Using children's voices on safety briefs
Joined: Aug 2008
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From: Spain
there was at best only scant attention being paid to the brief.
Paxing All Over The World
Joined: May 2001
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From: Hertfordshire, UK.
I think the Air Arabia version better than Thomson. Is there an ideal? The pax that are not going to pay attention - are always not going to pay attention.
The ones that are going to panic in an evac - are always going to panic.
The ones that are going to revert to first learned behaviour and head for the door they entered by AND take their handluggage? They always will.
One of the most fascinating aspects of the proliferation of mobile phones is how we now get ground-level video of the evac as it happens. We can see just how many pax take their hand luggage and coats and junk with them. We have discussed this in this forum and, most recently, in R&N with the Asiana 777 at SFO in July.
The ones that are going to panic in an evac - are always going to panic.
The ones that are going to revert to first learned behaviour and head for the door they entered by AND take their handluggage? They always will.
One of the most fascinating aspects of the proliferation of mobile phones is how we now get ground-level video of the evac as it happens. We can see just how many pax take their hand luggage and coats and junk with them. We have discussed this in this forum and, most recently, in R&N with the Asiana 777 at SFO in July.
Joined: Feb 2000
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From: UK
May I...?
The list is endless: Aviation is a Mass Transit process, meaning that almost any activity that is geared to 100% of the people on board will attract the full range of human response. In this instance, the Thomson video generated a high volume of customer approval (many Thomson passengers fly only once a year, or even less frequently). The effort by both airlines and legislative authorities to increase safety video awareness is surely commendable, even if the results don't fit in with personal taste?
I have to confess to fascination with some of the things that appear to drive customers to spirals of fury (Not you Dengue_Dude, just in general) - requests to turn off phones or ipads for 10 minutes are regarded as infringements of human rights: Requests to watch safety videos routinely ignored: Requests to restrict hand-baggage are met with abuse and derision - Once again, the list is endless.
I'm not knowledgeable enough to be able to explain why these events are more frequent, not as individual instances but as examples of a trend: Something to do with a sense of the importance of individual entitlement exceeding any group or culturally shared set of values. However that's just cod sociology over the first coffee of the day. What I can tell you is that the experience of aviation for all involved has got worse over the 35 years that I have been flying. The blame for that, in my view, lies not just with the airlines and legislative authorities, but also with the species...
- Humour in a Safety Video? Some Like It, Some Don't...
- Children in a Safety Video? Some Like It, Some Don't...
- Actually watching a Safety Video? Some Do, Some Don't...
The list is endless: Aviation is a Mass Transit process, meaning that almost any activity that is geared to 100% of the people on board will attract the full range of human response. In this instance, the Thomson video generated a high volume of customer approval (many Thomson passengers fly only once a year, or even less frequently). The effort by both airlines and legislative authorities to increase safety video awareness is surely commendable, even if the results don't fit in with personal taste?
I have to confess to fascination with some of the things that appear to drive customers to spirals of fury (Not you Dengue_Dude, just in general) - requests to turn off phones or ipads for 10 minutes are regarded as infringements of human rights: Requests to watch safety videos routinely ignored: Requests to restrict hand-baggage are met with abuse and derision - Once again, the list is endless.
I'm not knowledgeable enough to be able to explain why these events are more frequent, not as individual instances but as examples of a trend: Something to do with a sense of the importance of individual entitlement exceeding any group or culturally shared set of values. However that's just cod sociology over the first coffee of the day. What I can tell you is that the experience of aviation for all involved has got worse over the 35 years that I have been flying. The blame for that, in my view, lies not just with the airlines and legislative authorities, but also with the species...
Joined: Sep 2007
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From: London
I've never seen/heard a safety message involving a child's voice.
I was, however, very interested in the reactions of passengers around me to the safety video on AirNZ either last or early this year; this was given largely by - I think- All Black rugby players. Some of these were recognisable to me, but a number of those around me spent the whole of the address debating who the people were and why they were doing the talking. I don't think any of them would have got the message.
Excellent no doubt for Kiwis, some Oz and South Africans and a few Brits, but Japanese Americans etc? Would have gone "straight past the outside edge" to use a cricketing metaphor!
I was, however, very interested in the reactions of passengers around me to the safety video on AirNZ either last or early this year; this was given largely by - I think- All Black rugby players. Some of these were recognisable to me, but a number of those around me spent the whole of the address debating who the people were and why they were doing the talking. I don't think any of them would have got the message.
Excellent no doubt for Kiwis, some Oz and South Africans and a few Brits, but Japanese Americans etc? Would have gone "straight past the outside edge" to use a cricketing metaphor!
Joined: Feb 2009
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From: Worldwide
In too many videos the message gets lost in slick production and gimmicks.They are also far to long.They should be short, to the point and convey the very real and serious reasons for giving the instructions in the first place.
Avoid imitations
Joined: Nov 2000
Aviation Qualifications: ATPL
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From: Wandering the FIR and cyberspace often at highly unsociable times
Are we going to be welcomed onboard by the captain/FO in a child's voice too?
Paxing All Over The World
Joined: May 2001
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From: Hertfordshire, UK.
KBPsen
You mean, like telling the pax that take off and landing are the most dangerous parts of the flight?
You mean, like telling pax that in an otherwise survivable crash, smoke is the real killer but airlines don't want to change the fabrics they use or install water sprinkler systems or accept mandated use of smoke hoods?
