Go Back  PPRuNe Forums > PPRuNe Worldwide > Middle East
Reload this Page >

EK April 2018 Roster I.T. Problems

Middle East Many expats still flying in Knoteetingham. Regional issues can be discussed here.

EK April 2018 Roster I.T. Problems

Old 17th Mar 2018, 05:24
  #1 (permalink)  
Thread Starter
 
Join Date: May 2006
Location: Houston
Age: 47
Posts: 139
EK April 2018 Roster I.T. Problems

I noticed that the EK April Roster which was E-mailed last night is still not available to view in the Portal today (17th March). More importantly, therefore the swap functionality is not yet active. Anybody know why?

Furthermore, I am in Top Bid and ALL of my "Requests" were ignored as were nearly all of my Preferences. Although I know it's common to moan about Roster quality, I find this very unusual that all of my inputs were ignored in Top Bid AND there is some other I.T. issues going on with this latest Roster release.

Anybody have any insights or speculation as to what might be going on with this?
aeropix is offline  
Old 17th Mar 2018, 05:34
  #2 (permalink)  
Registered User
 
Join Date: Sep 2017
Location: Earth
Posts: 10
My rosters are always great, get what I ask for. But this one(top bid) is almost the opposite of what I asked for. It’s like it dropped all my preferences/requests from the system. Non of the flights have the label showing it was a requested flight.

Very odd.
PPPPPP is offline  
Old 17th Mar 2018, 08:11
  #3 (permalink)  
 
Join Date: Sep 2002
Location: DXB & FL 410
Posts: 922
Aeropix.

Same as you. Absolutely nothing. Many people also saying the same.
Craggenmore is offline  
Old 17th Mar 2018, 09:05
  #4 (permalink)  
 
Join Date: Feb 2002
Location: Dubai
Age: 35
Posts: 110
Top bid 777 LS and got my first request and my preferences so yes there must be a glitch!
nosewheelfirst is offline  
Old 17th Mar 2018, 09:06
  #5 (permalink)  
 
Join Date: Oct 2016
Location: FL370
Posts: 132
Happens every month to me
sealear is offline  
Old 17th Mar 2018, 09:06
  #6 (permalink)  
 
Join Date: Jan 2018
Location: SZR
Posts: 56
Top bid and not a single request or preference.
seven3seven is offline  
Old 17th Mar 2018, 09:37
  #7 (permalink)  
 
Join Date: Aug 2006
Location: DESDI or BUBIN
Posts: 379
Top bid 380 and nada.
Eau de Boeing is offline  
Old 17th Mar 2018, 09:50
  #8 (permalink)  
 
Join Date: Sep 2007
Location: europe
Posts: 110
Top Bid 777 LS

Got one request (days off) the rest nothing.

To maximum my chances bid for all of Europe, all of USA all of SA.

I got ME turns, India, DAC, CMB layovers.
Enos is offline  
Old 17th Mar 2018, 09:50
  #9 (permalink)  
 
Join Date: Sep 2011
Location: earth
Posts: 1,043
Lowest bid group and best roster in months ... no kidding!

It would even be funny if it wasn't such a catastrophe.
glofish is offline  
Old 17th Mar 2018, 10:01
  #10 (permalink)  
 
Join Date: Jun 2006
Location: UK
Posts: 645
Of course there is also the elephant in the room, I’m certain I’ve heard plenty saying that by April there won’t be enough bodies to crew the roster. IT cockups notwithstanding, I’d suggest that this is the real reason for the lack of bid for rosters.
Hard to give many what they want when you have nearly 10% less what you need.
Monarch Man is offline  
Old 17th Mar 2018, 10:29
  #11 (permalink)  
 
Join Date: Sep 2011
Location: earth
Posts: 1,043
It does not however explain why on the first day of publication you have as many swap requests wanting US flights but going East, than requests wanting Aussie flights and offer US destinations!

It does not however explain why in top bid you don't get the desired flight, but the next month in lowest it is thrown at you and others in top wanting exactly that.

