Viking Airlines
Join Date: May 2010
Location: manchester
Age: 57
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Many thanks TSR2. We have a 2 year old traveling with us whome will have her own seat,but kids being kids she will no dought want to sit on her mums knee.Will this be permited and if so i assume extra seatbelt will be issued.
Join Date: May 2010
Location: High Peak
Age: 36
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Hi guys, im new to this forum,
just wondering if someone could shine some light on this subject as to where i stand.
I booked through on the beach about 2weeks ago, but when i was booking online i entered the wrong date by accident, i put the 15th june instead of the 8th, i submited a change of date form on the internet as requested by OTB and they've come back to me sayin that they cannot changes the dates because the airline wont allow it?
To be honest i think this is all a load of bull...i spoke with viking airlines direct and they informed me they dont get the flight manifest until 48hrs before departure.
Could someone please suggest something on how i can go about changing this and where i stand.
Would be much appreciated
just wondering if someone could shine some light on this subject as to where i stand.
I booked through on the beach about 2weeks ago, but when i was booking online i entered the wrong date by accident, i put the 15th june instead of the 8th, i submited a change of date form on the internet as requested by OTB and they've come back to me sayin that they cannot changes the dates because the airline wont allow it?
To be honest i think this is all a load of bull...i spoke with viking airlines direct and they informed me they dont get the flight manifest until 48hrs before departure.
Could someone please suggest something on how i can go about changing this and where i stand.
Would be much appreciated
Join Date: Jul 2003
Location: Sussex, UK
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jameswild,
Viking flights are all charters (unless its Viking Hellas flight with a VQ prefix), charter flights are operated by the airline but your booking is with a tour operator and they are the ones that would have a policy regarding amending your booking, I think you need to keep onto them to see if they can/will move you.
Hope this helps.
OA
Viking flights are all charters (unless its Viking Hellas flight with a VQ prefix), charter flights are operated by the airline but your booking is with a tour operator and they are the ones that would have a policy regarding amending your booking, I think you need to keep onto them to see if they can/will move you.
Hope this helps.
OA
Join Date: May 2010
Location: High Peak
Age: 36
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thank you very much, i am keeping on at them, they wont give me a definitive answer to why they wont change, so i think there just being funny with me.
Many thanks
Many thanks
Join Date: Dec 2006
Location: SOUTH EAST
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On your booking, if your tour operator is Kiss Flights then as long as the flight is available i can't see why they wont change it, obviously any difference in fare would need to paid plus any admin fees.
Kiss are probably one of the most flexible tour operators i have ever worked with, the guys are great in the office and will do what they can.
I would say though, if you have used On the beach as your agent, you only have to do a google search to find the pages and pages of bad reports and will more than likely charge you way over the odds for making a change, they are the travel agents version of "the krays" LOL. you want something, were gonna charge a fortunate to do it, they won't give a monkeys.
Keep on at them though, they will drag their heels.
Kiss are probably one of the most flexible tour operators i have ever worked with, the guys are great in the office and will do what they can.
I would say though, if you have used On the beach as your agent, you only have to do a google search to find the pages and pages of bad reports and will more than likely charge you way over the odds for making a change, they are the travel agents version of "the krays" LOL. you want something, were gonna charge a fortunate to do it, they won't give a monkeys.
Keep on at them though, they will drag their heels.
Join Date: Feb 2010
Location: Hamptonne
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jameswild
If all else fails, and on the assumption that you live in England or Wales:
1. Trading Standards Institute - Home page
2. Making a Claim
Good luck!
1. Trading Standards Institute - Home page
2. Making a Claim
Good luck!
Join Date: Apr 2010
Location: manchester
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Hi I was wondering in anyone can help. I have booked flights to Sharm through OTB who are using Kiss Flights as the operator. The flight numbers quoted are VIK263 leaving MAN on 6th November and returning VIK244 on 25th November. I have been on Vikings website and they do not list these flights in the schedule. Can anyone tell me if these flights are real and if so which type of plane do they usually use???
Join Date: Dec 2006
Location: SOUTH EAST
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I can only find these flights for the days that you have listed there
Manchester/Sharm El Sheikh
Sat 06 Nov 2010
Thu 25 Nov 2010
1000-1730
0900-1255
VIK263
VKH2242
Sharm El Sheikh/Manchester
Will probably be on the 737-800 or as the flight number on the inbound is VKH, it may even be an A320
Manchester/Sharm El Sheikh
Sat 06 Nov 2010
Thu 25 Nov 2010
1000-1730
0900-1255
VIK263
VKH2242
Sharm El Sheikh/Manchester
Will probably be on the 737-800 or as the flight number on the inbound is VKH, it may even be an A320
Join Date: Jun 2006
Location: warrington UK
Age: 54
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Myself and my girlfriend flew with Viking to fuertaventura last september.
so just a quick review
On time
Reasonably comfortable (as charter legroom goes)
Clean , modern aircraft
friendly staff ( Canadian I think )
Reasonable meal and bar service
Over all for what the flights cost I was very pleased with Viking and would definately use them again
so just a quick review
On time
Reasonably comfortable (as charter legroom goes)
Clean , modern aircraft
friendly staff ( Canadian I think )
Reasonable meal and bar service
Over all for what the flights cost I was very pleased with Viking and would definately use them again
Join Date: Feb 2010
Location: manchester
Age: 38
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Recently flew out to Crete with Viking. Flights were on time, reasonably comfortable (bearing in mind i'm 6 foot 3" so tend not to expect much leg room any way) with friendly staff. Only complaint would be that the catering trolley took an age to get down the isle on the way back and most items were out of stock, but I beleive this was due to a problem with the Greek caterering company at Heraklion.
