bad easyJet experience
Bex
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What???!! You don't believe that every week, drunken pax board countless flights, make a nuisance of themselves and generally make flights unpleasant for the rest of us ???!!
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FWOF
To go by your post you fly maybe twice a week to and from Belfast thereby aquiring the right to classify the entire travelling Irish race as loudmouthed drunken hooligans. Another poster has already pointed out the insulting nature of your post and you didn't have the decency to rectify or apologise, on the contrary you defended your comments.
Having read previous posts by you about having to travel to Belfast and being a nervous flier I can offer two alternatives. Either find work elsewhere or travel by sea.
s37
To go by your post you fly maybe twice a week to and from Belfast thereby aquiring the right to classify the entire travelling Irish race as loudmouthed drunken hooligans. Another poster has already pointed out the insulting nature of your post and you didn't have the decency to rectify or apologise, on the contrary you defended your comments.
Having read previous posts by you about having to travel to Belfast and being a nervous flier I can offer two alternatives. Either find work elsewhere or travel by sea.
s37
Bex
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Once more, I'll reiterate that I can ONLY comment on my own experiences. ANd it wouldn't matter if I flew once a week, once a month or once a year. However, I meant no offence whatasoever to the fabulous people of Ireland, and my comments are laid at the feet of those that travel this route in a drunken state.
If it offends people then I am sorry as that ISN'T intended. I could have quite easily have said it was a bunch of drunk scouse doormen, and I bet no-one would have been offended then.
Once more, apologies if I have offended anyone, but my points regarding drunken PAX still stand.
If it offends people then I am sorry as that ISN'T intended. I could have quite easily have said it was a bunch of drunk scouse doormen, and I bet no-one would have been offended then.
Once more, apologies if I have offended anyone, but my points regarding drunken PAX still stand.
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FWOF
You still don't seem to realise how offensive your post is and continue to defend it citing YOUR PERSONAL experience. I and I'm sure many others posting here, have lived in and travelled to and from a few different countries and experienced the drunken pax problem but it would never occur to me to specify nationalities. If I was from Liverpool I would certainly be offended by your example amendment. You may have noticed that the opening poster of this thread didn't find it necessary to specify nationality.
The solution is still in your hands as mentioned before.
s37
You still don't seem to realise how offensive your post is and continue to defend it citing YOUR PERSONAL experience. I and I'm sure many others posting here, have lived in and travelled to and from a few different countries and experienced the drunken pax problem but it would never occur to me to specify nationalities. If I was from Liverpool I would certainly be offended by your example amendment. You may have noticed that the opening poster of this thread didn't find it necessary to specify nationality.
The solution is still in your hands as mentioned before.
s37
Bex
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Shack 37 - why don't you concentrate on the point of the thread instead of looking for the negatives in it (which I have removed) and using that as an excuse for attack. If you've something of merit or of experience in this particular subject then I'd love to hear it. If you want to just continue to attack me, then I'm not interested. I rather feel you will continue your posting theme, and good luck to you, people get their jollies in a variety of ways.
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Thanks for all your input and thoughts on this, especially Slim Slag - great input there.
Out of interest, SS, do you feel that as you have a post count of nearly 2,000 (most are probably crap like your example here) this gives you the right to publically question my posts authenticity?
Believe me, I have far better things to do with my time than make up stories to post up on the internet.
Sorry to be a 'party pooper' but I think you talk bollox.
Out of interest, SS, do you feel that as you have a post count of nearly 2,000 (most are probably crap like your example here) this gives you the right to publically question my posts authenticity?
Believe me, I have far better things to do with my time than make up stories to post up on the internet.
Sorry to be a 'party pooper' but I think you talk bollox.
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Simply think that you need to accept the crew do this all the time and should be considered experts in identifying a risk to the flight, and if it was as bad as you describe they would have acted differently.
Also somebody who says
is clearly starting the flight looking for something to go wrong. So probably not as open minded about other people as I would like somebody to be who objectively reports this sort of thing.
But write to the CAA/easyjet and see what they say, and let us know.
Also somebody who says
Now I wait for the inevitable - the annoying, smelly passanger from hell.
But write to the CAA/easyjet and see what they say, and let us know.
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SS - I do accept that flight crew should be experienced to identify a risk when they see one.
Post flight I had a chat to the chief stewardess and captian and they explained that if the pax gets through the brief gate inspection, they ONLY opportunity they have for there own judgement is on boarding. If the pax walks by without saying a word then there is no reason to suspect anything.
My problem was the fact that they continued to serve the gentleman in question as it was easier to do this than to not.
Also, you note that I was being pesimistic from the outset. I was not, all I was doing was setting the scene for the introduction of 'sod's law'.
