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QR rules & regulation

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QR rules & regulation

Old 14th Feb 2009, 00:56
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QR rules & regulation

Am new in airline and just jojn A330 fleet .
3 days a go i had a flight and cabin crew told me she was called into QR tower office and told that she is reported by C/S that she served cockpit crew a orange juce and its a violation of QR procedures and if she do it again she will be terminated and she was hande oer a warnning letter .
Can i know is that true ? If its true i have to resign ASAP
The place from where i come from is different she could put them on court an win easy for that kinda sh...
If i remember she mention some guy Elias so plz friends have it in youre mind when you fly with him or deal with him . what come around goes around .
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Old 14th Feb 2009, 01:16
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you have a private message check it
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Old 14th Feb 2009, 05:05
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New pilot330:

We have people with a VERY VERY low level of maturity here.
The next step will probably be the promotion of the C/S to CSD ASAP for "good service" to the company.This is part of Qatar Airways CRM....
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Old 14th Feb 2009, 05:32
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Cabin Crew often get memos with regards to service and conduct towards flight deck and related issues. we never see them, unless you ask them kindly to have a look.
but .. yes it is true.
you can also read your Part A, as it make mention of this type of thing as well with regards to service allowed in the flight deck.

so, I guess it's goodbye New 330.. no choice but to resign as you said, because it's all true.

not to support the ridiculous regulation of this place, but you mentioned a persons name in your post, I know him and is quite a good guy. upper management, but not one of the village idiots.. not yet anyway.


Poisoned by Compromise
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Old 14th Feb 2009, 07:27
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The regulation is one thing..., lets assume orange juice not allowed for cockpit... ok fine, i can live with it, so in the case mentioned the C/s could have simply told (IF she was honest and behave like an adult...!!) the f1 "you known this is not allowed,you shoud not do it". Point, end of the story.
BUT going into the office and REPORT your colleague for that, this is something AMAZING,and just reflecting the Kindergarden & hypocrite mentality of some people here.
Indeed i'm afraid in that case NEWPILOT A330 that you will have to resign ASAP..
Ma'al salama.
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Old 14th Feb 2009, 09:40
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correct loc22550.
unfortunately Reporting to the office has become mandatory and a culture in this place.

example. F1 gives orange juice to the flight deck ( goes against regulation in Part A section 14 page 8 ) the CSD advises her it is not allowed and should not do it again.. full stop end of story right.. not so fast, there is more than one set of childish eyes looking at this.. the other crew member working the flight see this and then reports it to the office ( none of her/his business) and when the CSD is questioned on why this was not reported, she then gets demoted for with holding this from the office. and the person who reported this case gets brought up a notch and one step closer to promotion.. so you see, even if the crew know each other they must watch their backs or someone will be responsible for their demotion or termination due to something ridiculous as orange juice.

I know what some of you readers are thinking, those of you who do not know the culture within.. but this IS the way it is here.
there has even been cases were the CSD reports the flight deck for something out of the ordinary and the flight deck crew member gets a suspension or termination, thats how bad it has become..
something we all live with here unfortunately .

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Old 14th Feb 2009, 10:00
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I have to ask,
why exactly is orange juice not allowed on the flight deck?
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Old 14th Feb 2009, 13:04
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There are a bunch of sick people around here
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Old 14th Feb 2009, 13:05
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I also have to ask. What's the big deal about OJ. (No, not that one in LA but the one in Doha)
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Old 14th Feb 2009, 13:41
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Capt Krunch

If its a same P/O and i guess there is only one with that name i think you are wrong that he is a "nice guy" . If you want the true aske Australian Capt on A330 who was reported by same P/O for taking rest in empty first class instead in buisness class almost full during KIX flight . That P/O reported Capt and Capt was dedacted 20k rials for using a FC seat .
Or if you still think he is a nice guy aske a Croat Capt on A320 what he did to him and there is more and more . He will smile and when you turn wooops it hurts .

New pilot A330 dont trust anyone in QR its all joke and reporting is consider as loyal in this sick enviroment .
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Old 14th Feb 2009, 13:50
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Incredable

I just cant belive what you guys talking about .
And you Capt Krunch know even a page in part A this is also wierd i take part A only as reference not as granted i would like to use brain instead .
I was told when i jojn that Qatar is the most rich place in the world and standards are so high but now i cant have dates and orang juce and someone told me a capuchino as well .
And some crazy person will stop my upgrade if i dont button my jacket thats what i was told by one crew .

NO NO am gone to Etihad . And i will not resign . SOP this days in gulf :leave car on airport parking and travel .
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Old 14th Feb 2009, 19:38
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Ronaldo 330
I believe the CSD of that KIX flight was the South African, as he does have a reputation ( a bad one) within this airline.. time is not on his side.

as far as the PO is concerned, I won't defend anyone because some of what you say might be true, I don't know what everyone around here does, But I've known him since he started and always seemed to be OK. at least with me and the crew i was flying with at those times.

picollo
why exactly is orange juice not allowed on the flight deck?
because it is for passengers to consume, NOT flight deck.. keep in mind this only applies to the fresh squeeze stuff we carry on high profile First Class service routes and does not apply to the normal OJ in a box.
also the dates, Cappuccino, espresso, Laban, etc.etc... the philosophy is, we are given crew meals and the pax pay for the special ( 5 star ) treatment so they get it and not us... thats the QA way.

in all fairness, we did have some very stupid guys on the flight deck that helped to establish these stupid rules. Example.. the restriction on the OJ and Cappuccino was due to the flight deck insisting to have these things and to such excess that there was no longer any available for the passenger sector on a multi sector flight... once this news reached the little man at the top. the hammer fell on everything.
In QA if one person makes a blunder, then the entire Pilot group will pay in one way or another.

