Go Back  PPRuNe Forums > PPRuNe Worldwide > Fragrant Harbour
Reload this Page >

2 ex-HKG flight delayed due no crew?

Fragrant Harbour A forum for the large number of pilots (expats and locals) based with the various airlines in Hong Kong. Air Traffic Controllers are also warmly welcomed into the forum.

2 ex-HKG flight delayed due no crew?

Old 19th Aug 2015, 05:58
  #21 (permalink)  
 
Join Date: Aug 2014
Location: Hong Kong
Age: 54
Posts: 45
Again all our efforts being undermined by sanctimonious G day workers . Imagine the press coverage if 4 flights had not gone due to crew shortages instead of just 2
Forget trying to educate these people it clearly isn't working ,
So my attitude is if you want to undermine all our efforts fine, but know that there will be consequences ,we need to name and shame . If they are FO's then no sectors to be given unless absolutely necessary and never a jump seat for any rank period .
If that doesn't work I have a few more extreme ideas .
But let's start with name and shame so flights and rank pse on the 2 GD workers so I can add to my list
Blowback is offline  
Old 19th Aug 2015, 06:53
  #22 (permalink)  
okm
 
Join Date: Aug 1999
Posts: 24
So's your English!
okm is offline  
Old 19th Aug 2015, 14:40
  #23 (permalink)  
 
Join Date: Apr 2002
Location: hong kong
Posts: 397
Latest I have heard
Locally born and bred LEPs doing hordes of gdays and laughing about it
Please do the right thing and report to the AOA so if ( probabaly never) they have any sense they will be on the banned from joining list
Hahahaha in my wildest dreams
The AOA would bever do such would they
goathead is offline  
Old 21st Aug 2015, 15:41
  #24 (permalink)  
 
Join Date: Mar 2015
Location: Hong Kong
Posts: 80
CX251? 21-08-2015

Waiting at gate 32 for my full CX251 (HKG-LHR) flight to board. They have told us to sit down as the crew hasn't shown up yet. It's 23:40 and Flightaware is still showing a 23:55 departure time.

Is this CC at work?

Wow.. Original post 23:40, crew shows up at 23:44--whew. By the way, 3 person crew, 1 old dude, 1 middle aged dude, and one slightly attractive female.

Hope it goes well for y'all. T&C's are going down in all industries--but the impact is really felt when you fight back.

Update: I didn't realise the captain was not with the first three. It's 00:00 now he just showed up looking very pensive. Salt & pepper hair, about 5'9", posture of a blogger. About 8 cabin crew showed up with him, every one including El Capitan had Starbucks with them.

Quite an operation going on tonight! Until this is resolved, I'll book Virgin for LHR flights going forward I think.

One other note, the gang working the counter kept looking out the window. It seemed their expectation was that the crew would show up by bus to the plane, not strolling in from Starbucks with pumpkin spice chai iced lattes...

Last edited by azhkman; 21st Aug 2015 at 16:06.
azhkman is offline  
Old 21st Aug 2015, 20:57
  #25 (permalink)  
 
Join Date: Jul 2014
Location: Hong Kong
Posts: 403
Nice work, azhkman!

BTW, they were SOY pumpkin spice chai iced lattes...

Hope you got there $afely.

OK4Wire is offline  
Old 22nd Aug 2015, 02:51
  #26 (permalink)  
 
Join Date: Jan 2000
Location: Stralia
Posts: 24
Not Cool ...

Regardless of CC, turning up at the gate to a delayed flight carrying any sort of drink prepared by a barista is not cool.
It's unprofessional and disrespectful to our paying passengers.
If you are walking through the terminal to your flight that has been delayed, at least attempt look like you care about the pax.
If you need to delay your arrival at the A/C to comply with CC recommendations, do so before immigration where nobody knows what flight you are operating.
Don Quixote is offline  
Old 22nd Aug 2015, 03:09
  #27 (permalink)  
 
Join Date: Apr 2007
Location: HK- A little bit of industrial China in every breath you take.
Posts: 515
What do you suggest, a six pack of red bull?
Lowkoon is offline  
Old 22nd Aug 2015, 03:15
  #28 (permalink)  
 
Join Date: Apr 2005
Location: Texas
Posts: 139
Most likely the aircraft wasn't there yet and was being towed. That's the only time I've ever even gone up to the terminal in HKG for a flight I was working. The agents were probably looking out the window for the airplane not the crew.
rjmore is offline  
Old 22nd Aug 2015, 03:35
  #29 (permalink)  
 
Join Date: Jan 2007
Location: In front of the PC
Posts: 298
Regardless of CC, turning up at the gate to a delayed flight carrying any sort of drink prepared by a barista is not cool.
It's unprofessional and disrespectful to our paying passengers.
If you are walking through the terminal to your flight that has been delayed, at least attempt look like you care about the pax.
If you need to delay your arrival at the A/C to comply with CC recommendations, do so before immigration where nobody knows what flight you are operating.
Well, if I am thirsty, I can buy a drink if I want.
Coffee / tea / food on the plane is crap and generally not edible.
If I am late, it's probably not because I am being unprofessional, it's probably because I WAS being professional in ensuring I stick to the rules, trying to show up properly rested etc.
The fact that I am late is most likely due to some non pilot operational muppet who can't do there jobs properly

Whats not cool is uniformed pilots having to find a bench to nap on in the terminal because that self same non pilot operation muppet is too tight to spring for a hotel room.
asianeagle is offline  
Old 22nd Aug 2015, 04:06
  #30 (permalink)  
 
