Refund from Ryanair
Join Date: Aug 2006
Location: Tsui Wah, Orchard rd branch
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Name & Registered Office:
RYANAIR UK LIMITED
SATELITE 3
LONDON STANSTED AIRPORT
STANSTED
ESSEX CM24 1RW
Company No. 01917579
Just make sure this company issued your tickets
RYANAIR UK LIMITED
SATELITE 3
LONDON STANSTED AIRPORT
STANSTED
ESSEX CM24 1RW
Company No. 01917579
Just make sure this company issued your tickets
Join Date: Dec 2001
Location: London
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Working Hard. I suspect your sanity and financial wellbeing don't depend on getting this cash back. I think, however, you might have much more satisfaction, fun, and payback in getting the Irish Revenue to investigate what becomes of that tax FR won't give back to you when you don't fly.
It must surely be illegal for an agency to collect a tax on behalf of the government and then keep it for itself. All government tax organisations have wonderfully broad powers. If they think MOL has been diddling the exchequer, you could well get your money's worth there rather than bashing your head against FR's blood-drenched and brain-spattered wall.
It must surely be illegal for an agency to collect a tax on behalf of the government and then keep it for itself. All government tax organisations have wonderfully broad powers. If they think MOL has been diddling the exchequer, you could well get your money's worth there rather than bashing your head against FR's blood-drenched and brain-spattered wall.
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Join Date: Jan 2001
Location: UK
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There are some super replies here folks. I especially like the touch from Frangible.
Out of interest I will let everyone know the final result when it happens. One question however, the tickets do not have any company specified, just "RYANAIR" so as the tickets were purchased in the UK it may be logical to assume it was the UK regitered company of Ryainair UK!!!!
Out of interest I will let everyone know the final result when it happens. One question however, the tickets do not have any company specified, just "RYANAIR" so as the tickets were purchased in the UK it may be logical to assume it was the UK regitered company of Ryainair UK!!!!
Join Date: Jan 2001
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If you win we will all find out as it will make the papers. There was a similar sort of case when a passenger took FR to the small claims over his 'valuable' luggage and the judge agreed with the passenger. FR were, as you might expect, bloody minded about the whole affair and I suspect if you sue them they will treat you the same way.
It needs taking to court though, I think their admin charge for refunding the tax is £15 and that needs testing. It's obvious to me that is excessive as their charge for taking you to another country is often 1p. Their charge for taking money off you when you use a debit card is about 70p. So £15 is to me taking the pee. You need to ask yourself if you are the person who is prepared to 'test' the charge. I couldn't be bothered with the hassle myself, which of course means FR have won.
But then I went to Rome and back last month for £21.40 total so they sometimes lose out too
I once got a $2 'tax' refund off Southwest when I changed a two sector journey to a one sector journey. Must have cost them more to process it than that as I used an 800 number and a human on the other end, but they did the decent thing and refunded the cash which they didn't end up having to pay. I also didn't even have to ask for it, it just ended up back in my account.
It needs taking to court though, I think their admin charge for refunding the tax is £15 and that needs testing. It's obvious to me that is excessive as their charge for taking you to another country is often 1p. Their charge for taking money off you when you use a debit card is about 70p. So £15 is to me taking the pee. You need to ask yourself if you are the person who is prepared to 'test' the charge. I couldn't be bothered with the hassle myself, which of course means FR have won.
But then I went to Rome and back last month for £21.40 total so they sometimes lose out too
I once got a $2 'tax' refund off Southwest when I changed a two sector journey to a one sector journey. Must have cost them more to process it than that as I used an 800 number and a human on the other end, but they did the decent thing and refunded the cash which they didn't end up having to pay. I also didn't even have to ask for it, it just ended up back in my account.
