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Viva Energy buys SkyFuel, drops AirBP cards

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Old 2nd May 2023, 10:19
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Viva Energy buys SkyFuel, drops AirBP cards

So I got an email tonight basically saying Viva Energy has brought out SkyFuel, and WEF 01 July, all AirBP cards will be cancelled. If you want one, you'll need to go through AirBP directly". Which was kinda the problem - AirBP won't, or at least, doesn't want to deal with us plebs directly, hence the SkyFuel arrangement, which I always thought was the ducks nuts for private fliers.

Thanks to the staff at SkyFuel (And I'm not making a sarcastic swipe here!) for their support and letting me get fuel pretty much anywhere I needed it, just a shame your new owners don't want to deal with AirBP to benefit GA. But I guess we should be used to that in Oz, right?

Anyone have an alternative to the AirBP cards for their bowners that won't accept credit cards and AirBP won't allow you to open an account?
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Old 3rd May 2023, 02:46
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Try Steve Johnson, really helpful guy. We don't use BP a lot, but some places we go it is the only option available. Steve can be contacted via email [email protected]
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Old 3rd May 2023, 14:47
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So, unless arrangements are made, private pilots are excluded from buying fuel from BP bowsers. Nice. I guess I’ll return the favor.
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Old 3rd May 2023, 21:32
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Originally Posted by Sunfish
So, unless arrangements are made, private pilots are excluded from buying fuel from BP bowsers. Nice. I guess I’ll return the favor.
Not ideal but don’t BP bowsers also take credit cards?
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Old 3rd May 2023, 22:40
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No they don't. That's because AirBP are a bunch of f*cktards.

The only place I now fly to get AirBP fuel is YSWH, because there are a bunch of friendly locals at the Aero Club who run the bowser. (I usually phone ahead to confirm that someone will be there.)
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Old 4th May 2023, 03:13
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Originally Posted by Alice Kiwican
Not ideal but don’t BP bowsers also take credit cards?
No…. and that’s the issue here:
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Old 4th May 2023, 06:12
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Originally Posted by KRviator
just a shame your new owners don't want to deal with AirBP to benefit GA. But I guess we should be used to that in Oz, right?

Anyone have an alternative to the AirBP cards for their bowners that won't accept credit cards and AirBP won't allow you to open an account?
1. AirBP have a new product that you can apply for, the sterling card if your a business
2. Viva are a competitor as the owner of the last remaining refinery in Australia
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Old 4th May 2023, 06:54
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Originally Posted by markis10
1. AirBP have a new product that you can apply for, the sterling card if your a business
And if you're not, BP don't want a bar of you! Hence why the SkyFuel arrangement was great for those of us who aren't a business, but still own an airplane. So there goes trips via Broken Hill, or up to Caloundra, Moree is BP-card-only, so is Longreach, and a host more besides. What ae private fliers expected to do at these locations? And on that note, now BP have pissed me off, I'm going to go through the ERSA and map out every airport in OZ that is AirBP only and add it to the thread so pilots can plan around them.

Originally Posted by markis10
2. Viva are a competitor as the owner of the last remaining refinery in Australia
I know. But, all they've done now is screw over their customers. Yes they've bought the SkyFuel business and infrastructure, however Viva - and BP - were still getting paid by SkyFuel before Viva brought them out and scrapped the BP cards. A corollary would be QF denying you a ticket to Tamworth, just because you flew Brisbane-Sydney on Virgin (their competitor) - nevermind that Virgin don't serve that city pair. So how do you get to Tamworth? (And yes, I know bus/train/hire a car etc, but that's also what pilots will need to do if they can't get BP cards!)
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Old 4th May 2023, 07:11
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Originally Posted by KRviator
I know. But, all they've done now is screw over their customers. Yes they've bought the SkyFuel business and infrastructure, however Viva - and BP - were still getting paid by SkyFuel before Viva brought them out and scrapped the BP cards. A corollary would be QF denying you a ticket to Tamworth, just because you flew Brisbane-Sydney on Virgin (their competitor) - nevermind that Virgin don't serve that city pair. So how do you get to Tamworth? (And yes, I know bus/train/hire a car etc, but that's also what pilots will need to do if they can't get BP cards!)
Poor corollary given that’s exactly what happens, you cant buy a seat on Virgin using QF Ticket stock
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Old 4th May 2023, 07:42
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Originally Posted by markis10
Poor corollary given that’s exactly what happens, you cant buy a seat on Virgin using QF Ticket stock
Not really...I never said booking a ticket on Virgin from QF, but simply flying from BNE-SYD VA and having QF refuse to fly you to TMW... My previous employer's travel agents routinely booked SYD-PER on VA then PER-KTA on QF and QF was more than happy to take the company's $$ even though we flew to PER on their competitor...Here it seems Viva aren't interested in supplying AirBP cards even though they don't serve that airport - to the detriment of GA pilots.

But you also didn't address the point regarding the Sterling card - how do those of us who aren't a business get one? Short answer is "We can't!"

And because we can't get 24H access to the AirBP bowsers without one, here's a quick-and-dirty map where AirBP appears to be the sole supplier of Avgas. There's a couple of entries (Mt Isa, for eg) that list a second POL supplier, but that second entry doesn't mention Avgas, so don't take it as gospel - and some airports have staff onsite during office hours (Maitland for eg) that could probably accept a CC payment, but the ERSA entry isn't explicit in that, often just saying "H24 Cardswipe bowser" so it isn't to say "you positively cannot get fuel here without a BP Carnet" but a guide that you may not be able to as there isn't anyone else to call...



