CALLOUT FEE COBAR
Sprucegoose
Join Date: Sep 2000
Location: Hughes Point, where life is great! Was also resident on page 13, but now I'm lost in Cyberspace....
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Have never been asked to pay a call out fee that wasn't documented correctly! 
Thanks Bob, not what I meant at all. Feel free to twist words though.
Never have objected to a callout fee, always paid, but it has to be fair. I have been told 'cash only' and nothing on fuel docket in several locations.
j3
Never have objected to a callout fee, always paid, but it has to be fair. I have been told 'cash only' and nothing on fuel docket in several locations.
j3
Join Date: Dec 2001
Location: Australia
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Four hours minimum at double time, assuming the callout is overtime, $175, plus workers comp plus super plus GST
$85 bargain
$50 each for three separate aircraft...bargain
The company charging $250, that sounds about right
A lot of these guys r doing 12 hours of standby time, so be fair.
$85 bargain
$50 each for three separate aircraft...bargain
The company charging $250, that sounds about right
A lot of these guys r doing 12 hours of standby time, so be fair.
my heart is bleeding 
Join Date: Jul 2010
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So..........ALL OF A SUDDEN, call out fees have become common place and they've quadrupled in price. How were these souls paid previously when there weren't credit card or carnet bowsers?
4 hours min for an hours work, not bad
Superannuation my arse,
12 hours of standby, cruising porn while they're waiting for a call out?
4 hours min for an hours work, not bad
Superannuation my arse,
12 hours of standby, cruising porn while they're waiting for a call out?
Join Date: Dec 2004
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Maybe in the future we will have shell/bp super service plane stops with thousands of cessnas pipers and the remaining jabiru stopping by every hour .... but I guess until then we have to accept what we have still got.
Join Date: Dec 2003
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This really is a microcosm of Australia and why it is loosing its non mining sectors like manufacturing. We are a fat lazy stupid nation living off the stuff we inherited.
Contrast how the US deals with customers (and that is what an aircraft crew wanting fuel is). The Australian worker is doomed with this attitude, and Australia faces a wake up call if the attitude of some customers here to outrageous call out fees is accepted.
The call out fee structure seems to regard customers as a nuisance, and the fewer the better.
Contrast how the US deals with customers (and that is what an aircraft crew wanting fuel is). The Australian worker is doomed with this attitude, and Australia faces a wake up call if the attitude of some customers here to outrageous call out fees is accepted.
The call out fee structure seems to regard customers as a nuisance, and the fewer the better.
, I want a decent days pay for a decent days work. Surely everyone is entitled to this?
Join Date: Dec 2001
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These awards r probably driven by people like u jack, always wanting more pay and better conditions. But when it's someone else's award u have a whinge. I didn't write the award and there is some ridiculous stuff in it.
And yes I pay super, as required by law, if a casual does the callout. By standby I mean on call, not getting paid a cent unless they get called out, waiting for a whinger like u to ring up and complain about callout fees.
If it doesn't suit u, get fuel during posted hours, it's not rocket surgery
And yes I pay super, as required by law, if a casual does the callout. By standby I mean on call, not getting paid a cent unless they get called out, waiting for a whinger like u to ring up and complain about callout fees.
If it doesn't suit u, get fuel during posted hours, it's not rocket surgery
Join Date: Oct 2011
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$85 is pretty cheap. Once upon a time an angry gnome at YGTE was known for charging a $400+gst call out fee for Jet A1. What makes this worse was the fact that it applied to everyone, included airmed flights.
Join Date: Jun 2012
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I know of a place in the top end that charged a call out fee for JetA when the bowser was broken. (Can't notam that stuff either)
Fair enough about the call out fee but the bloke was sitting at the office in the airport anyway.
Fair enough about the call out fee but the bloke was sitting at the office in the airport anyway.
Everything costs more in remote areas, if enough aircraft passed through to justify 24 hour coverage there would be no need. It wouldn't be economic to employ sufficient staff on a full time basis to cater for the occasional flight wanting out of hours service. I wouldn't be willing to be on 24/7 standby for what the fuel company pays.
A call out fee makes it worthwhile for the staff concerned to provide his services, after tax he probably sees less than $60 for himself.
A call out fee makes it worthwhile for the staff concerned to provide his services, after tax he probably sees less than $60 for himself.
Man Bilong Balus long PNG
Join Date: Apr 2002
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rjtjrt; Hammer, nail etc!
The notion of 'customer service' no longer exists in many parts of Australian society/industry/whatever. And we are indeed the poorer (in more ways than one) for it.
The notion of 'customer service' no longer exists in many parts of Australian society/industry/whatever. And we are indeed the poorer (in more ways than one) for it.
Try $180.00 for Jet A1 callout at Hobart, a few years back.
The Hobart agent God Bless his miserable soul a few years ago was in to do the AAE B727 freighter as per his contract but also cheerfully charged a Pelair Metro, a Conquest and Vic Air Ambulance Kingair on an organ transplant flight $180.00($540.00for an hours work) each for the pleasure of supplying them with fueL after doing the 727!
On the other hand I know another family refuelling compnay that never ever charged a call in fee for after hours aeromedical flight, always did it as a bit of community service.
The Hobart agent God Bless his miserable soul a few years ago was in to do the AAE B727 freighter as per his contract but also cheerfully charged a Pelair Metro, a Conquest and Vic Air Ambulance Kingair on an organ transplant flight $180.00($540.00for an hours work) each for the pleasure of supplying them with fueL after doing the 727!
On the other hand I know another family refuelling compnay that never ever charged a call in fee for after hours aeromedical flight, always did it as a bit of community service.
Maybe the bloke out there is trying to top up his coffers before he's made redundant?!?
From the AeroRefuellers home page:
Note: My bold, and I removed his mobile number to give the bloke a bit of privacy.
From the AeroRefuellers home page:
Originally Posted by AeroRefuellers
Aero Refuellers is pleased to advise that Avgas is now available at Cobar Airport. This adds to the JetA1 supply that we have had for over a year now. Please contact our refueller on 0408 xxx xxx for supply. We will be upgrading the bowser in the coming months to become a 24Hr Aero Refuellers/credit card accepting facility.
Note: My bold, and I removed his mobile number to give the bloke a bit of privacy.
