"First Wave" adios to profit share...
 

A third phrase into our lexicon:

"First Wave" / "Rich Rewards" / "Profit Share"

Tut, tut, tut . TCAS ...

Perhaps now an understanding of the impossibility of:

VADE SOLUS -

and should it work .....no doubt riches for the author....crumbs for the minions.

Lest we forget May of '13.

f.

....come again?..:confused:

13 pages of blah, blah, blah, blah... Pass.

What? Please say again.

funny.... I am always ready, on time.... It was never us that delayed the flight...
i am sure " first wave" is the solution.... and i am sure we will be shafted as we did not make it out on time... although never our fault....:ugh::ugh::ugh:

You'd be surprised to find out how many delays are finally blamed on us crew in the system. The usual a$$ covering fiddling with statistics, blaming those who can no longer fiddle along with this pathetic orchestra .....
So logically enough the distant statistics conductor, out of his Costa office, believes that cr@p and finds the perfect remedy for the supposed symptom, not to cure the disease, god help us, no! :ugh:

Four bullet points for Flight Operations is hardly "beating the pilot's heads in".

Most of what was in that document actually refers to all the stuff that you are complaining about.... it comes down to actually carrying out the shut off times and getting pax to adhere to the time protocols and OTP has half a chance, think there are too many looking for too many hidden agendas here.

Why bother reading it when you can just assume they're having a go at pilots?
:ugh:

Al.... you get a "LIKE" :ok:

I accept your criticism.

Sure enough 4 bullet points do not represent a beating. It's showing the little influence and recognition we have, so basically why bother ....

I only bother when we get the eventual mail from the FDM to explain a delay that was unabashedly blamed on us, without telling and by blatantly altering what had been reported from the CC and our ACARS message!

A meagre 4 bullet points on 13 A4 pages contrasting to getting the full blame and being unaware, that futility of this wave is what i was pointing at.

I've noticed recently block times getting shorter :ugh: For example 77F to TPE with Block of 8.45 and flt of 8.55??
Its not just this, like glo said - 20 mins before STD gate closed?? Really...so why is it in DOH 2 pax wandering round duty free because they're sat in F are still allowed to travel?
Like everyone said - put the blame on the ones who are easiest to blame - the crews. CC are not doing they're post flight's quick enough which is delaying onward flights - yes I've seen an email to this effect. Pilots not following RTA crap - they want you to not comply with ATC just so EK Ops can have you abide by RTA? :mad:

30mins for post-flight is not uncommon- and that's going as fast as possible. The amount of double handling that goes on is ridiculous. Half the things the CC have to pick up and put away go right back out on the seats again when the cabin dressing team arrives... :ugh: Time could definitely be saved there...

One flight last week we boarded the aircraft approx 1hr 40 prior to departure. All crew security, catering and cabin checks were complete 1hr10 prior. We stood around for at least 30mins before boarding commenced, despite giving the go ahead when we were ready. To me it appeared no effort was made to hurry the pax. Eventually the door was closed 10mins after dep time. No cargo doors were open. Love to see what the delay got attributed to. The crew I bet, and not pax boarding after sched departute time... :oh:

I like the fact that a lot of "new" blankets are now used at the end of the flight :E

Ground staff have a huge part in this "first wave" and OTP. Why not say 20 minutes as supposed to be is ACTUAL cut off for closing the gate. No mercy quite simply or ground staff who have the guts to say to a pax important or not. You've missed your flight - take the next one. Why is it that most other airlines don't have the cabin baggage issue?? Or OTP isnt really an issue because they follow SOP's. Ground Crews have procedures, why aren't they brought up for not following. Crew and F/D are ridiculed and I would even go as far as saying 'persecuted' for not following SOP. Where is the commonality among Ops, Dispatch etc

True. Hand baggage is definitely not adhered to, especially in premium cabins. Why on earth anyone needs more than a small carry on bag and a laptop or suit bag is beyond me. For goodness' sake, F pax get 50 KILOS of checked baggage! That's more than I moved countries with...

The size gauges at check in counters are clearly for decoration. Have given up even trying since I am overruled almost every time on the item limit. Doesn't matter if it's all within size if they bring 5 pieces each... tthere's nowhere to stow it...

But F & J pax are consistently being allowed to flout the limits and I'm made to look like the wrong one for pointing it out to them. God forbid they might actually have to follow a rule. I hope when there's a hard landing I am not on that flight...

