Flight Support
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Flight Support
Thought you people out their would want to talk about this lot so it could be interesting to hear what you have got to say..... Good luck to you guys.
Last edited by red17; 19th March 2007 at 11:25. Reason: additional content
Joined: Feb 2007
Posts: 88
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From: .
EMX thanks, i have an interview at SAS in the morning and then the afternoon to spend at the airport before my MH interview at teatime, talking with a guy tonight who booked my interview, it all looks good at the company! I really hope i get it!
Joined: Mar 2007
Posts: 17
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From: UK
Coventry
I am led to believe Coventry Handling is now under the Flight Support wing taking their presence upto 4 airports now. (IOM, LPL, MAN & CVT) With the award of the FLYBE contract at MAN and now the capture of Coventry where next for Flight Support.
Joined: Feb 2003
Posts: 906
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From: East Midlands Airport (EMA)
Considering that Servisair have their own financial problems to deal with at the moment, still trying to integrate GlobeGround, turn around their business and deal with some financial blackholes - putting energy into buying another company doesn't make sense.
Flight Support seem to be doing a good job as an independent handling agent which is hard in these days of having the big four (Servisair, Menzies, Swissport and Aviance) and I hope they continue to flourish. Menzies and Aviance have grown to the size they're at now mostly through acquisitions so if there was to be a buyout I'd imagine them over Servisair.
Flight Support seem to be doing a good job as an independent handling agent which is hard in these days of having the big four (Servisair, Menzies, Swissport and Aviance) and I hope they continue to flourish. Menzies and Aviance have grown to the size they're at now mostly through acquisitions so if there was to be a buyout I'd imagine them over Servisair.
Joined: Jan 2007
Posts: 13
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From: isle of man
FS do have a website: www.flight-support.co.uk They don't have a vacancies section as such but there are contact numbers/ email addresses for the out station GMs which you are able to drop a line to.
A great bunch to work with!
A great bunch to work with!
Joined: Feb 2007
Posts: 115
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From: Isle of Man
Joined: Mar 2007
Posts: 17
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From: UK
I believe Flight Support are doing a fantastic job under the circumstances. They were given less than 3 weeks notice of the Flybe contract meaning they had to increase manpower from approx 20 staff to over 100. With most jobs requiring a months notice it was honestly a miracle they made the start of the contract with sufficent staff. Granted they have 'borrowed' staff from LPL anf IOM stations in the interim but these should be home by this weekend.
The main problem they have had is a lack of blue passes. Anyone who has worked at MAN will know how difficult it is to gain one of these sacred pieces of plastic. Hopefully this is now sorted and over 80% of the staff online now have blue passes. It has been an interesting 3 weeks at FS and for some a culture shock with work increasing from approx 40 flights a week to over 300. I personally doubt any other handling agent no matter how established could have done a better job in the circumstances.
Flight Support have built a very experienced team in Operations / Dispatch and PHU and will go from strength to strength on the back of the Flybe contract. Keep up the good work guys. All the best!!!
The main problem they have had is a lack of blue passes. Anyone who has worked at MAN will know how difficult it is to gain one of these sacred pieces of plastic. Hopefully this is now sorted and over 80% of the staff online now have blue passes. It has been an interesting 3 weeks at FS and for some a culture shock with work increasing from approx 40 flights a week to over 300. I personally doubt any other handling agent no matter how established could have done a better job in the circumstances.
Flight Support have built a very experienced team in Operations / Dispatch and PHU and will go from strength to strength on the back of the Flybe contract. Keep up the good work guys. All the best!!!
Joined: Dec 2006
Posts: 234
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From: North West
Don't have a clue what day at is. They are a shambles.
If you mean in Man, then your not seeing bigger picture.
Deleyed Flights is the biggest problem atm.
Mainly because they now have staff to cover everything, if all goes to plan. When it doesn't and 7 flights want to depart at the same time it gets a alitte silly.
Ringway are not helping matters as there also struggling getting staff, looks to me manly for pushbacks.
In a week or 2 you show hopefully see a differance.
Joined: Feb 2007
Posts: 115
Likes: 0
From: Isle of Man
Here here manspot 
To back up that comment, I heard about the performance figure for the first 2 weeks of the contract in Manchester:
Week 1: 50% on time performance - which is fair enough cos it was a rough week for all concerned, including crews getting used to new things, and get the new staff up to speed.
Week 2: 85% on time performance - This is an acheivement and a credit to all involved to turn it around.
I am one of the staff who was 'on loan' from the IOM and we have all slogged it out over the past few weeks, and those figures show it.
We also got told, that its the highest ever percentage on-time that Flybe have ever had in manchester, with 60% being their previous!
Well Done to everyone!
To back up that comment, I heard about the performance figure for the first 2 weeks of the contract in Manchester:
Week 1: 50% on time performance - which is fair enough cos it was a rough week for all concerned, including crews getting used to new things, and get the new staff up to speed.
Week 2: 85% on time performance - This is an acheivement and a credit to all involved to turn it around.
I am one of the staff who was 'on loan' from the IOM and we have all slogged it out over the past few weeks, and those figures show it.
We also got told, that its the highest ever percentage on-time that Flybe have ever had in manchester, with 60% being their previous!
Well Done to everyone!
Joined: Feb 2007
Posts: 88
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From: .
Yeah its taken a lot of hard work and grit but we're getting there. Credit goes to IOM and CVT crews for joining us and giving support when we needed it! Sad to see them go now 
EMX81L Whoever you are, thankyou.
EMX81L Whoever you are, thankyou.
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I know that a lot of the IOM issues that have caused grief to the cabin crews onboard is NOT the fault of Flight Support, but of FlyBE's system generating problems. Internet checkin pax get a seat allocated to find the local system allocates the same seat. No-one behind the desks can see this until the pax discrepancy appears and Manx Regional have to sort it out. Same with duplicate baggage tags.
Airside it appears to be FS incompetence or collusion to help EMX, but the reality is nothing of the sort. For those FS staff that have received grief, I'd like to apologise for accusations that have come your way no matter where from, based on lack of, or wrong information. That's just not cricket.
Cabingal, we are all frustrated by problems, but sometimes the fault is not where it seems from our end. We all have to try to hold back from letting steam out inadvertently.
Take the time to go to the desk and ask one of the staff if you want to understand the issues, as I have. Often the late arrival of information to MR for the loadsheet is again due to problems in the check-in system, again an IT issue.
Airside it appears to be FS incompetence or collusion to help EMX, but the reality is nothing of the sort. For those FS staff that have received grief, I'd like to apologise for accusations that have come your way no matter where from, based on lack of, or wrong information. That's just not cricket.
Cabingal, we are all frustrated by problems, but sometimes the fault is not where it seems from our end. We all have to try to hold back from letting steam out inadvertently.
Take the time to go to the desk and ask one of the staff if you want to understand the issues, as I have. Often the late arrival of information to MR for the loadsheet is again due to problems in the check-in system, again an IT issue.
