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BA new Club World Product.

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Old 5th Mar 2008, 08:45
  #141 (permalink)  
 
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"British Airways is to launch a transatlantic business class only service next year from London City Airport to New York using A318 aircraft with just 32 business class seats. This will be the first time that the British flag carrier has ordered A318 aircraft, although it is unclear whether they are new or leased machines. There will be a 15 minute minimum check in time"

Also to include a westbound fuel stop.
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Old 5th Mar 2008, 18:53
  #142 (permalink)  
 
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I posted this last week under the British Airways thread in Airlines, Airports and Routes....

Latest internal message to cabin suggest that BA may not be upgrading the 777's with NCW or avod AT ALL!!!!

Direct quote....

"At present no decision has been taken on the embodiment of the Boeing 777s. IF the embodiment goes ahead , the first 777 will be launched March/April and will be very closely supported and monitored to ensure the system is performing reliably before more aircraft are rolled out"!

This is only weeks after cabin crew were told that the embodiment was definatly going ahead by our manager of cabin crew Simon Telling-Smith!!!

Pissup in a brewery comes to mind!
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Old 5th Mar 2008, 22:28
  #143 (permalink)  
 
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apaddyinuk

Not the piss up you allude to in criticism of your wage payer.

It is simply the fact that BA now have to fly a 777 flying program with 1 less777, therefore the time in the hangar needs to be reduced.
But never let the facts get in the way of galley fm.
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Old 6th Mar 2008, 14:28
  #144 (permalink)  
 
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Oh heaven forbid I criticise my wage payer!!! Oh hallowed be the decision makers!!!

Red 7, that has very little to do with it. Indeed we are one short when it comes to the 777 fleet at present however BA management have been stalling and hiding the truth behind the 777 fleet NCW upgrade for far too long. Anyone who works within the bowls of the company are all to well aware of BA Spin when we see it and this is a clear example of that...and at whos peril??? The customers!

And for the record, you will not find anyone more critical of BA then ba employees for the simple reason that we have seen the same mistakes being made over and over and over again without being allowed add any input in improving things.
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Old 6th Mar 2008, 14:54
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Have you ever heard of not biting the hand that feeds, or never to critcise your employer in public.
Fair enough to slag off BA with all the other girls in the galley, but I think in public is a different matter.
As for the 777, I think you will find that all major works, painting etc is severly curtailed until a replacement for ymm is found, possibly taking 2 years!
But you probably know better from your sources at BASSA etc!

Last edited by red 7; 21st Mar 2008 at 16:06.
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Old 6th Mar 2008, 18:23
  #146 (permalink)  
 
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Anonymous forum!!! Hardly public!!!

And I shall criticise BA in here as much as I do at work, my managers are more than aware of my own personal disappointments with the company and on some occassions have even agreed with me. Thats the benefit of living in a land of free speech where one can express ones opinions freely. You must sweat from infuriation everytime you log onto Pprune with all the anti-BA feeling that you must experience in here!!!

Now, I am a very strong supporter of BA and proud of the airline I work for, I am NOT proud however of the current BA management (and no,despite being a member I am not a staunch supporter of BASSA either so get off your soapbox mister!) and how they are constantly trying to undermine the real people of BA...The employees!!!

Open your eyes man and smell the coffee...not all is rosey in BA, a lot of people are very angry and what annoys me even more is that a lot of those people have every right to be, especially the passengers and front line employees. Are you a manager with BA?
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Old 6th Mar 2008, 23:00
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Public forum, I think it is as public as you can get! As in anyone can join and read your complaints about your employer!
But maybe you thought I was concerned with what people thought about you

As for am I a BA manager, well some would say yes some would say no. Depends what staff groups you ask!

Being mad, disapointed, annoyed at the management and the running of BA is more than understandable, airing dirty washing in public is slightly less so, when regardless of what happens they still pay you a very good salary, as I said dont bite the hand that feeds too hard!


Last edited by red 7; 21st Mar 2008 at 16:06.
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Old 7th Mar 2008, 08:04
  #148 (permalink)  
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Cabin Crew news is a complete waste of space for stuff like this. The people who write it are low level and certainly have no direct access to decision makers. They are not going to announce the possible cancellation on investment in it. It was just a badly written article.

Anyhow Willy said only yesterday that the 777 embodiment starts early summer and will take 18 months.
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Old 7th Mar 2008, 08:42
  #149 (permalink)  
 
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airing dirty washing in public
dont bite the hand that feeds
...are somewhat essential for the continued existence of PPRuNe, so we don't mind at all.

red 7 - I can appreciate that this can be an irritation, but remember that very few people on PPRuNe use it as a prime source of information for their views. Customers, and potential customers will make their travel decisions based upon a number of sources, including their own personal experience: PPRuNe fits in there somewhere, but is not, and should not be the primary source.

apaddyinuk may be right or wrong in this instance (I'm inclined to view his/her original, disputed post on this thread as possibly ill-informed in this case). As a general rule though, he/she makes a useful, authoritative and informed contribution on PPRuNe that develops discussion and reflects credit on his/her employer.

In short, roll with the punches - not all of them cause damage.


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Old 7th Mar 2008, 14:49
  #150 (permalink)  
 
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Or in otherwords...And I should really learn to adopt this policy...DONT FEED THE TROLL!!!

This one is for you tightslot...

http://www.videojug.com/film/how-to-...internet-forum
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Old 9th Mar 2008, 19:40
  #151 (permalink)  
 
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Posted this in December - and stand by my story. The IFE is more reliable now but nothing special, the seats still seem to be broken with monotonous regularity and still bob around like a dinghy in a gale. Since I almost never use the IFE, on balance I prefer the old seats: they are much more stable.

