Cathay New Flight Crew Relations Manager
Thread Starter
Join Date: Nov 2005
Location: Everywhere
Posts: 424
Likes: 0
Received 0 Likes
on
0 Posts
Cathay New Flight Crew Relations Manager
Why would CX be looking for a new Flight Crew Relations Manager?
http://www.flightglobal.com/Jobs/job...g-10043527.htm
http://www.flightglobal.com/Jobs/job...g-10043527.htm
Join Date: Sep 2006
Location: Hong Kong
Posts: 43
Likes: 0
Received 0 Likes
on
0 Posts
Qualifications
"Applicant should have fantastic interpersonal skills and a marketing background. Aside from the ability to take on tough negotiations and repackage products without fundamentally changing their purpose, you will also be able to relate to any personality type. The ability to effectively translate mangements message to the employees in a sympathetic manner is critical to the role.
We basically need someone to lie with a straight face, no morals, have skin thicker than elephant hide and be able to sell something truly crap to an un-convinced customer. So if you are a Used Car Salesman with at least 5 years experience and only minor criminal convictions give us a call. Experience selling Lada's considered an advantage."
We basically need someone to lie with a straight face, no morals, have skin thicker than elephant hide and be able to sell something truly crap to an un-convinced customer. So if you are a Used Car Salesman with at least 5 years experience and only minor criminal convictions give us a call. Experience selling Lada's considered an advantage."
The Reverend
Join Date: Oct 1999
Location: Sydney,NSW,Australia
Posts: 2,020
Likes: 0
Received 0 Likes
on
0 Posts
Believe it or not, but the following model was moulded by Cathay in the "goodold days".
Geoffrey Thomas | August 17, 2007
THE New Zealand born-again award-winning airline is rewriting the airline staff management relations book with executives rolling up sleeves and working side by side with staff getting a dose of the "right stuff".
Every month, chief executive Rob Fyfe - and the rest of the airline's executives - don flight attendant uniforms and serve coffee or a fine New Zealand sauvignon blanc or might spend a day on the check-in counters or loading baggage.
And while they are doing that, they are reinforcing Charles Darwin's great quote that "it's not the strongest of the species that survive, nor the most intelligent but the ones most responsive to change", for they are completely changing the way management deals with airline staff.
Air New Zealand has travelled an extraordinary journey since the bleak days of 2001 and it has all been built on interaction with staff, initially under former chief executive and current Commonwealth Bank chief executive Ralph Norris and now under Fyfe.
The result? Air NZ is now the most admired brand in New Zealand. According to recent survey by Britain-based TNS Global Research, the percentage of customers who would recommend the airline has grown from a paltry 44 per cent across the international network in 2004 to 90 per cent for the first time ever in November last year. "Our people are our brand" is the way Fyfe describes it. Every month or so, Fyfe hosts a staff barbecue for charity on the veranda outside the open-plan executive offices.
When Norris took the reins in early 2002, Air NZ had just written off $NZ1.45 billion - the largest write-off in New Zealand corporate history - after the collapse of its Ansett subsidiary.
A TRULY REMARKABLE STORY
Geoffrey Thomas | August 17, 2007
THE New Zealand born-again award-winning airline is rewriting the airline staff management relations book with executives rolling up sleeves and working side by side with staff getting a dose of the "right stuff".
Every month, chief executive Rob Fyfe - and the rest of the airline's executives - don flight attendant uniforms and serve coffee or a fine New Zealand sauvignon blanc or might spend a day on the check-in counters or loading baggage.
And while they are doing that, they are reinforcing Charles Darwin's great quote that "it's not the strongest of the species that survive, nor the most intelligent but the ones most responsive to change", for they are completely changing the way management deals with airline staff.
Air New Zealand has travelled an extraordinary journey since the bleak days of 2001 and it has all been built on interaction with staff, initially under former chief executive and current Commonwealth Bank chief executive Ralph Norris and now under Fyfe.
The result? Air NZ is now the most admired brand in New Zealand. According to recent survey by Britain-based TNS Global Research, the percentage of customers who would recommend the airline has grown from a paltry 44 per cent across the international network in 2004 to 90 per cent for the first time ever in November last year. "Our people are our brand" is the way Fyfe describes it. Every month or so, Fyfe hosts a staff barbecue for charity on the veranda outside the open-plan executive offices.
When Norris took the reins in early 2002, Air NZ had just written off $NZ1.45 billion - the largest write-off in New Zealand corporate history - after the collapse of its Ansett subsidiary.
A TRULY REMARKABLE STORY
Join Date: Jul 2007
Location: Bottom bunk
Age: 58
Posts: 43
Likes: 0
Received 0 Likes
on
0 Posts
I heard a good one the other day. A Trainer was explaining some CX politics to a new joiner. He said you can always tell when NR is lieing - the trainee said how? The Trainer replied that if his(NR's) lips are moving or it is written down then he is lieing;-) Gotta love that attitude!
Join Date: Mar 2006
Location: Bob Tandy's place boozing with Darryl Hill
Posts: 189
Likes: 0
Received 0 Likes
on
0 Posts
They need a new FCRM because the Bastards "asked" the only man in Management with any sense of loyalty to the Pilot body to "Retire, we are no longer offering you an extension on your contract"....
Rest well Paddy, thanks for all you did for me!
AFL
Rest well Paddy, thanks for all you did for me!
