Trolly pushers cant be asked
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@ JSL ... thanks for that! Whilst I understand that the 'premium carriers' wouldn't want to hand out trash-bags, it would help if they cleared up occasionally - especially in Club.
I'm not expecting CC to double-up as cleaners, but it would be nice in a Premium cabin to have the option of doing something other than dumping stuff under my feet or in the aisle
BTW ... I'm being reasonably light-hearted here, on a fairly serious issue, before the 'Outrage Bus' turns up at my house!
I'm not expecting CC to double-up as cleaners, but it would be nice in a Premium cabin to have the option of doing something other than dumping stuff under my feet or in the aisle
BTW ... I'm being reasonably light-hearted here, on a fairly serious issue, before the 'Outrage Bus' turns up at my house!
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MPN11,
Sorry. I got very excited there for a second! But you're right regarding the premium cabins. The reason we don't have waste carts in the cabin is because crew should be walking through with a tray throughout the flight clearing in empty glasses, rubbish, plates etc. It looks better and is less likely to disturb those that may be sleeping. It's a particular bug bear of mine when I see crew stroll past, whilst managing to completely "miss" things that need tidying away.
Sorry. I got very excited there for a second! But you're right regarding the premium cabins. The reason we don't have waste carts in the cabin is because crew should be walking through with a tray throughout the flight clearing in empty glasses, rubbish, plates etc. It looks better and is less likely to disturb those that may be sleeping. It's a particular bug bear of mine when I see crew stroll past, whilst managing to completely "miss" things that need tidying away.
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MPN11
I am alarmed to hear of this happening in premium cabins. Any carrier in particular? I mean, this is glassware we're talking about, right? Any scenario outside what JSL mentions would seem extraordinary. In 25 years of flying (mostly) at the left-hand side or upstairs, I've yet so see this.
In Y on a LH, it's almost inevitable that you'll grab something, either from the galley or from someone wandering by. I dislike untidiness as much as the next man, but it hardly warrants hitting the call button or staying awake for the next muster. And there's that nice 'crunch' sound when people retrieve their baggage.
I'd like to say that I'd report back, but I shan't - I shall never fly Y LH again unless I am guaranteed an exit seat. I'm too old and tall for it. How jaded I've become. On my first LH flight I'd have sat on a Punji stick. This wasn't introduced until the 747-300, after my time.
SO
I am alarmed to hear of this happening in premium cabins. Any carrier in particular? I mean, this is glassware we're talking about, right? Any scenario outside what JSL mentions would seem extraordinary. In 25 years of flying (mostly) at the left-hand side or upstairs, I've yet so see this.
In Y on a LH, it's almost inevitable that you'll grab something, either from the galley or from someone wandering by. I dislike untidiness as much as the next man, but it hardly warrants hitting the call button or staying awake for the next muster. And there's that nice 'crunch' sound when people retrieve their baggage.
I'd like to say that I'd report back, but I shan't - I shall never fly Y LH again unless I am guaranteed an exit seat. I'm too old and tall for it. How jaded I've become. On my first LH flight I'd have sat on a Punji stick. This wasn't introduced until the 747-300, after my time.
SO
Last month I flew SIN - CDG - SIN in economy and I hit upon this notion of taking my empty plastic cup that had previously been full of wine and dumping it in the rubbish thing in the loo while attending to my pre-snooze ablutions.
Southwest Airlines crew in the US of A pass frequently through the cabin dragging big black plastic garbage sacks into which they invite you to drop anything you care to.
If I'm lucky enough to find a blanket in a plastic bag - happens sometimes - I hang the bag on the thing that holds the tray table up, or fashion some other sort of hook, and drop everything into it, 'specially those plastic tops, or red-hot foils off a main meal, otherwise, just where do you put them, there certainly isn't any spare room on the tray.
If I can't find a blanket bag, then I use the sick bag.
If I'm lucky enough to find a blanket in a plastic bag - happens sometimes - I hang the bag on the thing that holds the tray table up, or fashion some other sort of hook, and drop everything into it, 'specially those plastic tops, or red-hot foils off a main meal, otherwise, just where do you put them, there certainly isn't any spare room on the tray.
If I can't find a blanket bag, then I use the sick bag.
Join Date: May 2009
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MPN11 my mob do automatically issue a trash receptacle to the pax... AKA a seatpocket 
The CC have not been informed of this formally though.....we just find it on turnaround!! That's despite the fact we do go through the cabin regularly with a gash (rubbish) bag.
The frequency of trash collection does vary between carrier but this is something lowco do very well. What we don't clear during the flight we have to do on our time assesed turnarounds where we have to clean the plane
That motivates us to clear in the rubbish.
Oops sorry management we don't "clean" do we
.......we "tidy"!!! If we "cleaned" we would have to be paid to do this AND would be in conflict with food handling regs 
The CC have not been informed of this formally though.....we just find it on turnaround!! That's despite the fact we do go through the cabin regularly with a gash (rubbish) bag.
The frequency of trash collection does vary between carrier but this is something lowco do very well. What we don't clear during the flight we have to do on our time assesed turnarounds where we have to clean the plane
That motivates us to clear in the rubbish.Oops sorry management we don't "clean" do we
.......we "tidy"!!! If we "cleaned" we would have to be paid to do this AND would be in conflict with food handling regs
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Lance53 you want a sensible reply......I will do my best bearing in mind I don't work fot Tui/Thomsonfly. I'm going to assume you flew on a 757 to a mid haul non eu destination as you make reference to the duty free service......hope I'm near the mark 
I've worked on a 757 so know how narrow the aisles are not to mention the seat pitch
Firstly SEP (safety) training will overide service training in any UK airline. Most airlines including my own have rules on how many rows a CC member should be away from the trolley. This is in case of unexpected turbulence,decompression etc. You will not realise that of course when you want the trolley moved.