It does not however explain ...... (fill in the rest!)
glofish is offline  
Old 17th Mar 2018, 10:56
  #12 (permalink)  
 
Join Date: Jun 2006
Location: UK
Posts: 645
Like I said Glo, look at the bigger picture, 4000 does not fill a roster that requires 4400, so the only way to make it work is to plug the holes disregarding the majority of requests and preferences, then it’s merely a case of lucky or unlucky.
You know this place works, they truely don’t give two sh1ts about what and where you bid for, we own you habibi, you are here to work, you should be grateful you lazy selfish pilot.
I wonder how much shouting has been going on up on the 9th floor as to why all these ungrateful pilots keep leaving.
Monarch Man is offline  
Old 17th Mar 2018, 15:57
  #13 (permalink)  
 
Join Date: Mar 2007
Location: Sandpit
Posts: 426
I'm thinking there will be some head scratching the next few months as the seasonal peak of pilots leaving hits the books. Resign now, 3 months you are gone, nice summer leave and then start a new job in the Autumn.
felixthecat is offline  
Old 21st Mar 2018, 20:28
  #14 (permalink)  
Thread Starter
 
Join Date: May 2006
Location: Houston
Age: 47
Posts: 139
Lo and Behold, an actual gitch

Just to update, there was an actual glitch in the bid production in April whereby some pilots Requests and Preferences were erased inadvertently, (not just mine!) and this has been acknowledged by Rostering.

If you feel that your Requests and Preferences were not honored in Top Bid, I recommend sending a note to Pilot Bid Help to have a look at it. They responded super fast, and were really helpful.

The more people report the problem the better chance it will be resolved at least for the next group, or your next top bid.
aeropix is offline  
Old 15th Apr 2018, 16:21
  #15 (permalink)  
 
Join Date: Jun 2001
Location: Knoteatingham
Posts: 829
Originally Posted by aeropix View Post
Just to update, there was an actual glitch in the bid production in April whereby some pilots Requests and Preferences were erased inadvertently, (not just mine!) and this has been acknowledged by Rostering.

If you feel that your Requests and Preferences were not honored in Top Bid, I recommend sending a note to Pilot Bid Help to have a look at it. They responded super fast, and were really helpful.

The more people report the problem the better chance it will be resolved at least for the next group, or your next top bid.
I wonder what the excuse for the May rosters will be.
BANANASBANANAS is offline  
Old 16th Apr 2018, 18:29
  #16 (permalink)  
Thread Starter
 
Join Date: May 2006
Location: Houston
Age: 47
Posts: 139
21:30 and no May rosters

They must be burning the midnight oil, making sure we all get our top-bid preferences this time...
aeropix is offline  
Old 16th Apr 2018, 19:23
  #17 (permalink)  
 
Join Date: Jul 2007
Location: LHR
Posts: 325
Is it true the Cabin Crew have received an email saying that the “glitch” is back and there will be no rosters until the 19th/20th?
Cloud Bunny is offline  
Old 17th Apr 2018, 14:33
  #18 (permalink)  
Thread Starter
 
Join Date: May 2006
Location: Houston
Age: 47
Posts: 139
Should be out on the 18th

While Flight Deck crew at least did not receive any mail, according to the Crew Pulse "newsfeed" the rosters will be out "by Wed. 18 April". Although this normally means no later than 23:59 on the 17th (ie "by" the 18th) I'm not holding my breath for tonight.

Meanwhile we can all rest easy in the knowledge, according to the newsfeed "this is within agreed timelines". Phew, Glad to know that, except nobody can be bothered to reveal what exactly the "agreed timelines" actually are, or where they are written down.
aeropix is offline  
Old 17th Apr 2018, 14:51
  #19 (permalink)  
 
Join Date: Jan 2003
Location: Eternal Beach
Posts: 1,028
Newsfeed items don't even open for me.

halas
halas is offline  

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Thread Tools
Search this Thread

Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service - Do Not Sell My Personal Information

Copyright © 2018 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.