easyJet UK customer service contact details
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Join Date: Sep 2007
Location: London
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easyJet UK customer service contact details
Hello
Could someone from easyJet please give me an e-mail address for customer services in the UK where I can send some feedback on what I think is a design weakness in their website?
I'm asking here because I think it would be useful if my message gets read by someone 'in the loop' rather than possibly becoming lost in some call centre.
Thanks
Could someone from easyJet please give me an e-mail address for customer services in the UK where I can send some feedback on what I think is a design weakness in their website?
I'm asking here because I think it would be useful if my message gets read by someone 'in the loop' rather than possibly becoming lost in some call centre.
Thanks
That e-mail worked. I've been waiting since November for a reply from Ezy - with that e-mail I received both the automatic reply, and a considered reply, within 48 hours.
Join Date: Jan 2007
Location: Milton Keynes, UK
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I think they must have lost some e-mails or something. I put in a refund and expenses claim in December and heard nothing. Prompted them with another support case, and they were both dealt with very quickly.
It's a shame you can't track your support cases online - custhelp does support this, they just aren't using it.
It's a shame you can't track your support cases online - custhelp does support this, they just aren't using it.