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IcannotJourney!!

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Fragrant Harbour A forum for the large number of pilots (expats and locals) based with the various airlines in Hong Kong. Air Traffic Controllers are also warmly welcomed into the forum.

IcannotJourney!!

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Old 24th May 2012, 17:51
  #41 (permalink)  
 
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You still need to check in online or register at the airport. Ordering the ticket through IJourney is only the equivalent of getting a paper ticket and listing on the flight.

I did manage to check my family in online for a flight and then just showed up at the airport 60 minutes prior.
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Old 25th May 2012, 01:42
  #42 (permalink)  
 
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Now I am getting confused. I was under the impression that once one got a SBY reference# on line, one had already checked in/registered.
Are you saying that one has to re register at the Stand By counter on arrival at the airport?
tks

Last edited by mghorient; 25th May 2012 at 01:45.
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Old 25th May 2012, 03:03
  #43 (permalink)  
 
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Mghorient........

Treat everything that happens on I journey as the purchase of the ticket and then, as with any full fair ticket, you need to check-in at some point (either online or at the airport). So you do need to swing by the standby counter.

For iflystaff:

When you book a flown ticket, you are only automatically listed in CX or KA. For other airlines, AA, BA, MH etc I think you need to list separately with the airline in question.

For Myidtravel, you pay for your ticket directly to the airline and the booking is the listing....

But you still need to check in!

At least that is my understanding of it.

Anyone know how to check in online with CX.....not managed to work that out with the new system.

Last edited by treboryelk; 25th May 2012 at 03:05.
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Old 25th May 2012, 03:50
  #44 (permalink)  
 
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You can online check in
Direct link
Cathay Pacific Online Check-In

If its greens, you can even pick your seat then (some ports)

Last edited by AAIGUY; 25th May 2012 at 03:54.
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Old 25th May 2012, 04:28
  #45 (permalink)  
 
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If you attempt to check-in online and you are given a stand-by reference number it says underneath that you still need to front up at the airport and register at least 60mins before departure. If it allows you to "pseudo check-in" (select a seat), it says you need to front up to collect your actual boarding pass and drop off your bags at least 45mins before departure. Exactly the same procedures as for online check-in under the old Travel Desk system.
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Old 25th May 2012, 11:18
  #46 (permalink)  
 
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Wait listed but not listed.

I can see your frustration 777300. Yes you can register for standby online but that just means that you don't have to be there at least 2 hrs before to keep your priority. You then have to report to the standby desk at least 1 hr before the flight where you are given another standby number! You were only registered for standby, not actually registered for standby.
Similarly I was told that I was not listed for a flight, you see I was only waitlisted for my FOCs but not actually listed. Get it!
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Old 25th May 2012, 12:11
  #47 (permalink)  
 
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Fly747

You were only registered for standby, not actually registered for standby.
Bob is that you!
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Old 26th May 2012, 15:51
  #48 (permalink)  
 
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I cannotfly down until tomorrow 11pm - oh joy! I wonder how many people are stranded....
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Old 28th May 2012, 01:38
  #49 (permalink)  
 
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Air NZ tickets

Ordered from Staff travel tickets for Air NZ last Friday - wanting to collect tickets in NZ and got this response, today Monday.........

Just letting anyone know in case you to are requiring tickets.

Dear colleague,

Thank you for your enquiry regarding staff travel.

The following message was reply from NZ office:

We are currently receiving a very high volume of manual booking forms, you must allow 7 working days for any travel bookings to be processed. (current minimum requirement)

We can only generate the IATA788 letter for you pick up the paper ticket at HKG NZ office ( pay by cash only ).

Please let us know if you need the letter, Thanks your attention.
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Old 11th Jun 2012, 00:31
  #50 (permalink)  
 
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MyIDTravel

Is there a way to log into MYIDTravel (ie https://www.myidtravel.com/myidtrave...action=welcome) without going through IntraCX?

