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ANA 175 LAX-NRT turn around

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ANA 175 LAX-NRT turn around

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Old 27th Dec 2017, 06:39
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ANA 175 LAX-NRT turn around

ANA 175 LAX-NRT on Tuesday 26 December 2017 turned around after 4 hours because a United passenger was discovered on board. How did the passenger board and why did the flight turn around? Why not just take the passenger to NRT?
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Old 27th Dec 2017, 07:09
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Ooops! No doubt there's a lot of people having to find the answer to your first question (the "how").

Presumably the second part is related to whatever advance passenger information that the airlines have to give to the destination authorities; turning up with an unannounced passenger might attract a fine of some sort. I don't know if Japan requires such information, but that'd be my guess.

I do wonder though if the "return" counts as having left the USA or not; they're returning with a whole plane load of people whom the authorities weren't expecting.
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Old 27th Dec 2017, 07:48
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Somehow this pax got past the gate staff as well as the cabin crew who check boarding passes at the doors. I am sure that many things have changed since I was airport staff but in those days we had to keep the stub of the boarding pass and keep them in piles for 20 so that we could count the boarded pax if the system went down (often). If the flight was full then you might even get a double seating error at the gates.

WRT the cabin crew at the door, distracted maybe?
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Old 27th Dec 2017, 10:07
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https://en.wikipedia.org/wiki/Chrissy_Teigen
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Old 27th Dec 2017, 10:35
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Re. the turnaround: What if it was an UMNR pax?
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Old 27th Dec 2017, 10:49
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Why the security on landing?
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Old 27th Dec 2017, 10:55
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This leaves a lot of questions open... Was it a mistake? A hidden stowaway? Regardless of the specifics and wonder about the turn back after 4h... What was the rationale here?
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Old 27th Dec 2017, 11:28
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It may be significant that United have a flight departing LAX-NRT at the same time as the ANA flight.

I believe that both airlines codeshare on the route, so the UA flight will also have an NH flight number that will likely appear on the departure boards, and vice versa.

Still no excuse for the gate staff letting the individual board, though.
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Old 27th Dec 2017, 11:56
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Dumb question: in case the passenger was supposed to travel LAX-NRT anyway, then what would be the problem with simply carrying on with the flight? I never saw immigration care about who was on which flight exactly.
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Old 27th Dec 2017, 13:02
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NH175 turns back after 4 hours due to United ticketed PAX

This all sounds very strange - NH175 4 hours into flight to Tokyo returns to LAX after unauthorized pax discovered - allegedly boarded with a United ticket? Assuming there has to be more to the story.


Tokyo-Bound Plane Returns to LAX After Crew Discovers ANA Passenger Boarded Wrong Flight, Airline Says | KTLA
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Old 27th Dec 2017, 13:05
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I operated a flight where having been airborne for a while we found a passenger who was trying to get to a different destination with a different airline. Tracing back in the later wash-up, just as he presented his ticket at the gate, which was next to the one he should have used, the agent collapsed and in the ensuing commotion the passenger carried on to the aeroplane. By another coincidence, the same seat number was free (out of only a handful of spare seats) and what seemed like his name on the ticket was actually his original destination.

A very diligent crew member picked up that something was not quite right during the flight and examined his ticket, finding out he was meant to be about 2,000 miles away. His English was very limited and he appeared blissfully unaware of the error (and enjoying his Premium seat) so we arranged for a connecting flight to take him back to where he should have landed when we got to our final destination. To this day I think he never worked it out, although the flight was four hours longer than it should have been...

what would be the problem with simply carrying on with the flight?
I wondered about that too - it could be a directive from a higher power as one would assume that the crew had asked for guidance in the matter?
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Old 27th Dec 2017, 13:50
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I simply don't get it.

Flying 200+ passengers for 8+ hours due to ONE wrong boarded pax?
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Old 27th Dec 2017, 14:40
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......... What on earth has our "civilisation" come to when this is the solution?

The men from Mars must be looking down and deciding that now is the time to invade!
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Old 27th Dec 2017, 15:59
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I wonder why they didn't divert to a closer airport such as Seattle or San Francisco, both of which are regular destinations for All Nippon and so would have ground staff capable of handling the plane.
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Old 27th Dec 2017, 16:14
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Damn good job Chrissie Teigen (who?) was on the flight or the whole stupid non-event might have passed off unnoticed...
This from abc News...
More details emerge about Chrissy Teigen's 8-hour 'flight to nowhere' - ABC News
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Old 27th Dec 2017, 17:33
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LA-Tokyo flight turns back pax boards with United ticket on ANA service

The question is why the aircraft had no choice but to turn around 4 hours into the flight?
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Old 27th Dec 2017, 21:52
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I'm guessing there was a security imperative to return immediately.
If his checked luggage inadvertently went on a different flight perhaps that set off alarm bells.
Security procedures aren't known for their flexibility.
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Old 27th Dec 2017, 21:56
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Two brothers booked on different flights somehow got on the same Tokyo-bound plane, creating a bizarre case of confusion that forced the aircraft to return to Los Angeles International Airport Tuesday night, several hours after taking off, a U.S. government official told CBS2 Wednesday.

Nippon Airways (ANA) Flight 175 departed LAX at 11:36 a.m. Tuesday. About four hours into the flight, the plane made a U-turn over the Pacific Ocean and headed back to LAX.

“During the flight, the cabin crew became aware that one of the passengers boarded the incorrect flight and notified the pilot,” ANA said in a statement to CBS2. “As part of the airline’s security procedure, the pilot in command decided to return to the originating airport, where the passenger was disembarked.”

However, a government official told CBS2 that two brothers bound for Tokyo had been booked on different flights: one had a boarding pass for the ANA Flight 175, and another had a boarding pass for a United Airlines flight. ANA and United have a joint venture.

When the brothers tried to change seats, attendants noticed the problem....

LAX police were initially told to be ready for Flight 175’s return before it was discovered there was a mix-up that was ultimately straightened out, police said.
Passenger Aboard ?Incorrect Flight? Forces Plane To Return To LAX, Airline Claims CBS Los Angeles
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Old 27th Dec 2017, 22:41
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I'm guessing there was a security imperative to return immediately.
If his checked luggage inadvertently went on a different flight perhaps that set
off alarm bells.
If checked luggage on a different flight was the main concern, wouldn't the first imperative be to turn that OTHER plane around - the one carrying his checked luggage yet with no corresponding passenger aboard?

Perhaps had no checked luggage. Or was removed from the other flight when he failed to board it. Either way... the checked luggage issue doesn't seem grounds for turning ANA Flight 175 around.

But, as you say, "Security procedures aren't known for their flexibility."
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