Have now had six sectors in the new BA Club World: are others as unimpressed as I am?

- Have not seen the entertainment system work yet
- Have been moved once (pre-boarding) because the seat was defective
- Have had two defective seats
- Seat bobs around like a dinghy in a gale as other passengers move / walk down the aisle
- Video screen fell to bits in mild turbulence
- Seat light is too small to read by, no overhead light
- Nowhere to put your glasses
- Nowhere to put your drink
- Table is not rigid, cannot write at it
- Sound seems to carry more in the cabin (hard surfaces?)

OK , it is slightly wider: but everything else about it is cheap and nasty. Discussed this with a friendly cc (they do exist) and she said the company feedback was all positive but most passengers she talked to were very unenthusiastic. What do others think?
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Old 10th Mar 2008, 21:35
  #152 (permalink)  
 
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Vibration from other passengers and crew walking down the aisle was always a problem with the original flat bed product on the upper deck. I never noticed this on the main deck or on 777s.
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Old 11th Mar 2008, 16:28
  #153 (permalink)  
 
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The OCW seats had a rather thick and sturdy base which held together two seats. That is why there seems to be a slight raising of the floor space under the old seats. In an effort to cut down in weight the NCW seats had this base removed and this I believe is one of the key reasons why the new seats seem so flimsy and shake around very easily!!!
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Old 11th Mar 2008, 22:01
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To correct galley Fm once again,
The OCW seats had a subframe, or chassis each, whereas for weight saving the NCW shares the chassis between 2 seats or each pair.
This Is not the main reason for the movement, but does not help it , It is believed.
7

Last edited by red 7; 21st Mar 2008 at 16:06.
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Old 12th Mar 2008, 06:03
  #155 (permalink)  
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SLF3

Interesting to read your comments about NCW, as I have not experienced it.

I thought that OCW was pretty good and was surprised when it was updated so relatively quickly.
 
Old 12th Mar 2008, 16:00
  #156 (permalink)  
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I've now used NCW a couple of times and I would have to say that it's certainly not as good as I expected. Maybe my expectations were a little high, though in my defence most of info I received was from the marketing blitz carried out by BA.

As F3G rightly says the OCW was a very, very good product and taking a significant step forward (like Singapore have done with their new J class) was going to be difficult and extremely expensive.

When I used NCW for the first time is just left me a little underwhelmed, the general feeling I experienced was 'lowest bid syndrome' It's difficult to describe but those who've used it will know what I mean. I'm not saying it's a poor product, it certainly isn't, I was just expecting more.
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Old 17th Mar 2008, 10:16
  #157 (permalink)  
 
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I used the product for the first time last week, and will use it again this week. Upper Deck 747/400.

- Have not seen the entertainment system work yet
Agreed - it was shot out of LHR and needed rebooting twice. Captain Camp (Purser) helpfully told people "NOT TO TOUCH THE SCREENS OR BUTTONS" until he had fixed it. He never told people start using the system again , so after 4 hours people just played with it anyway, and it worked. Content was pretty rubbish, and most people were stuck into their books / magazines by this stage.

- Have been moved once (pre-boarding) because the seat was defective
Agreed. Mine was broken, and the screen was very unpredicatable (would drop / raise randomly)

- Have had two defective seats. Doesn't surprise me.

- Seat bobs around like a dinghy in a gale as other passengers move / walk down the aisle. Didn't notice it myself - put it down to the G&T before take off!

- Video screen fell to bits in mild turbulence. Agreed. Very flimsy and can't see them lasting too long. Especially if they continue not to work and people start to get a little "agressive" with them (crew and pax alike).

- Seat light is too small to read by, no overhead light. Agreed. Light was rubbish.

- Nowhere to put your glasses - OK if you're by the window as most people use the lid of the lockers. Note to cleaners - give them a wipe over before the new PAX come on board
- Nowhere to put your drink. Agreed. Tray is to low and easy to knock with your feet / knees.

- Table is not rigid, cannot write at it. Yep - agree - it's very flimsy and wouldn't be a good base for a laptop!

- Sound seems to carry more in the cabin (hard surfaces?). Can't comment.

Personally, this combined with the lack of wine / food I wanted will mean I will be flying Mr Bransons planes for the forseeable, as BA remains as sh1t as ever on long haul business.
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Old 18th Mar 2008, 04:54
  #158 (permalink)  
 
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So its not just me. Still, the main route I fly is London - Cairo and with the winter almost over the 777 will be back soon....
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Old 18th Mar 2008, 13:09
  #159 (permalink)  
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Still, the main route I fly is London - Cairo and with the winter almost over the 777 will be back soon
No it wont. 744 Year round
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Old 19th Mar 2008, 20:01
  #160 (permalink)  
 
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Sadly people, crew are trying to feed these problems back to the company but we are receiving nothing but patronising comments from management about how successfully the seat has been received by our customers...you guys, who are not happy!! ODD THAT!

In a recent request to add a small drinks table to the seat a comment came back suggesting that it was not required as the current table in its folded mode was suitable and provided the required function. Also it was stated that there was no where else to place a small table anyways. When I suggest that a small table be fitted to the underside of the main table so that when it is folded away the small table could be easily folded out of it (like a number of Y class seat back tables which have a cup holder that folds from the underside when the table is stowed) I was laughed at and that "cost of designing, trialling and producing" said addition would be prohibitive!

Please please PLEASE write in. I know you are all getting fed up to the gills and perhaps feel that enough is enough, but nothing will change unless they are made blatantly aware that things are so wrong.

Over to you red7!
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