Korean Air VP goes nuts over nuts
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From: Confoederatio Helvetica
Apparently her daddy, the Chairman of the Board, has accepted her resignation. No doubt she will be taking a few macadamias with her on the way out the door.
While this may be (?? not certain) acceptable behavior in her culture, bringing the company into disrepute is obviously not.
When I was a manager I never raised my voice, or chastised an employee within earshot of anyone else. If I had an issue, I'd take it away from public view. To do otherwise makes you look like the idiot.
While this may be (?? not certain) acceptable behavior in her culture, bringing the company into disrepute is obviously not.
When I was a manager I never raised my voice, or chastised an employee within earshot of anyone else. If I had an issue, I'd take it away from public view. To do otherwise makes you look like the idiot.
Joined: Jan 2008
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From: Esher, Surrey
A Korean Air executive who delayed a plane because she was angry with the way she had been served nuts by an air steward has resigned, the airline says.
The airline has apologised, but said she had had the support of the pilot.
More info
BBC News - Korean Air 'nut rage' executive Heather Cho resigns
The airline has apologised, but said she had had the support of the pilot.
More info
BBC News - Korean Air 'nut rage' executive Heather Cho resigns
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From: UK
For those hypocrites who criticise the captain, remember the captain can defy the management in the interest of safety but will be sacked for any other refusal of orders. I would ask you where the breach of safety was in returning to stand, versus the breach of taking a volatile situation by a powerful lunatic into the air.
The captain was indeed between a rock and a hard place, and given such a scenario could only play out one way in the media and with only one result at the end of that, I think he did the right thing, despite my instincts that he should have over-ruled the VP. He played the long game rather than doing the initially morally correct thing of getting stuck-in himself. Consequently, he keeps his job to fight another day, the purser gets reinstated and the VP is fired. That's a win.
The captain was indeed between a rock and a hard place, and given such a scenario could only play out one way in the media and with only one result at the end of that, I think he did the right thing, despite my instincts that he should have over-ruled the VP. He played the long game rather than doing the initially morally correct thing of getting stuck-in himself. Consequently, he keeps his job to fight another day, the purser gets reinstated and the VP is fired. That's a win.
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From: Pearse's Domain
Aluminium shuffler For those hypocrites who criticise the captain, remember the captain can defy the management in the interest of safety but will be sacked for any other refusal of orders. I would ask you where the breach of safety was in returning to stand, versus the breach of taking a volatile situation by a powerful lunatic into the air.
The captain was indeed between a rock and a hard place, and given such a scenario could only play out one way in the media and with only one result at the end of that, I think he did the right thing, despite my instincts that he should have over-ruled the VP. He played the long game rather than doing the initially morally correct thing of getting stuck-in himself. Consequently, he keeps his job to fight another day, the purser gets reinstated and the VP is fired. That's a win.
The captain was indeed between a rock and a hard place, and given such a scenario could only play out one way in the media and with only one result at the end of that, I think he did the right thing, despite my instincts that he should have over-ruled the VP. He played the long game rather than doing the initially morally correct thing of getting stuck-in himself. Consequently, he keeps his job to fight another day, the purser gets reinstated and the VP is fired. That's a win.
...errrr..........
Last edited by taufupok; 9th December 2014 at 15:23.
Joined: Jul 2007
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From: Pearse's Domain
The sad thing is that it remains how the internal enquiry pans out. She may have resigned but if the chairman " determines " that the captain had not taken the bullet for his daughter in this " public prosecution by the mass media ", he has other sick ways of exacting revenge. The Korean DFO is known to be an eunuch eager to please the emperor.
The KAL flight crew union should use this momentum to publicly air their grievances and educate the Korean public about this imperious family running their national flag carrier. I understand from ex-colleagues now in KAL that the imperious daughter had caused a lot of changes to the flight crew preflight procedures to further her own agenda as well as that of her husband's.
Apparently her husband runs the Inha hospital and has some covert influence on the " medical licence " of flight crews...there are lots of ways for them to skin a cat if the imperious chairman choose to exact revenge. Just too early to celebrate this as an outright win.
The KAL flight crew union should use this momentum to publicly air their grievances and educate the Korean public about this imperious family running their national flag carrier. I understand from ex-colleagues now in KAL that the imperious daughter had caused a lot of changes to the flight crew preflight procedures to further her own agenda as well as that of her husband's.
Apparently her husband runs the Inha hospital and has some covert influence on the " medical licence " of flight crews...there are lots of ways for them to skin a cat if the imperious chairman choose to exact revenge. Just too early to celebrate this as an outright win.
Joined: Feb 2003
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From: BHX LXR ASW
Ding dong the witch has gone......
CEO?s daughter loses job after ?nut rage? incident on Korean Air flight - The Washington Post
CEO?s daughter loses job after ?nut rage? incident on Korean Air flight - The Washington Post
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From: wild blue yonder
A tragic waste of one of the best educations that money can buy. Ivy League under grad at Cornell and MBA USC. Oh well, at 40 years of age there is always time enough to begin again at another airline or maybe branch out into some other service industry. Good luck madame. 
Joined: Mar 1999
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From: Melbourne Australia
Mods....please. This is not a Self Loading Freight and Pax issue as much as. Valid CRM discussion by predominantly in the know Aviators. Your moving this thread implies some external interference,which after all is the whole point of this discussion.
Joined: Sep 2003
Posts: 512
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From: ACT, Australia
It would be interesting to know if the Captain was Korean or an Expat, seems that the plethora of incidents and accidents to KAL Aircraft over the past years which prompted the Airline to bring in Consultants and advisors from Foreign Carriers,as well as an ongoing procession of Expat crews,has done little to Fix the underlying problem of Class,Rank,and Self Entitlement,displayed by many Nationals in positions of Power.
Hardly a plethero of incidents.
Safety wise there up there with the best, according to all reviews independent or otherwise.
I still would not fly with them.
Joined: May 2008
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From: United States
According to an impeccably reliable source (the Daily Telegraph), although Heather Cho has resigned as Korean Air's in-flight services chief, she remains a company vice-president. All three of Chairman Cho Hang Yo's are company executives.
A company official stated Ms. Cho was sorry "that I unintentionally caused social uproar"
A company official stated Ms. Cho was sorry "that I unintentionally caused social uproar"
Joined: Feb 2006
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From: UK
Heather Cho
Everyone that worked for Korean Air knows that Heather is a bitch. The cabin crew would almost have a nevious breakdown when she was on board. This goes back at least 10 years. Her mother is also the same but her sister is much better. In Korean nothing ever changes and it will not this time either.
Joined: Jan 2008
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From: Asia
Wake Up
Gcaptain (The Marine Forum equivalent to pprune) is reporting details of the largest and most powerful marine engine ever built. It has just been installed in the largest container ship yet launched the MV CSCL Globe owned by the China Shipping Line. This massive engine is something of a technical marvel and it was built by South Korea's Hyundai Marine Associates. The reason South Korea can do this exemplary engineering is because of the type of efficiency insisted on by people like Heather Cho.
Some of you non thinkers who have posted here really should wake up to realty.
Some of you non thinkers who have posted here really should wake up to realty.