AFL
Paddy
Join Date: Oct 2003
Location: Asia
Posts: 71
Likes: 0
Received 0 Likes
on
0 Posts
Ok, fair play, therefore edited...
Lets just say that ALPHA FLOOR's glowing testimonial provoked a rather unsolicitous response...
Lets just say that ALPHA FLOOR's glowing testimonial provoked a rather unsolicitous response...
Last edited by CruisingSpeed; 11th Sep 2007 at 16:51.
Join Date: Mar 2006
Location: Bob Tandy's place boozing with Darryl Hill
Posts: 189
Likes: 0
Received 0 Likes
on
0 Posts
Cruisin speed......
Thanks for your usual unbiased and balanced point of view! A well thought out post - again. If you have nothing nice to say........
In my eyes Paddy was very reliable and helped me out when my FCRM was unwilling too.
AFL
Thanks for your usual unbiased and balanced point of view! A well thought out post - again. If you have nothing nice to say........
In my eyes Paddy was very reliable and helped me out when my FCRM was unwilling too.
AFL
Paddy is a very nice guy.
However, he is not always there to do the job he's employed to do as I have found out to my cost. CX are always sending these guys away on hols attempting to recruit more pilots and leave no-one in the office. Coverage from other offices is ineffectual to the point of being non-existant.
However, he is not always there to do the job he's employed to do as I have found out to my cost. CX are always sending these guys away on hols attempting to recruit more pilots and leave no-one in the office. Coverage from other offices is ineffectual to the point of being non-existant.
Join Date: Oct 2003
Location: Asia
Posts: 71
Likes: 0
Received 0 Likes
on
0 Posts
Give me a break guys, this is not about individuals and of course I wish said person a long and happy retirement.
However, an industrial climate that for far too long has been governed by intimidation and mistrust will just continue to produce robotic and frustrated employees that are not innovative and motivated. In my view the company is in dire need of a shift in direction and the FCRM position is but one interface for this change.
Max Reheat and AF, a little less mutual shoulder padding and a more proactive approach towards your future would be on order.
However, an industrial climate that for far too long has been governed by intimidation and mistrust will just continue to produce robotic and frustrated employees that are not innovative and motivated. In my view the company is in dire need of a shift in direction and the FCRM position is but one interface for this change.
Max Reheat and AF, a little less mutual shoulder padding and a more proactive approach towards your future would be on order.
Join Date: Aug 2007
Location: Hong Kong
Posts: 254
Likes: 0
Received 0 Likes
on
0 Posts
....give you a break - why?
They both happen to have something nice to say about somebody. It isn't your opinion so you think they need to review their thinking? Strange logic.
They both happen to have something nice to say about somebody. It isn't your opinion so you think they need to review their thinking? Strange logic.
Join Date: Jul 2007
Location: Back home
Posts: 160
Likes: 0
Received 0 Likes
on
0 Posts
Cannot believe they are ousting one of the only human beings on 3rd floor. Just when you think they couldn't get any lower, they surprise again!!!
CruisingSpeed, you are lower than them. Piss poor effort at an excuse. What a
!!!!
Best of luck Paddy, you're a true Gent.
CruisingSpeed, you are lower than them. Piss poor effort at an excuse. What a
!!!!Best of luck Paddy, you're a true Gent.
Join Date: Nov 1998
Location: Disneyland - with Mickey Mouse
Age: 54
Posts: 376
Likes: 0
Received 0 Likes
on
0 Posts
The former B744 was one - if not the only - management guy Ive ever met in Cathay that was honorable. A true gentleman. So obviously he was not to be extended.
On the other hand take a look at his, at that time "equal" Airbus manager, TP. Talk about "no balls" and uselessness.
You will be missed, Paddy.
On the other hand take a look at his, at that time "equal" Airbus manager, TP. Talk about "no balls" and uselessness.
You will be missed, Paddy.
Thread Starter
Join Date: Nov 2005
Location: Everywhere
Posts: 424
Likes: 0
Received 0 Likes
on
0 Posts
Crap Yeager, you really missed the boat. He was not a nice guy.
I’ve dealt with him and he was part of the Star Chamber.
He tried to screw me dearly. What a pr1ck.
But then again, he’s still a pr1ck.
He was not a nice guy. I’ve dealt with him and he was part of the Star Chamber. He tried to screw me dearly. What a pr1ck.But then again, he’s still a pr1ck.
Join Date: Apr 2000
Location: Mostly Harmless
Posts: 101
Likes: 0
Received 0 Likes
on
0 Posts
My dealings with Paddy were always what I'd expect from a FCRM: professional, courteous and sympathetic. When I read the list of Star Chamber members I was genuinely surprised that he appeared there, although I rather suspect that, as with DH and SK, their involvement was more of an administrative one as they worked in the personnel side of things.
What has made me think long and hard about my present predicament is this so-called list of around 200 management-intended firings of which the 49ers were a sub-set. Rather like the present witch-hunt about to take place in the banking world (how can you award yourself a bonus as a percentage of nothing?), I do hope that those responsible are held to account for what was akin to a death in the family.
BB
What has made me think long and hard about my present predicament is this so-called list of around 200 management-intended firings of which the 49ers were a sub-set. Rather like the present witch-hunt about to take place in the banking world (how can you award yourself a bonus as a percentage of nothing?), I do hope that those responsible are held to account for what was akin to a death in the family.
BB