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YYZ Cabin Crew Base

Fragrant Harbour A forum for the large number of pilots (expats and locals) based with the various airlines in Hong Kong. Air Traffic Controllers are also warmly welcomed into the forum.

YYZ Cabin Crew Base

Old 11th Feb 2019, 14:34
  #1 (permalink)  
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Join Date: Nov 1998
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YYZ Cabin Crew Base

Cx creating another disaster and ruining peoples lives. Now closing the YYZ Cabin crew base, YVR ground staff and rumours of others. Cheap loyal staff being dispensed out in the streets. No loyalty at this company whatsoever.
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Old 11th Feb 2019, 16:44
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Join Date: Dec 2012
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You sound surprised!
CX is interested in one thing only and that is making money for the management!
Such a sad state for all those that gave years of dedicated service, lets hope they find employment quickly elsewhere.
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Old 11th Feb 2019, 17:10
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Originally Posted by CXKA View Post
You sound surprised!
CX is interested in one thing only and that is making money for the management!
Such a sad state for all those that gave years of dedicated service, lets hope they find employment quickly elsewhere.
These moves only save money over the short term. Long term, they cost the Company money. They know this, but they just don’t care. They are in slash and burn mode to pad THEIR bonuses. They don’t care if the rain forest never grows back because they’ll be long gone drinking burgundies at their overpriced chateaus in France. They’ll pretend to have saved the Company when in fact they actually destroyed it. Need evidence, look at the fuel hedging fiasco. Lies, lies, and more lies. Sweep the truth under the rug! No one in power holds them accountable because they are all playing the same game. Destroy the middle class to make themselves richer.
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Old 11th Feb 2019, 17:31
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Sadly, short of a destructive strike, there is very little we can do that will change the past 20 years of attack against the staff, which will undoubtedly continue well into the future (the present setback in their plans will only prove a temporary reprieve). Ultimately, the only real power you have is to either band together and shut down the operation, or more realistically, resign and take your skills, dedication and loyalty somewhere that will prove more appreciative of those character traits (those companies do exist, look at Southwest in the US). There is no future here as an expat airline pilot. The body is just twitching, but it is dead. Sadly, many will still waste precious years hoping it will get better, but in fact it only ever gets worse (look at the recent negative changes to the 777 rosters). There is an institutionalized mindset that emphasis's power at any cost, even if it eventually collapses the airline. They would prefer that outcome, so as to not set an example to their other Swire workforces that employee resistance would be effective.

Accept that CX was a bad career choice, and make firm plans to salvage the rest of your career potential elsewhere. There is only misery ahead for CX pilots. The likes of RH and his bloodyminded Swire brothers will ensure that. To them it is short term power and bonuses, as they will move on to their next Swire posting. The long term fate of CX really doesn't concern them, and certainly your particular concerns and needs don't. Get out while the industry is providing other options. All too soon those doors will close.
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Old 11th Feb 2019, 18:32
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Join Date: Aug 2015
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Absolutely shocking , yet sadly I am not in the least surprised . Cathay are dumping the Toronto based cabin crew members who in some cases have given more than 25 years of loyal service to the company without so much as an apology
Mr E.H is popping over to YYZ to answer a few questions for affected staff . As if that will make it better .
much the same if you were bleeding out from a severed carotid artery and the man offered you a band aid to make things better .
people have homes with mortgages , car payments , and other commitments that they undertook because they had a job . It’s not as if the company is going under or not making a profit . This is purely driven by greed
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Old 11th Feb 2019, 18:57
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Join Date: Jun 2014
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Excuse me for my ignorance but I guess this means that all Cabin Crew who were based in YYZ must relocate to HKG if they want to keep their jobs? I guess that would mean that all the people who serve me at YYZ in the future will all be from HK and not CDN? Not sure if this made any difference but CX has been extensively using a self serve kiosk at Pearson for check in.
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Old 12th Feb 2019, 05:15
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Originally Posted by Foxdeux View Post
Excuse me for my ignorance but I guess this means that all Cabin Crew who were based in YYZ must relocate to HKG if they want to keep their jobs? I guess that would mean that all the people who serve me at YYZ in the future will all be from HK and not CDN? Not sure if this made any difference but CX has been extensively using a self serve kiosk at Pearson for check in.
i wouldn’t think so - unless they have HK ID - probably just straight redundancy.



