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Join Date: Mar 2004
Location: Switzerland
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Gbion2's explanation is also my understanding. Yes, they have said they will refund the CHF 90.
BTW, just for the record, I'm female and (possibly ironically) a lawyer. I am in complete agreement with you about the compensation culture, and because litigation is my job, I tend to try and stay away from it in my free time.
If I'd paid to be upgraded to business and hadn't, then I would definitely have demanded compensation (because this might have affected, for example,what I'd packed to keep me amused on the flight), but being denied a little extra leg room has (for me) less significance. Then again, I'm short... I can imagine there are people out there who would be seriously upset.
BTW, just for the record, I'm female and (possibly ironically) a lawyer. I am in complete agreement with you about the compensation culture, and because litigation is my job, I tend to try and stay away from it in my free time.
If I'd paid to be upgraded to business and hadn't, then I would definitely have demanded compensation (because this might have affected, for example,what I'd packed to keep me amused on the flight), but being denied a little extra leg room has (for me) less significance. Then again, I'm short... I can imagine there are people out there who would be seriously upset.