Last edited by KRviator; 8th May 2023 at 05:03. Reason: Removed YBTH, YBHI
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Old 4th May 2023, 09:02
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YBTH also has an Aero Refuellers bowser that take V or M. The BP entry is a bit strange as, at the end, it suggests Carnet, V, Mc or cheque
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Old 4th May 2023, 10:44
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Originally Posted by coljones
YBTH also has an Aero Refuellers bowser that take V or M. The BP entry is a bit strange as, at the end, it suggests Carnet, V, Mc or cheque
It does indeed - an error on my part there. Map's updated to removed Bathurst.

If there's any other updates someone spots, let me know and I'll tweak the map again.
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Old 4th May 2023, 12:39
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It appears that only SkyFuel issued AirBP card holders are affected. If you already have an AirBP card direct from AirBP then you are not affected. I have a card direct from AirBP and I am an individual, not a business. They simply debit my chosen bank account following fuel purchase.

I’m not defending AirBP, just letting you all know the facts.

See the below link:

https://mailchi.mp/82907e5f66a7/viva...a?e=f93d27dca9

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Old 4th May 2023, 12:53
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KR: It would be nice to somehow indicate that the friendly folk at the YSWH Aero Club will operate the bowser, with the courtesy of some notice from visitors.

(And let's all not forget: The only reason AirBP won't install bowsers which accept credit cards is that AirBP is run by f*cktards.)
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Old 4th May 2023, 22:11
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Originally Posted by Lead Balloon
KR: It would be nice to somehow indicate that the friendly folk at the YSWH Aero Club will operate the bowser, with the courtesy of some notice from visitors.
I agree, LB, but using GCMap there isn't really an option to have either notes, or colour-coded tags for each airport. I certainly don't want to discourage visitors from going to places like Swan Hill or others that are helpful towards visiting pilots - even if they do have an AirBP bowser!

Give me a day or two and I'll re-do the map in Google Earth and use coloured icons that can be changed based on reports from the field for such things as "Can get friendly assistance if needed" or "We rocked up as a flight of 3 and the thieving bastards tried to charge us 3 callout fees".

Originally Posted by Jenna Talia
I have a card direct from AirBP and I am an individual, not a business. They simply debit my chosen bank account following fuel purchase.
They aren't prepared to do that any more, and from my recollection haven't been for many years. I've used SkyFuel for about 7 years for precisely that reason. One of the other posters over on the RecFlying forums tried to get one a few days ago and this was the reply:


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Old 4th May 2023, 23:13
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I'm actually amazed that people will blindly believe that BP avgas will be not available at all to aviators.
"I read it on the internet! It must be true!" Good grief Charlie Brown.

https://www.skyfuel.com.au/aviation-fuel-cards/
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Old 5th May 2023, 00:07
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I'm actually amazed that people can't read the start of the thread in which they post. And this is from the 'headline article' in the banner on the homepage of the Skyfuel website:
Yes. Our longstanding relationship with Air BP is changing. This will impact customers with Skyfuel Australia issued Air BP cards. It is very important that our existing Air BP card holders read and understand the following.

Effective 30th June 2023, regardless of what expiry date is printed on the card, all Skyfuel Australia issued Air BP cards will be cancelled. From 30th June 2023 a Skyfuel issued BP card will not be accepted at any Air BP location.

If you require a new Air BP card you will need to contact Air BP directly and open a new account. Your Skyfuel Australia Air BP card will not work after 30th June 2023.
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Old 5th May 2023, 00:20
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Originally Posted by thunderbird five
I'm actually amazed that people will blindly believe that BP avgas will be not available at all to aviators.
"I read it on the internet! It must be true!" Good grief Charlie Brown.

https://www.skyfuel.com.au/aviation-fuel-cards/
Where are we wrong? Right now, I have a SkyFuel-supplied AirBP card. Come July, said card will not work and furthermore AirBP will not allow me to open an account in my name as I am an individual - not a business. So if I want to do a flight down to Maitland in the evening how do I get fuel from their bowser that only accepts AirBP cards? How can I plan a tech stop at Broken Hill enroute to SA unless I ensure I arrive at a time when the BP rep is onsite to swipe his card?

How does anyone who is not a business now get fuel from an AirBP bowser, without someone being onsite to operate it for them - and if AH perhaps stinging them for callout fees to boot? Rather than trying to come up with a sarcastic reply, perhaps you could educate those of us who are going to be screwed over by AirBP's decision to refuse a carnet card now SkyFuel has moved on from that market?
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Old 5th May 2023, 02:01
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Ballarat is another one. The ERSA entry is a bit hard to understand but I believe that it means BP carnet useable H24, credit card can only be used 2300-0730 and you have to use callout, $40 fee. The callout man brings the eftpos machine.
Also, if the aero club is manned, they can help with credit card.

Last edited by uncle8; 5th May 2023 at 02:53.
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Old 5th May 2023, 09:19
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Judging by the Viva fuel2sky carnet application, they don't want private individual accounts either.

Flying in Australia is just getting too hard and risky...
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