I deployed out to Cyprus last month to help in the Beirut Airlift. Was out there for 10 days.

Despite 'arriving' back with HR, myself and the boys I went with are still showing as being out in Akt and are subsequently being paid LSA etc.

Not bad for me as I am a good wedge of LSA. I feel this offsets what JPA owes me for other tasks that remain unpaid.

If they think for a second they are going to recover this overpayment before I'm paid correctly what I'm owed they have another think coming.

What goes around, comes around...

CC

Unfortunately, they will whip it out of your pay in one easy movement, leaving you flapping like a gasping cod in disbelief. You will then have to go to your HR department, plead financial hardship, get told that you knew that you weren't entitled to it, be told that there is no such thing as "in good faith" as a defence for receiving monies, and join the queue on the JPAC phone line!

Can anyone explain NPD to me??

Whatever happened to '4 Days Gross Pay' as per QR's for recovery of monies?

Has JPA worked out yet how to recovery direct from bank accounts? Doubt it. They will be relying on me to go cash in hand to the Cashier.

Go swing.

CC

Yes, it means Not Positively Determined. In other words, nobody knows why the amount appears on your payslip whether it should be a credit or debit and who in the RAF is worthy of it!

Perhaps somebody else has a more sensible answer?

I think if you look back on this thread, that when JPA came in, they could take half what was owed each month...not good. Worth checking up as I also believe that they take it as a deduction from your pay cheque!!

Excess pay recovery
 

It is correct that JPAC will take 50% back off you as an automatic deduction. However informed by Chief HR yesterday that in the JSP covering JPA it does still state that they can only take 4 days pay max and they cannot do the 50% thing. Surprise, Surprise did not know how to stop it though.

You have to fanny around converting the debt into a JPA-recognised debt so that they can give you the money they have taken in one go, then take it off over a set period of time. We used to call them "RBI - Recovery By Instalments", but the cash could be BACS-transferred from the Unit to your account, or in extreme cases, handed out in used tenners.

What gives you the impression that it's YOUR money?!

Only 6 weeks to go until the RN go live and were all ready to go. Software is in....PC's are ready and were all fully briefed.

Can't wait.

As an addition to your list of pre-JPA activities you may want to add 'Buffer of cash to cover my outgoings when my pay is wrong'.

No really...

Good luck....Vim

Hope you've all got an extra month's pay stashed, and have arranged an extra facility on the overdraft.

How will Jack access his JPA account when he's on the briny?

I have the home addresses of 1SL, 2SL and sundry 2*s and upwards. I also have their bank details. Should it all go wrong, I will be sending them phishing emails on DII. Or I may just seize assets to the value of my normal wages - is that legal?

Then again, JPA is no discriminator of rank or rate, so it may be me donating money to them.

Surprised by scale of problem
 

Was pointed to the website by a friend...most informative, anyway, I am located in a sleepy hollow in darkest europe, so we are very cut off from the normal world.

From what I can gather there is only a handful, single figure number of people with no pay problems on camp. Everyone else has ongoing pay problems, all extending back to initial role out or before!!

No two pay runs have the same problems, paying for living in the block when I'm in a hiring, not paying for hiring, not paying for fuel & light, being given LSA but not having been away, still getting LSA but having been back for several months, getting the wrong LOA or no LOA, having all the LOA paid despite it being not enough taken back. Then to cap it all having over £1300 stopped out of pay. To say I was surprised is an error in print.

Am told this is not a HR problem, JPAC tell me it is a HR problem, then its a scripting error, and anyway its been going on for that long now they have to hand it over to another department, I didn't know there was another department for me to shout at. Failure to be called back, unhelpful, obstructive...I could go on but it seems I am not alone, as the past pages have displayed to me. These pages have further opened a rising distrust in anything coming from JPA.

As a lowly cable maker, 'guin...whatever I can ill afford to be out of pocket to these amounts. Now I have no arguments in paying for what I use, but I at least expect the same from my employers.....

It's comforting to know that I now can vent, in bad verse, but at least get it off my keyboard

with a computer


whats an overdraft?

So, will the RN be changing shift patterns at sea to allow Jack to sit at his computer all day trying to get access to JPA?

