OzRunways 2.whoa!
Joined: Nov 2009
Posts: 1,257
Likes: 119
From: SE Qld, Australia
they've always been extremely helpful for me in the past when I've sought it.
Joined: Jan 2009
Posts: 1,415
Likes: 431
From: Cab of a Freight Train
I am using OzR on an iPad 2 running iOS9, and couldn't work out why it wouldn't wifi the plan to the EFIS. Turns out a piece of code would work with everything but iOS9 to do that. Rather than say 'too bad, an iPad2 is too old', they re-wrote that section of code and released it in the latest update and it now works a treat.
Joined: Aug 2015
Posts: 122
Likes: 0
From: Australia
Very poor customer service of OzRwys to have to mess around emailing or ringing them just to be able to renew at a lower Subscription level.
Not having the option on the website would appear to be intentional.
Why not just have an option for basic package renewal.
Come on Ozrwys.
Not having the option on the website would appear to be intentional.
Why not just have an option for basic package renewal.
Come on Ozrwys.
Joined: Jul 2006
Posts: 325
Likes: 0
From: Australia
Very poor customer service of OzRwys to have to mess around emailing or ringing them just to be able to renew at a lower Subscription level.
Not having the option on the website would appear to be intentional.
Why not just have an option for basic package renewal.
Come on Ozrwys.
Not having the option on the website would appear to be intentional.
Why not just have an option for basic package renewal.
Come on Ozrwys.
Some people are never happy.
I once stood in line on a cruise ship listening to people in front of me complaining to customer service. Some of the complaints were ridiculous. The guy in front wanted them to refund the difference between the cost of his balcony room and a normal room because he was standing in line at customer service waiting for service when the ship left port, therefore he didn't get to experience his balcony to its full potential as he missed the view of the ship leaving. He could have easily gone back at a more suitable time.
Joined: Sep 2007
Posts: 1,403
Likes: 84
From: Brisbane, Qld
Too right SWTT!
Acrosport, I actually just checked myself and it doesn't appear that difficult at all, there's a button to "Renew Now" then not far below that they have their other products, just select the one you want, for example "Private / VFR" and then "Add Products", it'll take you to the next screen which shows the amount, confirms the subscription date and lets you pay for it. Not too difficult really.
Plus as SWTT said, the time it took you to log in here, post a couple of posts, you could have just emailed them and got the answer directly and I'd dare say very quickly too!
Acrosport, I actually just checked myself and it doesn't appear that difficult at all, there's a button to "Renew Now" then not far below that they have their other products, just select the one you want, for example "Private / VFR" and then "Add Products", it'll take you to the next screen which shows the amount, confirms the subscription date and lets you pay for it. Not too difficult really.
Plus as SWTT said, the time it took you to log in here, post a couple of posts, you could have just emailed them and got the answer directly and I'd dare say very quickly too!
Joined: Aug 2015
Posts: 122
Likes: 0
From: Australia
If you'd spent the time you spent posting publicly about the issue and emailed them instead, your issue would have been sorted by now.
Some people are never happy.
I once stood in line on a cruise ship listening to people in front of me complaining to customer service. Some of the complaints were ridiculous. The guy in front wanted them to refund the difference between the cost of his balcony room and a normal room because he was standing in line at customer service waiting for service when the ship left port, therefore he didn't get to experience his balcony to its full potential as he missed the view of the ship leaving. He could have easily gone back at a more suitable time.
Some people are never happy.
I once stood in line on a cruise ship listening to people in front of me complaining to customer service. Some of the complaints were ridiculous. The guy in front wanted them to refund the difference between the cost of his balcony room and a normal room because he was standing in line at customer service waiting for service when the ship left port, therefore he didn't get to experience his balcony to its full potential as he missed the view of the ship leaving. He could have easily gone back at a more suitable time.
Ixixly Too right SWTT!
Acrosport, I actually just checked myself and it doesn't appear that difficult at all, there's a button to "Renew Now" then not far below that they have their other products, just select the one you want, for example "Private / VFR" and then "Add Products", it'll take you to the next screen which shows the amount, confirms the subscription date and lets you pay for it. Not too difficult really.
