CX Customer Feedback
Thread Starter
CH3CH2OH
Joined: Jul 2000
Posts: 526
Likes: 1
From: The Pub
CX Customer Feedback
On friday I was talking to a high net worth resident of Hong Kong who due to the global nature of his business is a very frequent premium traveller.
We got to discussing long haul premium cabins, his thoughts on the current state of play is that CX has dropped a lot in quality recently, BA is awful and to Europe the new AF cabin and service is hard to beat.
From reading this forum over time I'm sure this will be of little surprise to many here.
We got to discussing long haul premium cabins, his thoughts on the current state of play is that CX has dropped a lot in quality recently, BA is awful and to Europe the new AF cabin and service is hard to beat.
From reading this forum over time I'm sure this will be of little surprise to many here.
Joined: Nov 2015
Posts: 748
Likes: 0
From: HK-CRoC
Feedback ?
A week ago in SCMP there was an article on a "Best Inflight Food" survey. CX was not even mentioned, as runner-up or otherwise.
Perhaps as a precursor to be in the survey you must (in Business Class) actually serve salt and pepper with a meal.
Perhaps as a precursor to be in the survey you must (in Business Class) actually serve salt and pepper with a meal.