An overdraft is what you (possibly) and Jack (definately) will be needing once they've experienced tthe resounding success that is JPA!

I am led to believe that my CEA will be paid on Monday. However, I've already had to talk to the Bursar to explain that my fees (and probably a few others) may well be with him late. He and his staff are a pretty reasonable bunch, but what hacks me off is the embarassment of having to go and plead the case or explain that I work for an employer whose admin system is so hopeless.

At least I can log-on to a PC and check the my pay is in, and I even have access to JPA at work. I really feel for our colleagues in the Royal Navy - I know how limited bandwidth can be at sea, and don't suppose for one minute they would have access to the number of PCs many of us enjoy on the UK RAF MOBs.

One thing that does seem to be in my favour with the way the Army manage CEA is in their interpretation of entitlement for children in 'middle' schools. The RAF's view was that my 12-year-old would not qualify for the senior rate until he went to a 'senior' school. This will not happen until he is in his 14th year, despite the fact that his existing school fees are well in excess of the senior CEA rate. I always felt this was rather illogical - in effect the 2 schools mine attend are part of the same school on split sites. The sheet I have seen for my CEA to be paid (locally rather than through JPA) directs that I get the full amount for both the boys of senior age. If this is extrapolated backwards, I reckon I am owed about £12K!

STH

vecvechookattack

It's one thing to be accessing JPA on a secure private network, quite another to be accessing it via a link that includes one or more hops on a public network, such as a satellite link. The standard of security that is required is a significant issue, and given the "issues" on the network when it was being accessed within the MoD's resources, God help us when it some poor sailor/soldier is trying to sort out his pay from 10,000 miles away.

Bear in mind that it's not long ago that guys were getting their CC details hacked after using them on the terminals provided sandy-side.

I too have not been paid properly since the introduction of JPA; however, my issues are insignificant when compared to the examples given on this thread. It is a shame that the 'powers that be' are going to allow the Navy to join an administrative system that appears to be incapable of delivering even the basic administrative essentials such as pay. Furthermore, I believe that the JPA call centre are going to prevent RAF personnel contacting them when the Navy are migrated on to JPA in Oct 06. Perhaps those responsible for the introduction of JPA would consider the following:

1. Do not migrate any of our sister services on to JPA until all RAF pay and allowance issues have been identified and successfully remedied. Remember we have had JPA approx 4 months and it doesn't appear to be working - haven't seen any cdrs' briefing telling us otherwise and, more importantly, it doesn't have our confidence.

2. Give our PSF staff the option to deal direct with JPA as opposed to raising 'I queries' that often end with: this is a HR issue that should be dealt with at unit level. At the moment the efforts of the complainants and PSF appear to be wasted as there is no effective interface between the parties concerned.

3. Change the policy for JPA staff so that they do not become obsessed with statistical returns relating to the number of I Queries they answer. Personal experience has taught me that JPA staff will try to close I Queries despite the fact the problem/s still exist.

4. Be extremely wary of the impact that JPA (especially pay issues) may have on our personnel. I know I am considering my options as I approach an exit point shortly.

;.)

STH,

I have a similar problem whereby my eldest (11 yo) is now starting Year 7 tomorrow with JPA only giving the the low rate where previously he would have received the senior rate. The school's fees reflected the fact that miltary personnel received the higher rate for years 7 and 8.
This has only happened because of the introduction of JPA.
Try and explaining that to JPAC is :ugh:

Had a chat with those nice people at the Services Children's Education at Upavon who said, according to their data, that our school does qualify for the higher rate in years 7 and 8.
I am now going through the process of getting JPAC to speak to SCE direct.

Distractions...

Rev I Tin

Thanks for that - I will do likewise.

Just as a general point for anyone considering boarding school for their kids, the advice I received at the start was to be prepared to negotiate fees at all stages. With my third son starting at the same school group as the other 2 on Monday we will benefit from a significant discount, that otherwise would mean he had to wait for a couple of years.

Lest anyone think I am amonster, I ought to add that my children all elected to go to boarding school, and even posted their own application forms! The older 2 seem to enjoy school just as much as coming home, which is about as much of a recommendation as I could give.

Sorry, I got carried away there - back to JPA. It's a disgrace. Don't do it RN.

STH