Plus as SWTT said, the time it took you to log in here, post a couple of posts, you could have just emailed them and got the answer directly and I'd dare say very quickly too!
Acrosport, I actually just checked myself and it doesn't appear that difficult at all, there's a button to "Renew Now" then not far below that they have their other products, just select the one you want, for example "Private / VFR" and then "Add Products", it'll take you to the next screen which shows the amount, confirms the subscription date and lets you pay for it. Not too difficult really.
Plus as SWTT said, the time it took you to log in here, post a couple of posts, you could have just emailed them and got the answer directly and I'd dare say very quickly too!
Probably because its a lower subscription. It will only let you renew at the premium.
Hence my post.
Joined: Aug 2015
Posts: 122
Likes: 0
From: Australia
Ozrwys send email reminders to renew your subscription.
They specifically include a link direct to their webpage for you to renew, asking that you renew directly rather than through a third party site (who takes a commission, and Ozrwys get less money).
But their website doesn't allow this, if you want to go to a lower subscription.
Not very smart on their part.
I wont comment on your remark. You're really not worth it.
They specifically include a link direct to their webpage for you to renew, asking that you renew directly rather than through a third party site (who takes a commission, and Ozrwys get less money).
But their website doesn't allow this, if you want to go to a lower subscription.
Not very smart on their part.
I wont comment on your remark. You're really not worth it.
Joined: Jun 2001
Aviation Qualifications: ATPL
Posts: 1,186
Likes: 59
From: OZ
Such a song & dance Acro. When I retired and the airline repossessed its iPad from me, I emailed OzRunways and requested they cancel the second iPad subscription. An email reply next day said that it was cancelled and my subscription was extended by X days to a new date as supplied.
Not real hard.
Not real hard.
Joined: Apr 2018
Posts: 2
Likes: 0
From: Melbourne
Just wondering if anyone uses an iphone 7+ to run ozrunways?
I hate technology and hate travelling with so much junk so don’t want to fork out for an ipad if its only going to be used for ozrunways so looking at upgrading my phone to the + and using that.
Aircraft is GA such as a 172 so a suction mount on the side windows will suffice but just wondering if the 5.5” screen size is usable..
I hate technology and hate travelling with so much junk so don’t want to fork out for an ipad if its only going to be used for ozrunways so looking at upgrading my phone to the + and using that.
Aircraft is GA such as a 172 so a suction mount on the side windows will suffice but just wondering if the 5.5” screen size is usable..
Joined: Jul 2011
Posts: 1,344
Likes: 112
From: nosar
I agree with Peter, my iPhone is small and I use OzRunways on it often, just perfect for a bloke who can't be bothered with the clutter of an iPad in the cockpit. Sure the tiny screen doesn't show much real estate but it is still fine and it is easy to read the ERSA etc just be zooming on where you need to.
CASA do specify a minimum screen size I think if it is your sole means of getting info. Mine is not but it is all I actually use in flight.
CASA do specify a minimum screen size I think if it is your sole means of getting info. Mine is not but it is all I actually use in flight.
Moderator
Joined: Apr 2005
Posts: 4,377
Likes: 490
From: Melbourne
I prefer the iPad mini as I can view the weather cameras that are on there.
I've been surprised of late as to how many people didn't realise that the cameras are even on there! One chap thought they were just a static picture of what the airport looks like!
I've been surprised of late as to how many people didn't realise that the cameras are even on there! One chap thought they were just a static picture of what the airport looks like!
Joined: Aug 2011
Posts: 401
Likes: 18
From: Outback Australia
OzRunways question
Is it possible to delete my own Public Comment on OzRunways?
i have added a Comment, and have since learned The information is incorrect.
any suggestions from an OzRunways guru?
(yes, I have contacted OzRunways)
i have added a Comment, and have since learned The information is incorrect.
any suggestions from an OzRunways guru?
(yes, I have contacted OzRunways)