I agree but - That'll be the day!
They should be short, to the point and convey the very real and serious reasons for giving the instructions in the first place.
You mean, like telling pax that in an otherwise survivable crash, smoke is the real killer but airlines don't want to change the fabrics they use or install water sprinkler systems or accept mandated use of smoke hoods?
I agree but - That'll be the day!
Joined: May 2009
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From: Here
I remember the first time I flew on 'Go!' being surprised by a sudden change in emphasis and volume in the briefing audio at the point where the exits were being pointed out. That caught peoples attention
Joined: Sep 2005
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From: Northumberland
I saw the brief done by kids for the first time last week on a flight to Portugal.
Novel idea and I thoroughly enjoyed it. More importantly, I saw far more people paying attention than I normally do so I guess it works.
(I always pay attention anyway).
Novel idea and I thoroughly enjoyed it. More importantly, I saw far more people paying attention than I normally do so I guess it works.
(I always pay attention anyway).
Joined: Sep 2006
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From: Sussex,UK
Originally Posted by PAXboy
You mean, like telling pax that in an otherwise survivable crash, smoke is the real killer but airlines don't want to change the fabrics they use or install water sprinkler systems or accept mandated use of smoke hoods?
Joined: Jan 2008
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From: Reading, UK
You mean, like telling pax that airlines don't want to change the fabrics they use or install water sprinkler systems or accept mandated use of smoke hoods because, thanks in part to the arrival of the lo-co carriers, pax no longer want to pay the sort of money that would be needed for all these wonderful but somewhat expensive cabin refits, water sprinkler systems and smoke hoods?
Paxing All Over The World
Joined: May 2001
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From: Hertfordshire, UK.
Yes, jetset lady. It's money. Since no airline will give themselves a competitive disadvantage (weight) in the name of safety - nothing will happen.
It will not happen.
- All carriers keep away from saying they are safe or what will happen in the event of a prang.
- When asked, they always say "safety is our first concern".
- When asked why they don't install further precautions they say, "more research is needed".
It will not happen.
Joined: Jul 2006
Posts: 477
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From: Herts, UK
The Thomson video was (and still is) held up by many studies and professional bodies as a great example of creative thinking on how to break that pax habit of ignoring the brief because they've flown before.
People do talk about it, most like it, some hate it, but everyone notices it. I think that's job done.
People do talk about it, most like it, some hate it, but everyone notices it. I think that's job done.
Thread Starter
Joined: Apr 2004
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From: Erehwon
Like beauty I suppose, it's all in the eye of the beholder.
Not being a highly experienced, virtuous world traveller like Con-Pilot, even in my meagre experience, one thing is clear, the one person responsible for getting me and mine safely out of an aircraft in difficulties is me . . .
If we truly are considering 'Safety is our Prime Concern', then the Cabin Crew need to look a little more interested during the Demo - and before anyone comments, I've done plenty of 19 hour crew duty days, not the stuff limited by the current (sensible) international CDT agreements.
Not being a highly experienced, virtuous world traveller like Con-Pilot, even in my meagre experience, one thing is clear, the one person responsible for getting me and mine safely out of an aircraft in difficulties is me . . .
If we truly are considering 'Safety is our Prime Concern', then the Cabin Crew need to look a little more interested during the Demo - and before anyone comments, I've done plenty of 19 hour crew duty days, not the stuff limited by the current (sensible) international CDT agreements.
Joined: Jul 2006
Posts: 477
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From: Herts, UK
If we truly are considering 'Safety is our Prime Concern', then the Cabin Crew need to look a little more interested during the Demo
I'm not saying it's good but if you and I had to thrice daily brief to 200 slack jaws too busy reading their magazines / iPhones to listen, with a minor sprinking of 30 or 40 polite souls, we'd get a little jaded too.
Thread Starter
Joined: Apr 2004
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From: Erehwon
Take your point, but we on the flight deck were expected to maintain a modicum of interest in what was going on in the office . . . especially on multiple sector days . . .
Still, that'll do for me on this topic 'cos I might get castigated again by the 'doyen of dead-heading'.
Have fun and be safe
Still, that'll do for me on this topic 'cos I might get castigated again by the 'doyen of dead-heading'.
Have fun and be safe
Joined: Jul 2006
Posts: 477
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From: Herts, UK
"we on the flight deck"
Generally, "you on the flight deck" never have to have that face-to-face interaction with the 200 slack jaws 4 times a day. Again, I'll forgive any lack of enthusiasm on the part of the cabin crew, but based on what I see them face on every single briefing I've witnessed, they do their level best.
Generally, "you on the flight deck" never have to have that face-to-face interaction with the 200 slack jaws 4 times a day. Again, I'll forgive any lack of enthusiasm on the part of the cabin crew, but based on what I see them face on every single briefing I've witnessed, they do their level best.
Last edited by Laarbruch72; 4th October 2013 at 23:46.
Joined: Jan 2006
Posts: 67
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From: London
After the first time I find these novelty safety briefs tiresome. My own preference is one that conveys all the information required by the regulating authority in the shortest time possible without the need for some B list actor to be paid a extortionate fee.
Perhaps Air NZ should look at how it is done on their Link carrier Eagle Airways Beech 1900s where the entire brief is delivered by the first officer in under 30 seconds.
Perhaps Air NZ should look at how it is done on their Link carrier Eagle Airways Beech 1900s where the entire brief is delivered by the first officer in under 30 seconds.