Join Date: Jan 2000
Location: Stralia
Posts: 24
You're missing my point Eagle, showing up late is fine, just do it like you mean business when you do get to the gate.
Pax don't give a hoot about CC so trying to impress them by showing you are in CC is pointless.
CC is about complying with your contract. Deliberately causing further delay in full view of pax is not CC.
But that's just my opinion, yours is obviously different, keep doing what you do and see how it works out for you .
As someone else said, it could have been that the A/C was not yet on the bay.
Same thing applies, at least look like you mean business when you arrive at the gate to a DELAYED flight ...
Don Quixote is offline  
Old 22nd Aug 2015, 04:10
  #31 (permalink)  
 
Join Date: Aug 2007
Location: Europe
Posts: 94
Originally Posted by Don Quixote View Post
Regardless of CC, turning up at the gate to a delayed flight carrying any sort of drink prepared by a barista is not cool.
It's unprofessional and disrespectful to our paying passengers.
If you are walking through the terminal to your flight that has been delayed, at least attempt look like you care about the pax.
If you need to delay your arrival at the A/C to comply with CC recommendations, do so before immigration where nobody knows what flight you are operating.
Sorry, give me a few more hours to respond. Cant stop the laughter. Must breath! Haven't laughed so much over a post in a long time! Well done.
Just Do It is offline  
Old 22nd Aug 2015, 06:14
  #32 (permalink)  
 
Join Date: Mar 2015
Location: Hong Kong
Posts: 80
Landed safely only 15 minutes late

Good flight in the end! I took some amazing sunrise city photos during the landing at Heathrow.

Just one thought, because everything seemed so scattered at boarding time, and since pushback was 1:10 late but landing was only 0:15 late. Could the departure have been delayed by atc, to try to land at the correct time? Hence the crew had time to kill, but no one informed the gate staff. The gate people were behaving as if the flight was to pushback on time.

Or could they pull the crew from another flight since CX251 was full, and try to resolve the crew situation for a different flight? Hence the crew was in the terminal.

The gate announcement said only cockpit crew was late, but that was not true as at least 10 FAs came the same way.

All the best, I'm going to enjoy the holiday in London & Brussels.
azhkman is offline  
Old 22nd Aug 2015, 06:39
  #33 (permalink)  
 
Join Date: Jan 2007
Location: In front of the PC
Posts: 298
You're missing my point Eagle,
no, I think you have!!

Since when does showing up at the gate with a beverage crafted by a barista imply that I might be unprofessional or don't mean business.
Nor does it mean I have deliberately delayed the flight cos we are in CC.

All it means is I was thirsty since, its probably a weird start time, the room service was not available or the fact that I wasn't afforded descent accommodation for my 4-5 hour stop in the terminal.

We all are 'the business', we all mean business, thats why we tend to expect our 'leaders' to act the same, they don't.

Its got [email protected] all to do with the coffee!

Last edited by asianeagle; 22nd Aug 2015 at 09:23.
asianeagle is offline  
Old 22nd Aug 2015, 06:49
  #34 (permalink)  
 
Join Date: Aug 2003
Location: In Front of My PC
Posts: 186
Lets not forget the pristine potable water!
Bill Smith is offline  
Old 22nd Aug 2015, 07:09
  #35 (permalink)  
 
Join Date: Dec 1999
Location: Planet Earth
Posts: 673
The company allows us to have $90 worth of refreshments for a delayed flight, so effectively they are endorsing buying food and drink.
geh065 is offline  
Old 22nd Aug 2015, 07:36
  #36 (permalink)  
XFR8
Guest
 
Posts: n/a
I'm working on my "look like I mean business look" , but it's difficult to disguise the utterly buggered due to 5 roster changes "look"

Any tips Dan?

Bad day for CX yesterday. Keep it up boys and girls, the price of good will is becoming all too apparent.
 
Old 22nd Aug 2015, 08:03
  #37 (permalink)  
 
Join Date: Dec 2012
Location: Here
Posts: 459
Just put your phone to your ear, look angry and keep shaking your head.
crwkunt roll is offline  
Old 22nd Aug 2015, 09:42
  #38 (permalink)  
 
Join Date: Nov 2007
Location: nfa
Posts: 123
Latest nugget.

CX does a gate return after passengers spot a RAT on board the aircraft. Requires an aircraft change,, full re-catering and passenger comp. Please tell me the crew did not use discretion to get this one done.

Last edited by bm330; 22nd Aug 2015 at 09:43. Reason: sp
bm330 is offline  
Old 22nd Aug 2015, 09:48
  #39 (permalink)  
 
Join Date: Dec 2005
Location: Hong Kong
Posts: 367
Well as long as the rat had its rabies shot and frequent flyer miles card it should be good to go

On the other hand if the RAT was a G day worker then it was right and proper that it be offloaded
oriental flyer is offline  
Old 22nd Aug 2015, 09:55
  #40 (permalink)  
 
Join Date: Dec 2005
Location: Hong Kong
Posts: 367
If the Capt was called out to operate the flight at the last minute , in order to save time one would assume that he went directly to the aircraft from the AEL

Stopping for a coffee would take no more than 5 mins and presumably give him a much needed caffine boost for the flight , after being on reserve for a number of hours with no chance of achieving pre flight rest, because he was unaware that he was to be called out for a long haul flight

Personally I think it was a very sensible decision to arrive at the gate in a calm professional manner instead of looking flustered and harried

It really is falling apart isn't it
oriental flyer is offline  

Thread Tools
Search this Thread

Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service - Do Not Sell My Personal Information

Copyright 2018 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.