How to keep the front end full -or not
Thread Starter
Joined: Jul 2008
Posts: 187
Likes: 0
From: HKG
How to keep the front end full -or not
So during this tough time with premium pax at a premium - do we have a problem in business class...when compared to the competition....?
Singapore's new J class.
Singapore's new J class.
Last edited by yokebearer; 2nd December 2008 at 01:36.
The Reverend
Joined: Oct 1999
Posts: 2,020
Likes: 0
From: Sydney,NSW,Australia
Far superior to our "Coffin Class" but CX has a long history of buying crap seats from way back. It used to be the sole domain of CX Engineering to source and select the seats. Don't know if this is still the practice?
Joined: Jun 2001
Posts: 1,410
Likes: 0
From: HKG
Hotdog,
No its not now. They have a specially selected team picked for their lack of travel experience. Not travelled on any other airline, not travelled with kids, not aware that weight matters, not capable of reading a broadsheet etc.
No its not now. They have a specially selected team picked for their lack of travel experience. Not travelled on any other airline, not travelled with kids, not aware that weight matters, not capable of reading a broadsheet etc.
Joined: Jun 2001
Posts: 2,627
Likes: 2
From: UTC +8
Better to be 1St in First than to be 1ST in Second
First Class occupants don't look back. And CX is tops at the front end.
THE WORLD AIRLINE AWARDS™
THE WORLD AIRLINE AWARDS™
Joined: Nov 2007
Posts: 1,148
Likes: 3
From: Brexitland
You mean somebody's designed a Business Class where you can talk (ie do business) with the person next door!!! Christ - that's a brilliant idea.
Our J Class seats are a constant source of disappointment to pax and shabbily made thereby being unpopular with Eng as well. Nice one!!!
Our J Class seats are a constant source of disappointment to pax and shabbily made thereby being unpopular with Eng as well. Nice one!!!
IFE system giving the ISM hell.
Cool as a moosp
Joined: Aug 2001
Posts: 802
Likes: 0
From: Mostly Hong Kong
Agree, recent JNB-HKG and the whole IFE was out. The cabin crew spent half the flight being abused and filling out service recovery vouchers for serious amounts of US$.
Rumour is that someone way high up, possibly TT supported the seats and so Marketing have to educate the public as to their quality.
Rumour is that someone way high up, possibly TT supported the seats and so Marketing have to educate the public as to their quality.
Joined: Mar 2008
Posts: 11
Likes: 0
From: HKG
And the cabin crew on their ground school day for the new product are trained not to operate the seats, but they are trained how to apologise to the passengers, for real, ask one of the crew next time you're at work!!!
Love to see how the papers will have a field day over this, right next to the full page add for our new business class.
But like all other mistakes, the hard working staff pay the price to keep the '!!!!!e' team together. Thanks CX
Love to see how the papers will have a field day over this, right next to the full page add for our new business class.
But like all other mistakes, the hard working staff pay the price to keep the '!!!!!e' team together. Thanks CX
