Non Punitive reporting in EK. Does it exist?
Join Date: Jun 2001
Location: OZ
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Harry you are quite correct..you get 60 ASR summaries telling you there were 60 switch pigs...and that's it. Bugger all really. A well known diversion some months back by a 345, miles from anywhere, the diversion took over two hours I'm guessing. The ASR summary was about 3 lines worth. What have you learn't from that? I'll tell you...you know the problem and that they diverted. Bugger all really. But I will admit, its better than nothing at all eh!
Join Date: Dec 2004
Location: 25N5530E
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Harry, I agree with you regarding following SOP's. However, when the QAR system was introduced, much ado was made about keeping the measured parameters secret. This led to ASR's being submitted for 1kt excursions in maximum taxi speeds, and any other amount of rubbish, the likes of which we are still seeing today. Your comment that behaviour breeds behaviour is very true in this regard. If people feel they must cover their backside constantly, which is a comment that is heard often, then more than likely there is a reason for this - perhaps it could be that individuals don't trust the reactions of some of our managers? I have worked for an airline which implemented a QAR programme long ago, where we were all aware of the parameters. And people still flew to the SOPs, not the QAR parameters. And there were nowhere near the number of rubbish ASRs that EK gets. It might have something to do with trust, and your comment that behaviour breeds behaviour.