I will send a complaint off to the CAA / easyjet. I do not expect anything to come from my experience, however, I would like them to be aware of the problems that this individual caused.
Regards,
Post flight I had a chat to the chief stewardess and captian and they explained that if the pax gets through the brief gate inspection, they ONLY opportunity they have for there own judgement is on boarding. If the pax walks by without saying a word then there is no reason to suspect anything.
My problem was the fact that they continued to serve the gentleman in question as it was easier to do this than to not.
Also, you note that I was being pesimistic from the outset. I was not, all I was doing was setting the scene for the introduction of 'sod's law'.
I will send a complaint off to the CAA / easyjet. I do not expect anything to come from my experience, however, I would like them to be aware of the problems that this individual caused.
Regards,
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You see Cat 5, your story doesn't ring true.
You say that you saw
and yet the crew didn't seem to see that. In fact you said
So they get to make a judgement on boarding, but they let him on anyway, when in your opinion he could hardly walk. A bit strange, that.
Also, when you say your
then perhaps you need to look at your own standards rather than the pax or crew. If the crew make that decision, then who am I to criticise?
You say that you saw
A 40 Year old male, staggering along the aisle, obviously (in my opinion) intoxicated.
Post flight I had a chat to the chief stewardess and captian and they explained that if the pax gets through the brief gate inspection, they ONLY opportunity they have for there own judgement is on boarding.
Also, when you say your
problem was the fact that they continued to serve the gentleman in question as it was easier to do this than to not.
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Oh well obviously case closed then. Well done, Poirot.
The first part of your post. It was obvious to me he was drunk. yes. The crew did not see this. Correct.
Your second point. Repeating the first in my opinion. So yes fact. You find that 'a bit strange'. Well I find you a bit strange. Move on.
Final point. Does not make sense.
So all you have actually done here is make an arse of yourself.
The first part of your post. It was obvious to me he was drunk. yes. The crew did not see this. Correct.
Your second point. Repeating the first in my opinion. So yes fact. You find that 'a bit strange'. Well I find you a bit strange. Move on.
Final point. Does not make sense.
So all you have actually done here is make an arse of yourself.
Paxing All Over The World
I do believe the stories of check-in staff allowing intoxicated Pax to board and cabin crew for doing their best to ignore them or, supplying more alcohol in the hope that they will go to sleep.
I have seen this from Luton a couple of times in 2001 when I was commuting LTN~EDI every week for six months on EZY. The worst was a football crowd that had attended a game in Europe and were transiting at LTN. They had obviously been drinking after the match and at transit and were now boarding the last of the day to home. I was fortunate, in that they were very noisy but not offensive. Also, I guessed correctly that they would use the front steps and so used the rear set to be far enough away from them. Others were not so lucky on what was always a busy flight.
I also believe the story because I have seen gate staff ignore many aspects of pax behaviour because, if they intervene they have a problem, if they let it go, they do not. If they let it go and, later, someone in authority pulls them up - it was only one amongst many that they let through. i.e. the odds are in their favour.
I am sure that CC on the last sector of the day are making a balance between delaying the flight to offload and the chance that the person will fall asleep. Again, the odds are in their favour. I do not blame the CC and FC for this, it is human nature and if the pax are not a threat to good order? If they are only a nuisance? Think of the example given about train service from Leeds.
That is real life in a commercial operation and they will be considering their airline getting a reputation for occasionally letting on some noisy pax or getting a reputation for always offloading and then having to fight a different PR battle.
Lastly, I believe it because the pax that is mildly to averagely intoxicated KNOWS that he has to walk carefully and not say anything out of place whilst he boards. If he is completely drunk, then he will lose control and be offloaded but he no longer cares. So, actually, it is the ones that are NOT fully drunk that are the bigger problem as they still have some brain cells functioning.
But, as to the question do FC + CC connive with drinking pax in the hope that they will remain quiet for the 60/60/120 min sector? Yes, of course and we see reports of it in here a couple of times a year.
As to the cultural/national origins of such people - I have no doubt that you can see this same behaviour from ANY local/regional UK airport. Consequently, if you say they are one cultural/national group over another, it is no slur on them - as it would be the same for any airport. Those rising to defend their local cultural/national group are missing the point. The point is - what to do about airport and airline staff allowing intoxicated pax (of any nation) on to an aircraft.
I have seen this from Luton a couple of times in 2001 when I was commuting LTN~EDI every week for six months on EZY. The worst was a football crowd that had attended a game in Europe and were transiting at LTN. They had obviously been drinking after the match and at transit and were now boarding the last of the day to home. I was fortunate, in that they were very noisy but not offensive. Also, I guessed correctly that they would use the front steps and so used the rear set to be far enough away from them. Others were not so lucky on what was always a busy flight.
