Flight Support
Joined: Sep 2007
Posts: 115
Likes: 0
From: UK
In the US, you have
- Air Routing
- Universal
- Jeppesen
- Colt
- Base Ops
In Canada
- World Air Ops
- Skyplan
In the Middle East,
- UAS
- Jetex
- Hadid
- Palm
The problem with the US outfits is that they are geared very much to US operators. Same applies to the Middle East.
Of them all, I've found World Air Ops the most useful. Had one int'l operation into Japan and another in South America and both were handled far above the levels I had become used to. Google World Air Ops you'll get their contact details, we dealt with Philip Degare.
Brgds
This is certainly a good cross reference of agents, never knew they were so many in this sector. We do mostly all 'In-House' but we are a small outfit.
We found both UV and Colt Intl good on FPL's support etc, The Hadid, UAS are good in some areas but they fees are high unless it's extremely short notice then it makes sense to use them.
My question; using either PPS or JeppPlan, would any of these companies save us money in a package type service? I.E. they cover everything in one price?
- Air Routing
- Universal
- Jeppesen
- Colt
- Base Ops
In Canada
- World Air Ops
- Skyplan
In the Middle East,
- UAS
- Jetex
- Hadid
- Palm
The problem with the US outfits is that they are geared very much to US operators. Same applies to the Middle East.
Of them all, I've found World Air Ops the most useful. Had one int'l operation into Japan and another in South America and both were handled far above the levels I had become used to. Google World Air Ops you'll get their contact details, we dealt with Philip Degare.
Brgds
This is certainly a good cross reference of agents, never knew they were so many in this sector. We do mostly all 'In-House' but we are a small outfit.
We found both UV and Colt Intl good on FPL's support etc, The Hadid, UAS are good in some areas but they fees are high unless it's extremely short notice then it makes sense to use them.
My question; using either PPS or JeppPlan, would any of these companies save us money in a package type service? I.E. they cover everything in one price?
Joined: May 2004
Posts: 102
Likes: 0
From: Manchester & no intention of moving again
You should also consider 2 British Companies with regards to Traffic Rights & Overflight Permissions.
Overflight Overflight flight clearance specialists
METIS Flight Support metisflightsupport.com
Have used both & can recommend them.
Overflight Overflight flight clearance specialists
METIS Flight Support metisflightsupport.com
Have used both & can recommend them.
Joined: Apr 2007
Posts: 650
Likes: 0
From: Europe
Recommending Caeroscene Flight Support - Europe based - they do worldwide ops planning for American, Chinese, Indian & European business acft with the odd regional carrier thrown in. Good bunch of people, very helpful and they do deliver.
Joined: May 2006
Posts: 15
Likes: 0
From: The Mainland
In the US, you have
- Air Routing
- Universal
- Jeppesen
- Colt
- Base Ops
In Canada
- World Air Ops
- Skyplan
In the Middle East,
- UAS
- Jetex
- Hadid
- Palm
The problem with the US outfits is that they are geared very much to US operators. Same applies to the Middle East.
- Air Routing
- Universal
- Jeppesen
- Colt
- Base Ops
In Canada
- World Air Ops
- Skyplan
In the Middle East,
- UAS
- Jetex
- Hadid
- Palm
The problem with the US outfits is that they are geared very much to US operators. Same applies to the Middle East.
Universal has a very good European trip support office based in the UK that is small enough to give the personalised service, and being UK based so its not geared to US operators in the same way.
We've used them a few times when we can't be bothered to do the work ourselves or haven't got the luxury of time.
Joined: Oct 2008
Posts: 14
Likes: 0
From: Snowzone
For permits we have used them all over the years and currently use Palm DXB for Africa/ME and HS Avia BKK for countries W of India, both offer good value and excellent service.
For the rest forget the EU or US based service providers, IMHO it's much better to use a locally based Agent.
For the rest forget the EU or US based service providers, IMHO it's much better to use a locally based Agent.
Joined: Jan 2011
Posts: 1
Likes: 0
From: Dubai
Trip support
I read all your comments with a lot of interest; and since I work for one of the companies that is mentioned above; You may think I wouldn't have a neutral opinion.
It is my role however to conduct market researches every third month; and let me tell you that there are a LOT of companies providing trip support services across the globe and they certainly have people with outstanding sales skills!
However if the OPS department doesn't meet up to your expectations and fails to deliver, and that extremely low fees that were made to trigger your interest eventually result in the lack of supporting original invoices or other hidden fees; that's obviously the last thing you want to see happen!
I guess we can all agree that this an industry where network and knowledge is a key factor; and I guess the best approach is to do an analysis comparing your budget to your expectations ( or if in a rush just go to the biggest players) short select which companies matches those criteria and give the said providers a try and judge for yourself :-)
It is my role however to conduct market researches every third month; and let me tell you that there are a LOT of companies providing trip support services across the globe and they certainly have people with outstanding sales skills!
However if the OPS department doesn't meet up to your expectations and fails to deliver, and that extremely low fees that were made to trigger your interest eventually result in the lack of supporting original invoices or other hidden fees; that's obviously the last thing you want to see happen!
I guess we can all agree that this an industry where network and knowledge is a key factor; and I guess the best approach is to do an analysis comparing your budget to your expectations ( or if in a rush just go to the biggest players) short select which companies matches those criteria and give the said providers a try and judge for yourself :-)
Joined: Aug 2006
Posts: 14
Likes: 0
From: Planet Earth
Global trip support
Ladies & Gents,
ONJET at Kemble have worldwide experience and several global offices and have all done this before for an international management company. I see the benefits of Rusaero in Russia and JetEx in ME but why not have one number to call? We pride ourselves on a bespoke service and not a call centre or a faceless email. Oh and for the sceptics we have not lost one customer since start up and that seems to be a good measure.
ONJET at Kemble have worldwide experience and several global offices and have all done this before for an international management company. I see the benefits of Rusaero in Russia and JetEx in ME but why not have one number to call? We pride ourselves on a bespoke service and not a call centre or a faceless email. Oh and for the sceptics we have not lost one customer since start up and that seems to be a good measure.