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Old 12th Feb 2019, 07:02
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Join Date: Dec 2018
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Another stroke of a pen and countless families lives affected.

How does this leave coverage in North America? Based crew (cabin and flight deck) are a vital part of reserve plan, yes? Crew to cover to sick down-route etc.
As usual, shortsighted.
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Old 12th Feb 2019, 08:53
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Join Date: Jul 2018
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Originally Posted by HoldenCaufield View Post
Another stroke of a pen and countless families lives affected.

How does this leave coverage in North America? Based crew (cabin and flight deck) are a vital part of reserve plan, yes? Crew to cover to sick down-route etc.
As usual, shortsighted.
AMS, CDG, MAN and now YYZ. Bases closed at will. No discussions, no rationale. Where next ?
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Old 12th Feb 2019, 16:05
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Originally Posted by unitedabx View Post
AMS, CDG, MAN and now YYZ. Bases closed at will. No discussions, no rationale. Where next ?
SFO and FRA, just a matter of time...
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Old 12th Feb 2019, 16:08
  #11 (permalink)  
 
Join Date: Aug 2008
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Originally Posted by Apple Tree Yard View Post
Sadly, short of a destructive strike, there is very little we can do that will change the past 20 years of attack against the staff, which will undoubtedly continue well into the future (the present setback in their plans will only prove a temporary reprieve). Ultimately, the only real power you have is to either band together and shut down the operation, or more realistically, resign and take your skills, dedication and loyalty somewhere that will prove more appreciative of those character traits (those companies do exist, look at Southwest in the US). There is no future here as an expat airline pilot. The body is just twitching, but it is dead. Sadly, many will still waste precious years hoping it will get better, but in fact it only ever gets worse (look at the recent negative changes to the 777 rosters). There is an institutionalized mindset that emphasis's power at any cost, even if it eventually collapses the airline. They would prefer that outcome, so as to not set an example to their other Swire workforces that employee resistance would be effective.

Accept that CX was a bad career choice, and make firm plans to salvage the rest of your career potential elsewhere. There is only misery ahead for CX pilots. The likes of RH and his bloodyminded Swire brothers will ensure that. To them it is short term power and bonuses, as they will move on to their next Swire posting. The long term fate of CX really doesn't concern them, and certainly your particular concerns and needs don't. Get out while the industry is providing other options. All too soon those doors will close.
Very true!!! All of it. I think the based unions need to all get “negotiating” so a coordinated strike action can be arranged with the HKAOA.
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Old 12th Feb 2019, 18:50
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Don’t need to , it if the pilots went out nothing would move . Airlines need pilots to move aircraft , something the pilot body seems to have lost track of . If you go out ,absolutely no aircraft with the exception of a few flights run by management would actually get off the ground . I would give it no more than 10days before you all would get a new contract followed very swiftly by a barbecued jellyfish
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Old 12th Feb 2019, 22:59
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Ten days....more like about 4 days after the HK Govt had read CX management the riot act regarding severely impacting the economic well-being of HK. Four days, and nearly every single contract item you've ever wanted would be on the table. Instead, we'll probably see another decade of misery. We deserve most of the blame for the situation we are in. When we finally "grow a pair", we'll get the results we desire. Not before. Four days....guaranteed.
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Old 12th Feb 2019, 23:51
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South China Morning Post Article
”No job cuts and no planned base closures..”. let’s see if they keep their word on this one.
Should be a perfect opportunity to show prospective employees either way