I also believe the story because I have seen gate staff ignore many aspects of pax behaviour because, if they intervene they have a problem, if they let it go, they do not. If they let it go and, later, someone in authority pulls them up - it was only one amongst many that they let through. i.e. the odds are in their favour.
I am sure that CC on the last sector of the day are making a balance between delaying the flight to offload and the chance that the person will fall asleep. Again, the odds are in their favour. I do not blame the CC and FC for this, it is human nature and if the pax are not a threat to good order? If they are only a nuisance? Think of the example given about train service from Leeds.
That is real life in a commercial operation and they will be considering their airline getting a reputation for occasionally letting on some noisy pax or getting a reputation for always offloading and then having to fight a different PR battle.
Lastly, I believe it because the pax that is mildly to averagely intoxicated KNOWS that he has to walk carefully and not say anything out of place whilst he boards. If he is completely drunk, then he will lose control and be offloaded but he no longer cares. So, actually, it is the ones that are NOT fully drunk that are the bigger problem as they still have some brain cells functioning.
But, as to the question do FC + CC connive with drinking pax in the hope that they will remain quiet for the 60/60/120 min sector? Yes, of course and we see reports of it in here a couple of times a year.
As to the cultural/national origins of such people - I have no doubt that you can see this same behaviour from ANY local/regional UK airport. Consequently, if you say they are one cultural/national group over another, it is no slur on them - as it would be the same for any airport. Those rising to defend their local cultural/national group are missing the point. The point is - what to do about airport and airline staff allowing intoxicated pax (of any nation) on to an aircraft.
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You believe what you want Paxboy, and so will I. Does it strike you as interesting that the only offensive language on this thread comes from the person who stated this by making such a fuss about other people's behaviour? As I said, the story has too many holes.
As for intoxicated people being some sort of paraiha who shouldn't be let on board an airplane, what tosh. I've ended up being completely plastered on long haul flights and haven't caused any trouble whatsoever, as have loads of people I know. No doubt there are cases where drunks cause trouble, but not many when you look at the millions who now fly. You have to expect the cabin crew can handle these, and if they cannot the other passengers will.
As for intoxicated people being some sort of paraiha who shouldn't be let on board an airplane, what tosh. I've ended up being completely plastered on long haul flights and haven't caused any trouble whatsoever, as have loads of people I know. No doubt there are cases where drunks cause trouble, but not many when you look at the millions who now fly. You have to expect the cabin crew can handle these, and if they cannot the other passengers will.
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Different people handle drink in different way. When I am on a LH flight I do not think twice about necking 6 or 7 beers followed by wine followed by scotch because I know I can handle it and am likley to fall asleep anyway.
However, once the pasanger has boarded and is clearly being an arse, that is when the problem begins. Do you refuse to serve him and risk him getting aggressive or serve knowing that it is a short flight and hope he falls asleep!
The extra problem we had was that when we landed we were stationary for approx 30 - 45 mins waiting for a stand. As you can imagine there was no acceptable explanation for this to the gentleman in question and to him we were clearly being 'hi-jacked !
The only reason I am complaining to EZY is because I was the unfortunate one who was subject to his barrage of abuse and repeated physical assaults.
I could have easily reacted and got in all kinds of bother but instead chose to bite my tongue (something I am now currently doing with our esteemed fellow Pruner).
PS. I feel I do not need to give you the full transcript of the Pax in question for you to gauge the seriousness of this incident.
However, once the pasanger has boarded and is clearly being an arse, that is when the problem begins. Do you refuse to serve him and risk him getting aggressive or serve knowing that it is a short flight and hope he falls asleep!
The extra problem we had was that when we landed we were stationary for approx 30 - 45 mins waiting for a stand. As you can imagine there was no acceptable explanation for this to the gentleman in question and to him we were clearly being 'hi-jacked !
The only reason I am complaining to EZY is because I was the unfortunate one who was subject to his barrage of abuse and repeated physical assaults.
I could have easily reacted and got in all kinds of bother but instead chose to bite my tongue (something I am now currently doing with our esteemed fellow Pruner).
PS. I feel I do not need to give you the full transcript of the Pax in question for you to gauge the seriousness of this incident.
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Just my opinion, but you get what you pay for.
This is why I don't "do" low cost airlines - because you end up paying another way!
Seriously though, intoxicated people could (and have been) a very serious threat to safety, they should be prevented from boarding, or managed whilst on-board if the intoxication happens there.
The cabin crew have plenty to do I guess without refusing drinks to people, who may well become aggressive, bit of a catch-22 really, but these people need to be managed and prevent annoying other passengers or becoming safety issues.
