Passengers win right to compensation when flights cancelled for technical faults
Join Date: Apr 2008
Location: Cairo
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I have seen Paris flights with a certain big airline cancelled out of Heathrow due to technical problems. In every case there were very few passengers and more than enough seats on the next flight. This is dishonest. Dishonesty should be punished.
Join Date: Apr 1999
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I wonder which very big airline out of Heathrow that was, as I flew Paris flights for a certain very big airline out of Heathrow for years and never once had one cancelled because of a light passenger load, and I flew some really light loads. Must have been the other big airline.
Join Date: Apr 2008
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Apparently one airline out of DUB is sometimes guilty of that as well... cancelling a flight out of DUB on Sundays and instead pushing pax onto the flight after, because of light load, and probably also because of slot scheduling.
If things go pearshaped on a Sunday evening, you don't want to end up at LTN or worse, STN, because it mucks up whatever you had scheduled afterwards.
My recent experience with said airline was still such that they tried to get us into London anyway by diverting to LTN and booking three buses to get us to LHR (but the ground support at LTN was non-existent, not something the airline could've forseen), but I missed my last connection home by 4 minutes, costing me a significant chunk in taxi fare. But that's something that cannot be helped, it's not something to get upset about. We were not eligible for compensation because we went ahead anyway, even though the airline pointed out that our plans could be thrown into disarray after arrival at LTN.
Compensation for those who chose to stay in DUB for the night was a hotel room at several of the hotels near the airport, and a booking (and pickup from said hotels) for the first flight out early on Monday morning.
S.
If things go pearshaped on a Sunday evening, you don't want to end up at LTN or worse, STN, because it mucks up whatever you had scheduled afterwards.
My recent experience with said airline was still such that they tried to get us into London anyway by diverting to LTN and booking three buses to get us to LHR (but the ground support at LTN was non-existent, not something the airline could've forseen), but I missed my last connection home by 4 minutes, costing me a significant chunk in taxi fare. But that's something that cannot be helped, it's not something to get upset about. We were not eligible for compensation because we went ahead anyway, even though the airline pointed out that our plans could be thrown into disarray after arrival at LTN.
Compensation for those who chose to stay in DUB for the night was a hotel room at several of the hotels near the airport, and a booking (and pickup from said hotels) for the first flight out early on Monday morning.
S.
