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Breitling contacts?

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Old 13th Feb 2010, 18:40
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Champagne anyone...?
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Breitling contacts?

Does anyone have an email address contact for Breitling UK? I've got a 6 year old watch and the sodding thing has fallen apart. Minute hand fell off. Garbage.
Want to send a snotty email to someone to make me feel better.
Ta
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Old 13th Feb 2010, 19:01
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Sorry to hear that mate. I also have a Breitling Aerospace that I think is garbage - it filled up in about 12inches of water in a kid's pool! It also lost 5 seconds a week when I first got it; until I sent it back and they sorted it (which should have happened first time around!!!).

Breitling wanted £350 to fix it and I ended up going to the Watch Doctor in Tring who dried it out and put in a new battery (£40). They said that the watch would not seal but would still work - which it has for 3 years now (and it goes nowhere near water!).

TWG are the Breitling people for the UK - here is a link BREITLING UK LIMITED

I hope you have better luck than me. I'll never have another Breitling - I would rather have another Seiko but the Queen gives out cheap and nasty Pulsars these days

LJ
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Old 13th Feb 2010, 20:45
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Next watch will be an Omega.

Breitling dont even manufacture their own movements any more. All they do is the case and the strap.
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Old 13th Feb 2010, 21:20
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Had to send my watch back 3 times in the first year as the minute hand began to laf behind the digital time.

They then sent me a letter saying that nothing was wrong with any of the parts, but just to check, had changed them all! They suggested that the fact I flew with it may have caused the hands to move seperately, and there was me thinking Breitling is marketed at aircrew!

Funnily enough its worked fine ever since they changed the parts though, just took 4 snotty letters, and a threat to discourage everyone I know from ever buying one including a pending large order from a particular sqn.
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Old 13th Feb 2010, 21:33
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Breitling make cheap timepieces and dress them up for high price sales. I've seen the inners of the aerospace and it's not dissimilar to a citizen/accurist. It's the same module used by Tissot in a fairly low-end watch.

I also owned one for a week; got rid when I realised how badly it was made.

Breitling dont even manufacture their own movements any more. All they do is the case and the strap.
Nor do Omega: they're based on ETA movements.

The cheapest decent watch maker that manufacture their own movements is seiko. If you want swiss it's Rolex.

Edit: to be fair Citizen make some excellent watches too.

Last edited by Farfrompuken; 13th Feb 2010 at 22:13.
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Old 13th Feb 2010, 21:41
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I've had an Ebel for seven years no problems at all.
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Old 13th Feb 2010, 22:07
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I've had a Breitling Aerospace since 1995.

Apart from a fault with the Z-spring in the bracelet, it's been fine. But the last time it had a battery change and pressure test, it cost £70... I wasn't impressed by the state in which it was returned - time wrongly set and mis-matched analogue/digital time indications, so wrote to Breitling UK and told them that their service was totally unsatisfactory. For £70 I expect a first class service, not the very poor quality they provided.

Breitling's website doesn't seem to have a contact e-mail address, so either kick up a stink at their stand at any air show such as RIAT or try Breitling UK, PO Box 309, Tunbridge Wells TN2 3YB(+44 1892 553 620 or fax +44 1892 553 631).

As for the current Aerospace models, I think they're very bitch-bling tacky - the older models were far better looking.

Last edited by BEagle; 13th Feb 2010 at 22:22.
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Old 13th Feb 2010, 23:58
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I have a last-generation Aerospace (italic numerals, but not the extra bulk of the new one) which I'm very happy with; it's kept excellent time and the service from Breitling has been superb.

I dropped Breitling an email last year to ask about local dealers, but they offered to do the battery change & pressure test as there was no-one local. £70 as BEagle says, but came back looking like a new watch, and they even gave me a little box and a cleaning cloth.

I've still got the email somewhere, so if you don't have any luck, let me know and I'll forward along the details of the girl who dealt with me.
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Old 14th Feb 2010, 07:45
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5 Forward 6 Back, can you remember where you sent your watch?

I used to take mine to Breitling in London, but they moved to Tunbridge Wells. So next time I took my watch to the 'nearest' dealer - in Northampton. Whereas London either kept my watch until my next trip, or posted it in a box, Northampton returned it in the condition I described. But I suspect that all they did was to send it away - I doubt whether they did the actual work......
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Old 14th Feb 2010, 09:12
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It went to their address in Tunbridge Wells; £56.50 for a battery change and pressure test, and they quoted me 5-7 days turnaround. It came back very nicely cleaned as well, in a little Breitling travel case with a cleaning cloth protecting it. No idea where it was sent back from though, so I don't know if it was serviced at Tunbridge Wells or if it was moved on from there.

They did tell me about some local suppliers who would send the watch back to Breitling for me, but I thought it easier to cut out the middleman. The closest watchmakers who could actually do a service themselves were a couple of hundred miles away.

