Fair cop - SS, but the point was more general than that.
What I'm struggling with, is without law-enforcement powers etc, how would cabin crew be expected to deal with any passenger causing annoyance to other passengers, or more particularly, causing safety issues etc.
This must be a very difficult line to tread, for fear of being sued in return.
I'm sure CC get training in this area, but all the influence and persuasion skills, negotiation skills etc won't work on some people. So what do you do....
Are CC permitted, for example, to restrain someone who st posing a danger to others? Just suppose you had someone who tried to open a door at FL390 (believe this happened in Aus a year or so ago), what are you guys actually allowed/authorised to do?
Ultimately, if you land somewhere, police take him/her away, whatever happens to that person, all the other pax have been inconvenienced, yuo've incurred extra landing/fuel/scheduling costs and delays - who looses the worst here.
Would be genuinely intersted.......