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Old 14th Feb 2009, 19:59
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Kix -doh

There was several reports about cockpit crew taking rest in FC so this one is not isolated case and for sure i know 1 of them and maybe 1st was with that P/O. He is famues for acting nice to crew but after REPORT.

Whats a big deal of using an empty first class seat ? I tell you nothing its just a hate against pilots there is no normal reason to restrict using a empty seat in FC . We been doing it for 2 y till cabin crew didnt even know why we rest and where and how then Mr P/O explain them .

So who is crazy one who drinka OJ or one who restrict it ? lol lol
Its just a big joke i dont care i dont aske for it i just go and take it my self . Anyone has anythuing to say i brief dont tell me what am alowed what am not ( thats what some CSD do ) i take what i need and if you are not happy you can writte to anybody you want .
.Only an retarded idiot can report a fellow crew member for this silly things .
I was not reported till now for that lets se a future ( 4 y in airline )
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Old 14th Feb 2009, 20:29
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If "high quality" OJ is off limits for pilots, do they then only consume Economy Class food during the flight? What type of food do they normally eat for meals on longer flights? Good quality? Peanuts?

Is this "OJ" off limits treatment common among other Gulf airlines like EK, Gulf Air and Etihad? The OJ itself is not important but the high-school level of jealousy and suspicion is a bit disturbing... I realise it is probably a cultural issue but it would not help one relax on the flightdeck knowing every move could be monitored and reported. With no pilot union I guess you should not expect protection. Just do your job and go home.
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Old 14th Feb 2009, 20:30
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Dont make too much out of it guys...


1) On the " performance service" flights (mostly europe and long haul) there is 1 bottle of fresh OJ on board, labelled flight deck crew! Just tell the R1 you ara aware about that...

2) Treat people the way you want to be treated and you ll get whatever you want in general. Just show some respect for their job, wait till service is finished and you will be fine!

3) KIX flights...well...what is there to say? Cabin crew dept created a hype over this which has made it impossible! I was reported long time ago (start of KIX ops) for taking rest in first class and allowing the cabin crew to do the same! F was emty so whats the big deal? Still we got reported by own crew!!!Did not have to pay the ticket though

4) rotten apples are to be found everywhere. Usually I can tell the moment I meet the crew. On those flights just watch out! All the others I am having a ball!



Iver, there is a general rule which says crew has no rights to ask for passenger ammeneties such as OJ, dates, caviar etc....This is normal I think, as these people are the ones paying for that stuff. Just be reasonable and you will get all of this once the service is finished and there is plenty left!

As pointed out before, these rules where started after some of our more retarded colleagues claimed everything for themselves, leaving the paying pax with juice out of the box!

COMMON SENSE!
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Old 14th Feb 2009, 22:26
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OMG...come to kuwait airways

i cant believe it actually.this is so mean.u have to come and see how the deck crew in kuwait airways r treated.like royalties.they can eat and drink anything they ask for.they have tier own trolley full of fresh juise selections,salmon,sweets,deserts and it is not enough they always eat from F/Class pax food.not only this..the deck crew in Kuwait airways drinks only EVIAN water.its supplied on board only for them and no one is allowed to touch it.when they enter the plane the crew has actually to prostray themselves in the captains feet and greet them.not only this but when R1 is doing the service for 24pax in First class and is extremely busy in the same time the GODS CAPTAINS start calling from the cockpit to ask for the food they want 2 eat IMMEDIATELY.not only this but on any immigration counter the captains have to go first no matter if the crew came there before them.not only this but the crew have to carry the bags for them to the overhaed bin.and i will not continue coz u wull get disgusted
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Old 15th Feb 2009, 06:50
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Misstabula..even in Q.R we have EVIAN water for flightdeck..
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Old 15th Feb 2009, 07:58
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Misstabula…… in any other airline the pilots are well respected and appreciated, it was only in QR where I saw this attitude.
You touched a nerve when you said

"on any immigration counter the captains have to go first no matter if the crew came there before them"

But here...they race the captain to the x-ray machine and immigration counter in any airport, they actually sometime push you aside, if you say something they answer : sorry, we are tired we need to go home !!! try to report them...nothing happens, but if vice versa....ouch… you will suffer

Last edited by AirbusMaster; 15th Feb 2009 at 10:12.
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Old 15th Feb 2009, 08:19
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Let me tell you about a captain who travelled on a cockpit jump seat for his home country on a 320 full of pax.

Lunch time, the jump seat captain excused himself to eat in the back….the F1told him there was a last minute no show in the economy class, he said ok..will take that seat to eat but it was in the tail of the plane, so she offered him to eat in the first class seat (no pax in that last row of first class) he said OK it will take me 10 minutes only.

Who came while he is eating??? The CS.. she started shouting at him : "who gave you permission to sit here? Did you ask or did she offer this place for you?" he told her not to shout and not to interrogate him, when done eating I will be back in the cockpit, he said.

To make a long story short… she wrote a report and asked F1 (who suggested the whole thing) to write also a report against the captain saying he insisted to sit there against everybody's will !!!

Result: captain is punished by paying QR 3000 off his salary for the difference between economy and first class ticket (for the 10 minutes he spent on that seat)!! CS was a Chinese named Chen Dan or close it.
The word is she will be promoted to CSD very soon (unless she is reported by another crew)!! and that's how it goes....
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Old 15th Feb 2009, 11:43
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No (premium, fresh squeezed) OJ in the flight deck

And there was me hoping it was to stop you spilling it on the centre console!
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