I was very happy with the service, to be honest.
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Old 14th Feb 2010, 10:19
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5 Forward 6 Back, yes, that's the service I used to get from Breitling when they were in London. So next time my watch needs a new battery, I think I'll go to Tunbridge Wells too.

There will be those who will try to tell you that you can have a battery change done 'while you wait' in somewhere like Bahrain. That might well be true - but it won't have been done by a proper Breitling maintenance agent, so will invalidate any warranty.
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Old 14th Feb 2010, 10:37
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I got my watch for £6 off Bury St Edmunds market! Keeps perfect time, when the battery fails, I get a new watch. Don't get the watch thing...........Awaiting incoming with tin hat ready.......Sorry, haven't got anything else to do today.
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Old 14th Feb 2010, 11:00
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i got my watch from Andrew Micheal here in Newark,very enthusiastic about the brand and great service,not sure about repairs though.must cofess to prefering omega these days,use a casio g-shock at work and never misses a beat
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Old 14th Feb 2010, 13:46
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God You're All Whingers

Always bad news on this site...good to see a couple of 'How good my watch is replies' well for info...mine has lived up to Breitlings rep and has been the best watch I have ever purchased...full stop! 8 years on and still great.

Try these guys for service etc. They are fantastic and recognised by breitling:

CHEALWATCH Watch Repair
C.C.HEAL F.B.H.I.
Oaklands Beckley Rye Sussex TN31 6TJ
Telephone: 01797 260207
Email: [email protected]

Here's the estimate and actual cost for mine doing...came back beautifully clean:

Repair details
Fit battery and pressure test watch to ensure sealing to manufacturers specification for this model.
water resistant advice:will be water resistant to marked depth
£25.00

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Old 14th Feb 2010, 16:50
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Sent my Breitling Aerospace to Chealwatch for repair and battery change, Breitling would not supply them with spares as they are NOT Breitling approved,within days of return watch became full of moisture.Sent my wife's Omega for repair at the same time with same result. When questioned Chealwatch said they could not properly pressure test or guaranty watches would be waterproof.
Sent Breitling to HITTICH in Jersey,Breitling approved and excellent service.
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Old 14th Feb 2010, 18:45
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Whilst it may not have the cache of the Breitling name, Accurist do some very decent - and incredibly robust - watches.

I still have the Accurist my parents bought me as a birthday present whilst at university, some ahem yes quite, years ago. It 'looks the part' in that it is no nonsense, stainless steel, bezel and luminous hands / numbers on a black dial. It has so far survived skiing accidents, life on (and under) a glacier, diving, flying, multiple dets in the desert and a car crash.

In all those years, the only thing that went wrong with it have was the first replacement battery (after 5 yrs) failing after only a year. I rang Accurist to complain about it, they agreed a year was pretty poor and asked me to send it back for a free replacement and re-sealing. Never had any other problems since. Incidentally, when I did send it in the first time, they opened it up and asked why it was full of sand! That said, even though it had plenty of sand in it, it remained waterproof and still worked after a good soaking. Breitlings may look nice, but frankly for the money I think I'll stick with my old reliable Accurist.
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Old 14th Feb 2010, 19:33
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Yesterday Vin Rouge wrote

"Breitling dont even manufacture their own movements any more. All they do is the case and the strap."

The fact is that AFAIK, with the exception of the 20K+ watches like Audemars Piguet and the cheap watches like Swatch, nobody "makes" their movements.

The Swiss watch industry is based on the canton of Neuchatel ( where the Institue of Chronometry is ) extending down into the canton of Vaud ( towards Lausanne).

In this area there are hundreds or maybe thousands of tiny subcontractors making everything from a single type of gear-wheel to a second-hand or fully-assembled movement.

This is also the area, notably in the Vallee de Joux, that invented and manufactured the old-fashioned but inticate devices that played the tunes in ice-cream vans

Designer names , which usually have Geneva addresses, buy-in the design for movements etc and then subcontract just about everything for manufacture and -assembly.

The industry has more conglomerates than most people think : IWC (International Watch Co ) ranges from Rolex to Tissot .
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Old 14th Feb 2010, 20:05
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The fact is that AFAIK, with the exception of the 20K+ watches like Audemars Piguet and the cheap watches like Swatch, nobody "makes" their movements.
Rolex do. They certainly aren't 20k+
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Old 14th Feb 2010, 20:56
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Double Zero - RTFQ!

This thread concerns contact details for people who already own Breitling watches - it isn't one of those eternal 'My watch is better than yours' threads....

Your G-spot thing might be very whizzy, but in the context of this thread that's simply irrelevant.
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Old 14th Feb 2010, 21:03
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Champagne anyone...?
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Cheers for the info folks - email just being slightlly de-vitrioled pre sending....



All just a bit rubbish in my opinion....

As for buying a sundial instead and giving the money saved to some noble charity - your opinion is noted and awarded a "Whatever" out of Ten.
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