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Fragrant Harbour A forum for the large number of pilots (expats and locals) based with the various airlines in Hong Kong. Air Traffic Controllers are also warmly welcomed into the forum.

IT meltdown

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Old 21st Mar 2019, 10:33
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IT meltdown

The IT department launched a "patch" ( another bandaid plaster ) on the crumbling CX IT systems the other day. As a result flight crew are locked out of many sites including the brand new MyLetter from GBS, IT reporting site, API to name but a few. No one accepting responsibility but another wheel falling off the bus.
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Old 22nd Mar 2019, 14:55
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Originally Posted by unitedabx
One of my last rostered duties 4 days before my retirement was to attend a "diversity awareness day" run by a Welsh women, living in Japan and making a mint by regurgitating out dated diversity theories?
So have you retired or not?
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Old 22nd Mar 2019, 16:53
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You only have to look at the "Loads" section of staff travel to see that the IT section is run by those that could not get a job with the jockey club. (Apparently the organisation with the largest IT section in HK, my info may be dated...)

Who uses non HTML pages with distributed computing in this day and age? It may be a moderate solution providing information in HK with 150-200 mbps speeds but in the normal world of 5mbps it is woeful.

When my then partner as a Senior Systems Analyst at a big software company saw it, she said she would have been fired if that was all she could write.

I was offered a diversity day but I told them it was only for Chicks and non Anglo Saxons ;-) The boss did not see my irony.
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Old 23rd Mar 2019, 16:01
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Originally Posted by Herbert Phillips
So have you retired or not?
I have but my son-in-law hasn't.
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Old 24th Mar 2019, 03:58
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Kinda like the initial “base openings” the other day? Completely ill-thought out and executed.
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Old 24th Mar 2019, 04:21
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Originally Posted by unitedabx
I have but my son-in-law hasn't.
I see.

I rather hope that when I retire I can move on with my life and not feel compelled, as you seem to be, to visit PPRuNe on an almost daily basis to excoriate an employer with whom you clearly had issues but nonetheless chose to remain until the bitter end - bitter being the operative word. Sad really.
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Old 24th Mar 2019, 04:35
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Originally Posted by anxiao
You only have to look at the "Loads" section of staff travel to see that the IT section is run by those that could not get a job with the jockey club. (Apparently the organisation with the largest IT section in HK, my info may be dated...)

Who uses non HTML pages with distributed computing in this day and age? It may be a moderate solution providing information in HK with 150-200 mbps speeds but in the normal world of 5mbps it is woeful.

When my then partner as a Senior Systems Analyst at a big software company saw it, she said she would have been fired if that was all she could write.

I was offered a diversity day but I told them it was only for Chicks and non Anglo Saxons ;-) The boss did not see my irony.
My brother-in-law is a director in a leading US IT firm based in Atlanta. Two years ago they were invited to Hong Kong by CX to submit a propsal to update the CX systems. The bid came in at just under HKD1 billion with the recommendation that the entire system be scrapped, that the Atlanata company temporarily take over the data systems for two years while a completly new suite was installed. Bid rejected as too expensive of course. Since then the company has gone on to update LH and AF/KLM and is this year bidding for AA.
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Old 24th Mar 2019, 12:19
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Originally Posted by Herbert Phillips
With respect, there is no way of you knowing whether or not I am/was one of the 'areseholes' (sic) who climbed 'there' (sic) way up the greasy pole and 'runined' (sic) the airline, just as I have no way of knowing you don't use a spell checker.

The sadness to which I refer is not with respect to what has happened to the airline but for you as an individual. While employed you were unable to influence the direction of the airline and it's unlikely that you'll be able to do anything in retirement. Like you, I rue the changes that have taken place over the past 20+ years but they happened and I doubt very much that the airline will return to the halcyon days. My point is that life is too short to live with the bitterness of events that happened in the past, especially ones over which you had little control. Perhaps it's time to move on and enjoy your well-earned retirement without having to revisit the apparent focus of your resentment?
You point is well taken but with a daughter and son-in-law in the company I have a vested interest. Don't worry, I have a life outside CX and HKG but I like to keep stirring the pot. Allow me this pleasure.
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Old 24th Mar 2019, 14:09
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Like yourself, I have a quick look in the vain hope of reading something positive for the work force.
Unfortunately, that hasn't happened since I left 10 years ago.

I have heard it said that the majority of posts are so depressing that the name of the forum should be changed from "Fragrant Harbour" to "Far Eastenders".

Best of luck to you all.
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Old 24th Mar 2019, 18:25
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...
changed from "Fragrant Harbour" to "Far Eastenders".
Wonderful, made my day Framp. Thank you. ...... That charming chronicle of sophisticated social intercourse - Beast Enders.

.....
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