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-   -   easyJet UK customer service contact details (https://www.pprune.org/passengers-slf-self-loading-freight/441888-easyjet-uk-customer-service-contact-details.html)

Nicholas49 6th Feb 2011 10:26

easyJet UK customer service contact details
 
Hello

Could someone from easyJet please give me an e-mail address for customer services in the UK where I can send some feedback on what I think is a design weakness in their website?

I'm asking here because I think it would be useful if my message gets read by someone 'in the loop' rather than possibly becoming lost in some call centre.

Thanks

NRU74 6th Feb 2011 11:20

I'm not from Easyjet but I used this last week and got a prompt response.
Try <[email protected]>

Nicholas49 6th Feb 2011 14:50

Thanks NRU74. I will give that one a go.

Ancient Observer 8th Feb 2011 11:43

That e-mail worked. I've been waiting since November for a reply from Ezy - with that e-mail I received both the automatic reply, and a considered reply, within 48 hours.

pacer142 9th Feb 2011 08:37

I think they must have lost some e-mails or something. I put in a refund and expenses claim in December and heard nothing. Prompted them with another support case, and they were both dealt with very quickly.

It's a shame you can't track your support cases online - custhelp does support this, they just aren't using it.


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