If you're expecting more than getting to your destination on time with your baggage intact then don't fly budget.
If you're expecting more than getting to your destination on time with your baggage intact then don't fly budget.
Join Date: Mar 2001
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Balanced view on Viking
Plumonpies - Nice to hear you present a balanced view on some of the negative comments presented here.
You are absolutely correct that most people that have an uneventful experience rarely write about it, whereas those with a grievance shout the loudest.
The only way to get a balanced view is to also view comments on other airlines.
Sadly Churchinchow chose to grasp the negative in saying Viking is nothing better than lack-lustre or mediocre", whereas you quite rightly state that with complaints "Viking don't stand out beyond any other". Take a look at the complaints record for Ryanair and Easyjet!!
No one need have any concern over the quality of crews. Viking has one of the highest flying hours experience requirement for employing Captains. Immensely higher than for example, Ryanair. and in the current market they are able to hand pick high levels of experience.
The airline is Swedish registered and subject to Eu-Ops standards, the same as all other Eu registered airlines.
You are absolutely correct that most people that have an uneventful experience rarely write about it, whereas those with a grievance shout the loudest.
The only way to get a balanced view is to also view comments on other airlines.
Sadly Churchinchow chose to grasp the negative in saying Viking is nothing better than lack-lustre or mediocre", whereas you quite rightly state that with complaints "Viking don't stand out beyond any other". Take a look at the complaints record for Ryanair and Easyjet!!
No one need have any concern over the quality of crews. Viking has one of the highest flying hours experience requirement for employing Captains. Immensely higher than for example, Ryanair. and in the current market they are able to hand pick high levels of experience.
The airline is Swedish registered and subject to Eu-Ops standards, the same as all other Eu registered airlines.
Join Date: May 2010
Location: stockport
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hi, just flown with Viking Airlines to Sharm and no problems whatsoever. Good choice of hot and cold snacks,drinks etc. Helpful, friendly, efficient crew, was travelling as lone parent with 7 yr old and a baby and crew really helpful. No delays. Would recommend and would definately use again 
xx
xx
Join Date: Aug 2009
Location: uk
Age: 59
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We got back from a week in Kefallonia and I have to admit that after reading loads of bads reviews, we were nicely suprised! We paid for the Gold service so got priority boarding, lounge access, priority check in, more leg room and a decent meal. We took off 10 mins late which is fine and returned on time. The 737 was a little tatty but the crew were great and the flight was very comfortable.
Join Date: Feb 2010
Location: Hamptonne
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Settling for the commonplace
Customer comments on Viking Airlines on this thread have included
These middle-of-the-road, run of the mill, pedestrian passenger service "standards" are all too common these days among charter airlines.
The owners and managers of these carriers are aware that they will probably only carry a particular passenger once, because he/she will see those airlines for what they are. That being the case, they offer the absolute minimum customer service required to stay in business; the pages of anxious queries about scheduling and booking problems are evidence of this.
What happened to standards of excellence, and companies vying for return business? Why can Viking Airlines not be just that little bit better than its competitors? After all, bouquets are much better to receive than brickbats.
In fairness though, Viking Airlines are probably no better nor worse than any other charter cheapie carrier - more's the pity.
Viking is nothing better than lack-lustre or mediocre" and even "Viking don't stand out beyond any other".
The owners and managers of these carriers are aware that they will probably only carry a particular passenger once, because he/she will see those airlines for what they are. That being the case, they offer the absolute minimum customer service required to stay in business; the pages of anxious queries about scheduling and booking problems are evidence of this.
What happened to standards of excellence, and companies vying for return business? Why can Viking Airlines not be just that little bit better than its competitors? After all, bouquets are much better to receive than brickbats.
In fairness though, Viking Airlines are probably no better nor worse than any other charter cheapie carrier - more's the pity.
Join Date: Aug 2009
Location: Northern Ireland
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Hello There
Im Flying On 29th of June to Crete (Heraklion) from Belfast
Can anyone tell me...
1. what type of plane will operate the flight
2. will the plane have IFE
Im Flying On 29th of June to Crete (Heraklion) from Belfast
Can anyone tell me...
1. what type of plane will operate the flight
2. will the plane have IFE
Join Date: Jul 2007
Location: Where would you like me to live??
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Very interesting didn't know we were doing rotations out of belfast. Who did you book through out of interest. Being from that part of the world would have liked to get myself on that flight. What time is it due to go?