Wings,
I thought you were mix fleeting on the Boeing now? Those landings not hard enough?

The don.

Wings...totally agree with you but if they are SW Gold/Plat they're entitled to 63kgs.

Lets all be fair...this is just another way of someone justifying the salary they are paid and influencing the position they're in :*

Michael, even more reason not to bring pointless cr@p onboard... example. 5 suits in a "garment bag" that was more a suitcase and would've been at least 10kg. In addition to the other 3 pieces, for one guy. I get carrying on a suit if going direct to a meeting, but 5??

Don, I didn't mean one of yours... :E I meant Asiana style... to be fair to the B fleet, the 380 guys seem to be banging it on a lot more lately... then again we have been getting upgrades from the triple, haven't we? ;) alright alright, hat, coat....


seriously though, if they started enforcing the carry on rules at checkin and again at security, a fair few delays would be avoided.

Who cares??? After they stole the profit share from us (again), I don´t know anyone who still gives a :mad: about OTP, fuel saving or anything else. I treat them like they treat me, end of story.

White - the new joiners who are bright eye'd and bushy tailed! New joiners still treat pax like they're gods. We all know - most of the ones who think they are should be :mad:

Wings - I totally agree with you. Extreme amounts of resentment at the moment. Knowing a senior manager personally he is well aware but as he puts it his hands are tied.

Having read the guidlines - its all a load of :mad::mad:

LR3, apparently our leaders have just realized that our on time performance isn't *cough* very good, especially during the morning rush. Clearly this can't have anything to do with airspace and airport problems so it must be down to the employees not doing their jobs properly. Hence the moral boosting "First Wave" project. You just know somebody got a najam for that idea.

Does anyone really give a rats ass anyway?

"Casual disinterest". That's very good.

'casual disinterest' should be elevated to the dictionary (!!) and 'are we attacking someone.....' priceless! I guess that ye reap what ye sow comes to mind.....absolutely no motivation or leadership from the top, guess its beginning to show.

I will take their aircraft from A to B as safely as possible. Nothing more, nothing less...

First Wave
 

Behold in the Sand Pit. First Wave is a well known Ryanair concept:ouch:

I Guess the happy days are gone and only competition counts. So buckle up and
enjoy the ride. Grass is always greener on the other side:cool:

My vote to contacted's post, for post of the week, "casual disinterest" utterly superb, accurate and completely factual :ok:

Let's hope that a hole in the ground doesn't happen due to the lack of interest shown by management et al...

I fear the sentiment expressed by Wilya may not be enough to prevent the appearance of said hole....

As said so many times before... things are fine until disaster happens... I hope I am not there when it happens.

Another time waster is the connecting of the bridge or stairs.

Best so far is 28 minutes from shut down.

Other day took a photo of the bridge driver in his car on his mobile.
Eight minutes later the door opens.
He came straight to the flight deck and started sucking up to us. Showed him the photo and he asked me to delete it, then started getting defensive.
I pointed out that l don't give a ****, but the next crew waiting in their bus just mite!

halas

They should let the 'Pacific Brand' gang run the First Wave - take a leaf out of their book on how to treat the crew & ground staff...

...be like a Swiss train station around here in no time.

f.

What about subload during the wave?

QED:

Motivated staff and caring leaders are both oxymorons in the ME.

The following is quoted this month from the CEO of the most profitable airline in history. Pretty obvious way to run things but you need leaders who have to ability to check their ego's at the door of which is almost nonexistent in the ME.

Copied from their inflight magazine:

Our People formula is pretty simple: We hire for attitude and train for skill. Fortunately, because of our Brand rankings, great pay and benefits, history of no layoffs or furloughs, and our world-famous Culture, a lot of great folks want to work at Southwest. This means our pool of potential Employees is chock-full of the best and brightest. In fact, last year we received 114,845 résumés and only hired 2,499 candidates. (A person has a better chance of getting into an Ivy League university than getting hired at Southwest.) We take great pride in hiring the right People and spend a lot of energy on doing so.


Once onboard, we don’t focus intensely on rules or policy applications, except those related to Safety. Instead, we give our Employees the Freedom to be themselves, to do the right thing, and to take care of our Customers. But we do have one rule that overrides all others, and that is The Golden Rule—treating others as you wish to be treated. We’ve found over our 42-year history that if we hire People with passionate Servant’s Hearts and empower them to do what’s right, they will consistently surprise, delight, and amaze our Customers.