Also if we do move the trolley every time we are asked the disruption to the service is significant to the pax waiting to be served. On charter it is even more so as the CC have a laid down service to complete in a limited amount of time.
My colleague Boardingpass also makes a good point. We should not be picking up trash/dirty plates on a clean service trolley. We don't have the room anyway despite the food hygiene regs. Charter carriers such as Tui have a much better insight to these regs as their CC are true "food handlers". We at my lot for the most part handle wrapped food.
I do however take your point re explanations from the CC. Certainly at my mob the callibre of new recruits is diminishing. They are getting younger with less "customer service" experience or "people handling" skills. Some I have even found to be on power trips in some situations and I, as the SCCM, end up sweeping up after this.
Our SOP's are meant as a guide. It is not unreasonable of a CC member to expect an adult to wait say 3 rows until they move the trolley to allow them access to the loo.....but they should offer a polite refusal/explanation which would engage you and some unfortunatly dont. If you have a medical reason i.e IBS which needs the trolley moved immediatly then the CC should oblige. Just as we would oblige with a child.
Hope this answers your question.
LCD
I've worked on a 757 so know how narrow the aisles are not to mention the seat pitch Firstly SEP (safety) training will overide service training in any UK airline. Most airlines including my own have rules on how many rows a CC member should be away from the trolley. This is in case of unexpected turbulence,decompression etc. You will not realise that of course when you want the trolley moved.
Also if we do move the trolley every time we are asked the disruption to the service is significant to the pax waiting to be served. On charter it is even more so as the CC have a laid down service to complete in a limited amount of time.
My colleague Boardingpass also makes a good point. We should not be picking up trash/dirty plates on a clean service trolley. We don't have the room anyway despite the food hygiene regs. Charter carriers such as Tui have a much better insight to these regs as their CC are true "food handlers". We at my lot for the most part handle wrapped food.
I do however take your point re explanations from the CC. Certainly at my mob the callibre of new recruits is diminishing. They are getting younger with less "customer service" experience or "people handling" skills. Some I have even found to be on power trips in some situations and I, as the SCCM, end up sweeping up after this.
Our SOP's are meant as a guide. It is not unreasonable of a CC member to expect an adult to wait say 3 rows until they move the trolley to allow them access to the loo.....but they should offer a polite refusal/explanation which would engage you and some unfortunatly dont
. If you have a medical reason i.e IBS which needs the trolley moved immediatly then the CC should oblige. Just as we would oblige with a child.Hope this answers your question.
LCD
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I once put my rubbish in the barf bag (never being airsick, it wasn't going to get used for its intended purpose). The look on the FA's face was treat when I handed it to her - until I explained it was just my coffee cup and snack wrappings.
The look went even worse and I've not had the courage to do it again.
The look went even worse and I've not had the courage to do it again.
I May regret making this simple observation later but...
1. Pick up tray with offending items
2. Move self
3. Replace tray in original position
4. Go to Loo
5. Return to seat
6. Pick up tray with offending items
7. Place self into seat
7 Simple steps?
In the event you AREN'T in an Aisle seat where these steps work, you'll be obviously next to other pax eating...so wouldn't it have been a sensible to think "Gee, everyone is going to have their trays down in a few minutes, I might nip to the loo quickly". I dunno, that is just what I do.
1. Pick up tray with offending items
2. Move self
3. Replace tray in original position
4. Go to Loo
5. Return to seat
6. Pick up tray with offending items
7. Place self into seat
7 Simple steps?
In the event you AREN'T in an Aisle seat where these steps work, you'll be obviously next to other pax eating...so wouldn't it have been a sensible to think "Gee, everyone is going to have their trays down in a few minutes, I might nip to the loo quickly". I dunno, that is just what I do.
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How hard would it be to issue a 'trash bag' to every pax?
Simples!
Dunno about charters, but on full service carriers, I get my blanket and goodies out of the plastic bag very carefully (so that the bag doesn't rip to pieces) and I use the evil polythene wrapper for any rubbish which may accumulate around my seat. After the crew have made their rounds preparatory to landing, my seat space is still clean.
Simples!
Simples!
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On a recent low cost flight, I too wanted to empty the contents of my tray into a rubbish bag that was being offered around the cabin. However when I tried to dispose of my newspaper, I was informed that it wasn't the correct bag for that sort of thing - recycling and all that - and they would be back around again with the correct bag for papers.
Could it be that you offered the 'wrong' kind of rubbish at the time?
In the future, I suggest that you do what I do for your personal convenience. Retain a plastic carrier bag for your own personal rubbish bag and use that to dispose of your trash as and when during your flight. Then this can be easily moved when you want to vacate your seat for any reason.
Could it be that you offered the 'wrong' kind of rubbish at the time?
In the future, I suggest that you do what I do for your personal convenience. Retain a plastic carrier bag for your own personal rubbish bag and use that to dispose of your trash as and when during your flight. Then this can be easily moved when you want to vacate your seat for any reason.
Join Date: Jan 2008
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Me never h'd a problum. Just chuck it all into the aisle, one of 'em 'll pick it up wen dey trundle past, or de trolley would stuck.
Simples!
(Hat, coat, heading for the door..........)
Simples!
(Hat, coat, heading for the door..........)
