Ryanair again (sorry)

[Cyrano]

Originally Posted by daz211

A lost bag is a lost bag to a pax no mater if I flew from PIK-STN or SIN-YYY-YYY-LHR its is still a bag that is needed

No argument there. The logistics of getting it from A to B in the latter case are rather more complex - indeed, the chances of something going wrong (whether with the passenger arriving on time or the baggage arriving with them) clearly climb with every connection - but you're right that the passenger needs it.

But do I understand correctly that you're also suggesting that standards of customer care are basically equivalent between Ryanair and BA?

[daz211]

cyrano

no what I am saying is that all airline inc those some people call real
have good staff and not so good staff and it all depends on what
kind of day they are having our what kind of pax they have just been
dealing with many people have had very good customer service from
ryanair including myself I have also had very bad customer service from
so called real airlines

and my point is people in glass houses should'nt through stones !
and from my thread you replied to pot and kettle