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CAD document compliance

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Old 13th August 2012 | 03:00
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Joined: Feb 1999
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From: Nirvana
CAD document compliance

I am wondering out loud here, (and doing a paper on the subject) but how does a company ensure that its controlled documents are being delivered timely, appropriately, securely and with acknowledgement of the user's that must consult those documents, that they have been delivered and acknowledged with updates.

My research with other companies shows that it is a compliance issue by most authorities and that this has be demonstrated.

So, here goes, question time.


How are your documents delivered to you?

If it's done by computer, what system is recommended (Internal Intra-net, 3rd party document delivery clients)?

If you use portable devices, i.e. iPad, how do they or you ensure you have current documents?

How is compliance measured in your company (EG, have you ever been checked to see that you have current documents)?

What responsibility would you put on the provider (Company) and the receiver (you, the user), with regards to delivery and maintenance of latest documents? Further, how is this perceived at your company?

Has your company ever had issues with other authorities asking how they deliver such documents and ensure continuous updates?

Are you required, or provided with, or subsidised, to have either a computer or portable device for any digital documents? If so, what, and how? If not, why not, and how do they deliver documents to you the user?

If you answered no to the last question, does your company provide you with hard copies and an update service to your documents?

Further, if your company doesn't provide you with hard copies and amendment service nor a digital delivery system, how does it measure your acknowledgment of the latest updates and amendments?

In your opinion, do you think if a company wants to deliver by way of digital service, it should be responsible or should you? Should this be an "Ops Spec" for the company?

Overall, how does your company measure up?
Bob Hawke is offline  
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Old 14th August 2012 | 22:01
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Joined: May 2004
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From: 3.5 from TD
It doesn't Bob, simple answer.

All of your points would be very valid concerns for an airline that has to actually answer to a regulator.

But Cathay has no such organization to answer to in Hong Kong. Any other airline in some pretty "lax" locations would be shut down if their manuals where int he same state as ours.

But again, that requires and agency who actually is involved in the certification and oversight of such a carrier. Any time violation of CAD regs have been brought to the attention of the CAD, they defer to Cathay to police themselves.
Sqwak7700 is offline  
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Old 15th August 2012 | 04:03
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Joined: Jun 2009
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From: Australia
That's a bit harsh on our colleagues working in the flight publishing library isn't it?
Maybe you should drop by and have a look at the volume of work they have to accomplish before you say crap like that.
nitpicker330 is offline  
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Old 15th August 2012 | 04:12
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15 Anniversary
 
Joined: Aug 2006
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From: The Cesspit
Nobody is calling anyone lazy nitpicker.


Just incompetent.
Progress Wanchai is offline  
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Old 15th August 2012 | 07:24
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Joined: Mar 1999
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Bob Hawke is not my, or many pilots favourite person. Maybe you picked that handle to remind everyone of what a so and so he was?

To answer the question:
Download a digital document program (DDIS)supplied by the company that sync's with the company server. It then checks at intervals specified by you for updates and downloads them to your specified target folder. Many people make thir Dropbox the target folder so the said downloaded manuals then sync through Dropbox to their other devices. The DDIS program had teething problems but now works. Company supplies no hardware but computers are available at work and most crew hotels. Inflight use of iPads etc is for reference only. Operational decisions / reference must be based on the paper library on board.

There is company email notification of all amendments but no compliance measure to ensure you have downloaded/ read the ammendments. Nor should there be BTW. it is your professional responsibility o be up to date and I don't need more endless lawyers "check boxes" and " I certify x,y and z" or other annoying compliance measures. Ask Air France if check boxes and paperwork would have reminded their man to push rather than pull in response to "STALL"
Master Caution is offline  
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