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Old 18th Apr 2006, 07:32
  #81 (permalink)  
 
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I went through LHR T2 last Thursday (early am) - queue for security stretched to arrivals end of T2 but only took 20mins to get through. It did speed up as more lanes were opened to cope.

Returned Sunday late pm and despite having an airport tour as our stand was not available for about 10mins - I was still in the car within 30 mins of landing. Short queue at immigration and baggage was on carousel as I got there - even parking bus turned up within a couple of mins - timing was very lucky this time - other times have been far worse.
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Old 18th Apr 2006, 14:57
  #82 (permalink)  
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paulc sums it up - you never know what the timing is going to be. You have to assume the worst delays in both directions. When it is less than bad, we consider ourselves 'lucky'. That is not how it shoul be, as 10Sec so rightly states. Most regulars negotiate LHR because we know it of old and may know the best route to take and how to get to the gate quickly, the newcomer does not stand a chance. I have considered becoming a shareholder of BAA, just so that I could complain at the AGM.
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Old 18th Apr 2006, 18:29
  #83 (permalink)  

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Arriving T4 tomorrow at 08:35 and need to get to T1. What's the likely delay going to be, anyone know?

Ta

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Old 21st Apr 2006, 18:24
  #84 (permalink)  


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Angry Airport Tax and "Duty Free"

Originally Posted by 10secondsurvey
Never forget, that EVERY time you go through security at an airport, you are paying to do so. It is not a free service.
If you ever travel as a "staff" passenger, you will clearly see the "AirportTax" charge, as you will have to pay that separately. Without going back through my credit card staements, I think it is UK Pounds 30 for a transatlantic departure. ("regular" passenger tickets have these charges in a fairly unintelligible box in the bottom left corner, along with other charges, so it's not easy to spot)

So yes, you are paying for the privelige of being mde to queue for however long, with x-ray machines that aren't all manned, in order to have to rush around the "tax-free" shops before you board.

"Tax-Free" shops - A bottle of Scotch in LHR at only marginally less that in the High Street, despite the heavy excises duty, plus VAT on the goods AND on the duty(!) that you pay in the high street. Cigarettes may be quite a bit less in the D/F shop, but the TRUE price, free of all duty, is UNDER a POUND! "Tax Free"? - No, just a rip-off (for which the shop pays BAA a very nice rent out of your "duty-free" purchases) Mostly "Don't Bother"
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Old 23rd Apr 2006, 08:49
  #85 (permalink)  
 
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Thank you, graphitestick. The DfT do not recognise wands afaik (thats what we are told at Bristol anyway) we must do body searching by hand.

Correct, as I said before; random searches are a must. Weve got these nice new AMD's at Bristol that pick out the randoms for us, but we should still pick a passenger at random if we believe they are acting suspiciously.

If the male body searcher is engaged in a search, we hold the male pax back from the AMD and let the ladies through, when the male body searcher is approaching the end of his search we let the males through the AMD.

While we are on the subject, what is the obsession with passengers choosing to go back out and walk through the AMD again when it goes off!? Its still going to go off!!! Dear oh dear.
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Old 26th Apr 2006, 23:15
  #86 (permalink)  
 
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Originally Posted by ATCO1987
Thank you, graphitestick. The DfT do not recognise wands afaik (thats what we are told at Bristol anyway) we must do body searching by hand.

Correct, as I said before; random searches are a must. Weve got these nice new AMD's at Bristol that pick out the randoms for us, but we should still pick a passenger at random if we believe they are acting suspiciously.

If the male body searcher is engaged in a search, we hold the male pax back from the AMD and let the ladies through, when the male body searcher is approaching the end of his search we let the males through the AMD.

While we are on the subject, what is the obsession with passengers choosing to go back out and walk through the AMD again when it goes off!? Its still going to go off!!! Dear oh dear.
We have the same problem at Leeds. You say, "step forward please" and they step backwards. The people that really wind me up are the ones who act cleaver and say "i've got a bomb in my bag", and the crew who say, "what are you doing this for?".Err!! The crew really take it to heart, they don't realise it is our procedure to search "x" amount of bags, crew/staff or passengers. As far as crew go, when they complain about us searching their bags. I always say "I am following procedure, I would hope you do the same when you are in the air!" An annoying ground crew menber, "This is ****ing rediculous", reply usually would be "Do we tell you how to push back aircraft?"
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Old 26th Apr 2006, 23:24
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Originally Posted by ATCO1987
While we are on the subject, what is the obsession with passengers choosing to go back out and walk through the AMD again when it goes off!? Its still going to go off!!! Dear oh dear.
This may be conditioning. In many US airports you are made to go back and forth repeatedly, each time removing watch, belt, shoes, etc until you get through w/o a beep
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Old 22nd May 2006, 21:19
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Originally Posted by patdavies
This may be conditioning. In many US airports you are made to go back and forth repeatedly, each time removing watch, belt, shoes, etc until you get through w/o a beep
This is called the process of elimination and it will become widely used here soon.
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Old 23rd May 2006, 04:05
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Taking things off and walking back through the AMD all the time until it beeps just holds the queue up, its easier just to search someone.

I flew out of Manchester the other week and those guys hand search people then wand them afterwards, any Manch people able to advise the reason behind that? :S.
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Old 23rd May 2006, 07:03
  #90 (permalink)  
 
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Originally Posted by Eaglestar7
they don't realise it is our procedure to search "x" amount of bags, crew/staff or passengers.
OK, now if we were really smart, wouldn't we be triaging and identifying those who post the least (if any) threat to civil aviation i.e. operating crew and then focus our efforts on the rest?
And as for "It's called the process of elimination"... Ever heard of the concept of diminishing returns?
For crying out loud - if you find you're doing a high number of multiple scans at your airport, inform your passengers in a timely manner what they have to remove from their persons prior to initial processing and we might achieve a tad more efficiency around here
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Old 23rd May 2006, 07:05
  #91 (permalink)  
 
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Originally Posted by Eaglestar7
The people that really wind me up are the ones who act cleaver and say "i've got a bomb in my bag",

Eaglestar7

If you're tolerating this, you're not doing your job.

Last edited by RevMan2; 23rd May 2006 at 14:19.
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Old 24th May 2006, 21:36
  #92 (permalink)  
 
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How come my shoes trigger an AMD alert in France but not in UK?
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Old 26th May 2006, 13:55
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Originally Posted by RevMan2
Eaglestar7

If you're tolerating this, you're not doing your job.
As the saying goes - "If I had a pound for everytime I heared that"

In honesty, everytime it is said it is judged separately on each occasion. It has to be otherwise we would have long queues outside the Magistrate Courts. Sometimes people say it being big headed, thoses are pulled over. Sometimes people just say it in gest, not understanding what they're doing, like little old dears. Someone says something along those lines at least once every shift that I work, even by airport workers and airline crew. That is what we are up against.
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Old 26th May 2006, 16:47
  #94 (permalink)  
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One could see some confusion from a French person who didn't speak English well - they could be referring to a 'bombe' in which one makes ice cream.
For example, a 'Bombe Americain' requires the yolks of 32 eggs, 4 pints of cream, 4 pounds of strawberries and 3 pounds of raspberries, and a fair size 'bombe' to put it in. One can imagine the confusion that could be caused by two chefs (especailly at a US airport!) discussing their trade...............
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