Last edited by BlunderBus; 13th Feb 2019 at 00:07.
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Old 12th Feb 2019, 23:55
  #15 (permalink)  
 
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I have been a regular on the HKG-YYZ flights for over a decade... I know most of the YYZ based crew and they have watched our kids grow up in that time. They recognize our family instantly when we get on the plane and have provided excellent service over the years. Very sad to hear this news and I wish all those wonderful people all the best of luck getting a new job.
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Old 13th Feb 2019, 01:07
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Most successful companies realise that their customer base is built upon the three foundations of “ People, Relationships and Trust”. This results in the repeat custom and “family” which generates the kind of response from “bigjames” above.
So, I am rather bemused by the direction that the management of this airline are taking the company. The apparent deliberate brand erosion is destroying the unique selling point of this airline, namely that is used to be a quality experience. Lowering standards of service, lowering standards of catering, no first class on all newly acquired aircraft, delays, dirty aircraft etc, etc,etc are all contributing to the customer looking to the competition. If this company has a direction it is leaving the customer and it’s own staff behind.
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Old 13th Feb 2019, 04:44
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Originally Posted by kenfoggo View Post
Most successful companies realise that their customer base is built upon the three foundations of “ People, Relationships and Trust”. This results in the repeat custom and “family” which generates the kind of response from “bigjames” above.
So, I am rather bemused by the direction that the management of this airline are taking the company. The apparent deliberate brand erosion is destroying the unique selling point of this airline, namely that is used to be a quality experience. Lowering standards of service, lowering standards of catering, no first class on all newly acquired aircraft, delays, dirty aircraft etc, etc,etc are all contributing to the customer looking to the competition. If this company has a direction it is leaving the customer and it’s own staff behind.
It all depends which customer base the company is aiming for. If it's the expat, they lost that trade years ago. If it's the very rich Chinese, they use their own jets. So who is left ?When you have that answer then look at the service we supply and see if it fits the demand. No point in providing toilet seats if the passengers we carry don't know how to use them ! Why stock nice food when cup noodles will suffice. Why have the worlds best pilots when a teenager with 500 hours will do. Just saying.
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Old 13th Feb 2019, 08:02
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Old 13th Feb 2019, 12:51
  #19 (permalink)  
 
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Bemused ??

Originally Posted by kenfoggo View Post
Most successful companies realise that their customer base is built upon the three foundations of “ People, Relationships and Trust”. This results in the repeat custom and “family” which generates the kind of response from “bigjames” above.
So, I am rather bemused by the direction that the management of this airline are taking the company. The apparent deliberate brand erosion is destroying the unique selling point of this airline, namely that is used to be a quality experience. Lowering standards of service, lowering standards of catering, no first class on all newly acquired aircraft, delays, dirty aircraft etc, etc,etc are all contributing to the customer looking to the competition. If this company has a direction it is leaving the customer and it’s own staff behind.

"direction that the management of this airline are taking" ??

Kenfogo; The direction is simple, easy to understand and has remained unchanged for decades:

"Leadership" at CX (Swire), at levels of GM and above, are remunerated by; 1. a monthly salary and 2. a cut (%) of the $'s they can cut off the annual budget that individual is responsible for.
Also free housing, company car and even a driver at certain levels.
With that being said, the impetus driving these "leaders" remuneration rewards would tend toward short term goals of 1 year rather than 5, 10 or 15 year plans aimed at the long term direction and viability of the company and the product they are trying to sell.
Add this to the narcissistic qualities of the management archetype they seem to seek and/or groom and you get your answer. Simple..

Whoever made these decisions is not looking 10 years down the road, he/she is looking at next April. Again, simple.
Sad, yes, complex, no.
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Old 14th Feb 2019, 00:27
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Join Date: Jul 1999
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Sooo a cabin crew in HK on 15K housing and flying 72 hours and the same basic pay is a better deal than 120 crew in YYZ on NO housing flying 100 hours + a month???
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