On the link above CX is not one of the options, and no idea what the username/password is.....

cheers
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Old 11th Jun 2012, 05:16
  #51 (permalink)  
 
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Sent an inquiry regarding this subject to the BSC and received a reply from BN saying CX is not part of that website and for reasons I couldn't understand as it was written in hieroglyphics, CX has no plans to become part of the site.

Therefore, we get to "journey" through 10 web pages prior to accessing the ticket request site.

Very convenient, especially if/when you have to change airlines quickly at the last minute.

Cheers.
Soda

Last edited by sodapop; 11th Jun 2012 at 05:16. Reason: grammer
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Old 11th Jun 2012, 07:26
  #52 (permalink)  
 
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You can link the page just prior to myidtravel to your shortcuts on intracx home page.

The ijourney page with General Flight Search And Availability, with the myidtravel link on it. My id travel then works ok and only two pages before the one you want.

I tried linking direct to myidtravel but it does not work, has to go through ijourney.
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Old 11th Jun 2012, 09:52
  #53 (permalink)  
 
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You can link the page just prior to myidtravel to your shortcuts on intracx home page.
Yes, had done that, but was just trying to have a favourite saved where I didn't have to log in to IntraCX at all.

Sent an inquiry regarding this subject to the BSC
I might do the same thing. Probably pointless, but let them know it's a feature we want.
Cheers Guys

Last edited by Blogsey; 11th Jun 2012 at 09:58.
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Old 11th Jun 2012, 13:27
  #54 (permalink)  
 
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and,and the little pop that appears asking ''correct email?'' whats that about?
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Old 12th Jun 2012, 01:45
  #55 (permalink)  
 
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Is there a special area one logs onto for Standby Registration.
I have tried online check-in and get the following message:

Online Check-In

Due to certain flight restrictions, Online Check-In is unavailable. Please proceed to the airport for Check-In. We apologise for the inconvenience.

Last edited by mghorient; 12th Jun 2012 at 01:45.
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Old 12th Jun 2012, 02:31
  #56 (permalink)  
 
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As far as I am aware Standy registration is available through On-line check in and On-line check in is available only 24 hours prior to your flight for Staff Travel. With your message, there may be a problem with the system (just for a change ).
b.

Last edited by boocs; 12th Jun 2012 at 02:37.
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Old 12th Jun 2012, 19:29
  #57 (permalink)  
 
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Can someone please tell me how to update dependent details! When I bring up the dependent details screen, it will only allow me to alter the Advanced Passenger Information. I can't enter the 'Personal Details' or 'Passport Details' sections to add information!!
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Old 25th Jun 2012, 08:29
  #58 (permalink)  

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Some helpful chap wrote on one of these threads about an App that shows you your listing without going through the CX system. Anyone help me with the name of the App? I cannot find the post now.
Thanks
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Old 25th Jun 2012, 09:59
  #59 (permalink)  
 
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checkmytrip.com website, also available as an app for various smartphones.
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Old 25th Jun 2012, 18:54
  #60 (permalink)  
 
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For the past few times I have used i can'tjourney when the flights are all open for a particular port I have tried to online check-in & for each time I get a standby reference number. On arrival at the airport its "o" on the standby board in HKG or they just give you a boarding pass straightaway at outport stations. Whats the point letting us online check in if the flights are all green with 15+/50+ only to tell us to standby anyway? If they don't want us to use this online check in system, just don't let us have the option to use it iso wasting our time clicking on the "check-in" icon giving us false hope.

Is it just me or are others experiencing the same?

Flight Predictability display
A popular feature in the old TravelDesk was the information display showing overall flight status and how many ID travellers were already listed. As the iflySTAFF system is a commercial product there were limitations on the amount of customisation we could include in time for the roll-out with PSS. However, I’m pleased to advise that we are re-building and enhancing the predictability feature and aim to introduce it in the next few months.
The above was posted in Apr. Its almost Jul. How long do we have to wait?
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