falconeasydriver

Well, if you have no faith in the CSR's, stop submitting them. The problem is, and I do agree with you in general, is that there are layers here which prove to be frustrating along with all the bull**** politics. However, I stand by my points previously regarding our roles as Captains, both in the this Company or any other. We lead by example and set our own standards.

Showing apathy and indifference will change NOTHING. Using reports, MAY effect change. As this is most definitely a data driven Company, I know which one I'll choose.

As an aside, thanks for your measured response to an earlier post. Unusual for no personal insults! ;)

'Harold'

I am just wondering.....

How many of you guys have seen CSR's disappear?

L

I don't know about 'disappear' but I've certainly filed them and had zero feedback even when a question has been asked and a response requested. After a while you start to think, why bother?

A lot (most?) skippers I fly with seem very reluctant to file any kind of report. "Staying below the radar" and "stay a number, don't become a name" is what I hear all the time.

Too right....

I've filed CSRs about the crappy crew transport back at base (shift change blah blah blah), substandard catering for long duty days, noisy hotel... No response... Etc...

Far easier to send a direct e-mail to the bosses! I always get a reply:ok:

lospilotos

And there, my friend, is why we have these debates about leadership, command, apathy and so forth.

I'm all for going to work and doing the job without unnecessary paperwork but some of our colleagues take the piss. Two recent examples if I may. Cabin crew injuries due 'severe turbulence' yet no tech log entry or ASR? Some disconnect there! Second involved a disruptive and violent passenger needing restraint. 3 cabin crew left onboard downroute interviewed by police and taking witness statements. 1.5 hours after landing but flight crew gone to hotel as quote "nothing to do with us"! This was a command upgrade training flight too, nice!

Yep, nothing like keeping your head down.

Harry

White Knight, you may well get a reply but does anything ever get done about the issues or is it a standard "we are looking into it" reply?

The question that should be asked is why do most Captains feel the need to "stay below the radar"? Must be something the company is doing or not doing to have half the workforce terrified.

Bingo....

Now were beginning to see the light. It wasn't this way 10 years ago, it slowly became this way when certain managers took their position.

There are some managers who would love to effect change for the better but are hog tied the same way everyone is by those "further up".

Emiratisation?

Far from it, in my experience the Emiratis are more likely to champion a cause and take swift action, rather than the approach of some Westerners of "offer some lip service, let it drag on, and hope they forget about it"

Bare in mind this is based on experience in other sectors, can't say from explicit experience with EK.

Try working at EK and dealing with the Locals before you make a statement like that.

I’m really disappointed in you guys. Here we are three pages in to a thread about why management leaves us feeling unmotivated, and we’ve only been able to bash US RJ pilots, Ryanair pilots, Lion air pilots, and now locals…

You guys are off your game… The old you (the unfatigued you, the productivity paid you), at minimum would have also found a way to insult the Brazilians, Oztronauts, Canadians, and the pilots from Spain by now… Get your head back in it guys! Sling that mud!

What ever you do though… don’t point your finger at the suit wearing types in HQ… they are innocent bystanders.

Fuse you forgot the bloody italians.......
there is plenty of them in Ek now......
:}:}

From his posts it seems obvious WK lives in a parallel universe with a parallel EK where emails are answered and helpful, pleasant assistance is always forthcoming. Things are much better in his universe - pay rises galore, the crew are always happy to bring your espresso and it never gets hotter than a balmy 27C. No fat wives either.


BigGeordie if you can find out what planet he lives on let us know as it sounds amazing. Not sure you'd want to take all that medication though.

One always has to have a think or a laugh when White Knight posts. Too many pints should be his mantra
Ever since he left BA under questionable circumstances he disses everyone else.

I'm told this is particularly distressing amongst some F/O's as they don't have anyone or anywhere to "donate" their leftover sarnies.....

Good one Falcon!!! :O

Above the head of many I suspect.

The mailboxes are still there; they should continue to make donations to their hearts' content.

Just use the internal mail system.

Hey presto, a quick scan of the ID badge on returning from leave and you have a nice 3 week old lamb and hummus wrap presented to you by your friendly EK mail room desk staff, courtesy of one of your many naughty colleagues (if you even want to be associated with that bunch of nancy-pansy charity lovers)...