By building a Company that is People-centric, we have built the most successful and profitable airline with the best Customer Service in the history of commercial aviation. Thanks for coming along for the ride!

Gary Kelly

Chairman, President, and CEO

Glofish,

I was motivated on hearing about the $800,000,000+ profit....being the largest Intl carrier in the world...on hearing we will be the largest cargo carrier in the world soon...on reaching 76 countries & 134 destinations ...on knowing that we would surely be rewarded for the loosest flight duty rules of any Major in the world by a long shot...on being the largest T7 & A380 operator in the world...

...and then ...

0.5%

Not even a token SRC or two that would have cost nothing.

To use SWAs term - people-centric?

Now that's funny.

Below is an excerpt from what Herb Kelleher (and now GK)has his management team doing on the busiest travel days of the year. I can honestly say if it happened here - I would treat all the Comms coming from above with a little more gravitas:

"At South West Airlines on busiest travel days of the year the executives work alongside baggage handlers, caterers and gate agents to ease their workload; this is a great strategy for boosting the morale of entire South West Airlines staff."

I guarantee you that the effectiveness of the "First Wave" will be more complete if the authors are serious and decide to get their hands dirty as an example to the rest of the staff.

Standing by.

f.
Ps At SWA there are no separate VIP elevators to keep the 'People managers' away from the 'People'

Fili - you couldn't have put it any better! Btw...clearly I'm so ill informed didn't know they existed in HQ? I thought the elevator was just an elevator. Clearly not :suspect:
I'm obviously not important enough to warrant that information :rolleyes:

Judging by the way some of the SWA do their PA's and in the cabin and their radio comms from the front to ATC is a breath of fresh air. Cant remember hearing a SWA who was pissy at ATC

Although I do not work for Emirates I surely feel your frustration as having spent the last 6 years working and flying in the M.E for a company and country with a complete lack of management skills. It is worth repeating what my reply was a couple of year back after one too many poorly written managements memos always entitled "TEAM"

I wrote to a colleague........



If I get another management memo with "team" written 12 times, I think I am going to scream.

Yes my friend we do live in a bottom line kind of world. It is a real balancing act to reduce costs and maintain profitability.

I have always been of the school that one hires the best and brightest and reward those employees for their hard work and dedication. The word "team" nowadays just seems to be an over rot catch phrase for inept management.

One needs to create a corporate culture of an inner sense of excellence, with a desire to serve. This of course is much easier said than done in todays what is in it for me work environment.

One of the most successful models for a company has been Southwest Airlines. Herb Kelleher has shown what can be done for an employee group with outstanding leadership skills. " NUTS! SouthWest Airlines Recipe for Business and Personal Success " should be mandatory reading for all those who wish to manage.

"If the employees come first, then they're happy, ... A motivated employee treats the customer well. The customer is happy so they keep coming back, which pleases the shareholders. It's not one of the enduring Green mysteries of all time, it is just the way it works"

Unfortunately this most common sense basic HR skill does remain a mystery to those self centered egocentric managers who are the first to raise there hands to lead.

Btw - stole this video from another thread :

http://www.pprune.org/terms-endearme...ml#post8008391 - Herb Speaking

Wow, good point Varmit. Not only that, your new name tag should reflect the same.

It's interesting that many pilots at Emirates seem to fancy themselves as managers. I say interesting because pilots, historically, tend to make pretty bad managers. It's also interesting because the same people that bore me to death for hours on end on the flight deck, banging on about how management are useless etc etc, go instantly berserk if management try to interfere in aviation, which apparently they are incapable of knowing anything about because they've never been pilots. The irony of this is usually lost on them.
Just an observation, but I think the subject of company management should be added to religion and politics as being best avoided in polite company.

Today's captaincy has a lot to do with "managing". That may be a reason why pilots dare criticising their managers. By this statement I am not implying that they automatically make better managers, just putting the joke back on Al. Obviously he does not think of himself being a modern " manager-captain".
I do admit though that EK's interpretation of a captain is only remotely what was initially intended by efficient flight ops.

Good initiative for OTD, the first wave.
 

This emphasis on the First Wave assisting is an effective step in achieving OTDs.
Lets hope the pax are informed that EK will no long wait if late at the gate.
They and Slots are the reason why A/C depart late in the morning.
Another fix would be increased flexibility with departure slots through Muscat. More airways through the MCT FIR may avoid the 7 min in trail departures out of DXB to the same FIR entry point.