In every day life, such people could be dealt with by the police (assuming you can find one of course) and threatened/charged with breach of the peace and the like, how could such things be dealt with on-board a plane I wonder....especially with the captain locked away in the front office which really doesn't help the CC much in these situations.
A difficult one for sure, but it does need to be addressed.
It's a matter of time, I reckon, before airline staff start sueing their companies for placing them in dangerous situations etc.......or, has it happened already?
This is why I don't "do" low cost airlines - because you end up paying another way!
Seriously though, intoxicated people could (and have been) a very serious threat to safety, they should be prevented from boarding, or managed whilst on-board if the intoxication happens there.
The cabin crew have plenty to do I guess without refusing drinks to people, who may well become aggressive, bit of a catch-22 really, but these people need to be managed and prevent annoying other passengers or becoming safety issues.
In every day life, such people could be dealt with by the police (assuming you can find one of course) and threatened/charged with breach of the peace and the like, how could such things be dealt with on-board a plane I wonder....especially with the captain locked away in the front office which really doesn't help the CC much in these situations.
A difficult one for sure, but it does need to be addressed.
It's a matter of time, I reckon, before airline staff start sueing their companies for placing them in dangerous situations etc.......or, has it happened already?
Bex
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And my point still stands about clearly tipsy and loud pax, who don't even pay attention during the safety talk, being allowed to sit in the exit rows.
Moreover, I'm perplexed that it's against the law to be intoxicated on an aircraft and yet alcohol is readily available ... and even at the crack of dawn.
Seems to me that it's all about getting more money in.
Moreover, I'm perplexed that it's against the law to be intoxicated on an aircraft and yet alcohol is readily available ... and even at the crack of dawn.
Seems to me that it's all about getting more money in.
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Just my opinion, but you get what you pay for.
This is why I don't "do" low cost airlines - because you end up paying another way!
This is why I don't "do" low cost airlines - because you end up paying another way!
But let's not let prejudices affect the discussion, not that there has been any shortage of these.
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FWOF,
I do not get "jollies" as you describe it, or any other kind of pleasure from this kind of debate. I'm far too normal for that. You stick to your way of expressing your opinions and I'll continue to put mine forward if I feel yours, or anyone else's, is offensive. None of my posts in any way invalidate your point about passengers who've drunk too much or whose responsibility it is to deny them boarding or more alcohol, only your initial way of expressing it.
Enjoy your next flight to Belfast City, I'll be passing through there myself in the near future and if anything untoward happens I will be more than happy to relate them here.
atb
s37
I do not get "jollies" as you describe it, or any other kind of pleasure from this kind of debate. I'm far too normal for that. You stick to your way of expressing your opinions and I'll continue to put mine forward if I feel yours, or anyone else's, is offensive. None of my posts in any way invalidate your point about passengers who've drunk too much or whose responsibility it is to deny them boarding or more alcohol, only your initial way of expressing it.
Enjoy your next flight to Belfast City, I'll be passing through there myself in the near future and if anything untoward happens I will be more than happy to relate them here.
atb
s37
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Fair cop - SS, but the point was more general than that.
What I'm struggling with, is without law-enforcement powers etc, how would cabin crew be expected to deal with any passenger causing annoyance to other passengers, or more particularly, causing safety issues etc.
This must be a very difficult line to tread, for fear of being sued in return.
I'm sure CC get training in this area, but all the influence and persuasion skills, negotiation skills etc won't work on some people. So what do you do....
Are CC permitted, for example, to restrain someone who st posing a danger to others? Just suppose you had someone who tried to open a door at FL390 (believe this happened in Aus a year or so ago), what are you guys actually allowed/authorised to do?
Ultimately, if you land somewhere, police take him/her away, whatever happens to that person, all the other pax have been inconvenienced, yuo've incurred extra landing/fuel/scheduling costs and delays - who looses the worst here.
Would be genuinely intersted.......
What I'm struggling with, is without law-enforcement powers etc, how would cabin crew be expected to deal with any passenger causing annoyance to other passengers, or more particularly, causing safety issues etc.
This must be a very difficult line to tread, for fear of being sued in return.
I'm sure CC get training in this area, but all the influence and persuasion skills, negotiation skills etc won't work on some people. So what do you do....
Are CC permitted, for example, to restrain someone who st posing a danger to others? Just suppose you had someone who tried to open a door at FL390 (believe this happened in Aus a year or so ago), what are you guys actually allowed/authorised to do?
Ultimately, if you land somewhere, police take him/her away, whatever happens to that person, all the other pax have been inconvenienced, yuo've incurred extra landing/fuel/scheduling costs and delays - who looses the worst here.
Would be genuinely intersted.......