The chickens have come home to roost. Congrats on finally being recognised as a lady who provides the highest quality service Foxy - but........

The AWA alleged group of Australian Airline experts spat in your face and the faces of your colleagues when they shut the LST operation down 72 hours early and told all and sundry that you were on strike to cover their stupidity.

Now they cry help, and like a true professional you leap to the cause despite the management.

You go gurl!!! That proves your quality and that of your crew.

This however leaves a big question mark over the alleged Australian Aviation Experts group that heads REx. Hello??? Where are you getting your info on required staffing levels??

An Ex is a has-been and a spurt is a drip under pressure.

Rex needs to listen very very carefully to the KD Hazo and AN staff in their care - and those who have recently left as a regional airline will never succeed with a mainline mentality. The people they serve will never accept that approach - and without the people you have a static display.


EWL

EWL :p

You took the words right out of my mouth in your last sentence

:D


Enjoy your sojourn Foxy :)

Soc it to em babe



KBC

Following information was put forward through a good mate at KD WGA - to be delivered to REx management as soon as possible to help alleviate the current undermanning.

My operation is Sabre enabled - REx uses Sabre.

We have a 1800 toll free number - Contacting REx is very difficult for the time being.

I can call in backup staff - Cost to REx = nil.

We can fill a huge customer service void - The void needs filling.

Commission will just barely cover 1800 costs, but who the hell cares. We all need the white winged wonders flying and the last of our mates secure and employed, with hopeful growth to get more of them back in the front seats with the view or getting a wet butt on the tarmac.

There is no other Sabre equipped agency in North West Tasmania with a toll free and 4 extra badly needed lines, and I have been advised that temporary transparent access to ticket and change bookings is no problem with the right authority being granted.

If you have any say with REx good people, please pass this on.

I cannot stand by and not try to do something here, and would not feel right if I didn't try.

I can be contacted on 0419 323989 anytime, and the toll free is 1800 067207. Mums and dads who need to pay cash are winding upon the Rat, and this isnt right, and those that have booked direct are having huge waits while we get the booking details.

Hell, we are also happy to generate manifests and/or load and trim sheets to airports.

REx dudes, for God's sake call me so some battle hardened professionals can throw their weight in behind the rebirth of an airline. Everything is in place and all it needs is the go and we are away!

Ron Knight

EWL

Drat

I will be totally honest with you all.

Since Eeenie Weenie left our skies in 1991, and I left Ansett ADL because I didn't want to uproot the family, I have been without MY airline to hang my hat on.

I bleeding well miss that, and in no small way miss that.

There is a gap that needs to be filled, and it may just help me stay sane.

Goanna called it perfectly in the East West days. Our theme song went--------

She's been living on the razors edge
Tryin' to touch the sun

And you know what?

We bloody near did!!

Let's not lose this time people.

EWL

EWL,

You're an absolute gem. I lay in bed on Tuesday night and for the umteenth time found I couldn't sleep. I still worry about the future. It was only when I rolled over and saw my face in the wardrobe mirror that I realised I had to change. My frown could have killed a small child.

You're a credit to the industry. I'm taking a leaf out of your book.

Everyone at Kendell that I speak to is positive about Regional Express. There are a few knockers in every bunch, but unfortunately you get that. I cannot stand knockers and I cannot stand the gutter press that are more interested in selling trash than giving something a fair go. These gum pumpin knockers and gutter press should get a life.

I hear that the call centre issues are improving on a daily basis.

It will take a little time to iron the creases out of two companies that have been in administration for the past 10months. It should be easier to iron out the creases than to make a new pair of strides, particulary when you already have a good pair....

Hang in there REX staff. There are plenty out there right behind you.

Foxy,

Due to work on the "holey ship" that came into Newcastle today I couldn't get to the Sydney DJ "terminal" to buy you coffee and get hugs in return. :(

Sorry!

I would also love to see a positive attitude regarding Rex. Their new timetable eff Sep 1 is now out on their site (all ZL code) and there are increases almost across the board. Sad that all the press can report are the two routes they have had to decrease...

That said, the 11 daily SYD-CBR is a huge increase from the current 3.

I see a 'Star'ry future, but otherwise they may struggle.

Balanced Moment

Thanks, but isn't that just the way anyone who is Airline to the core would react?

The culture is fading, and REx is the last bastion of the true airlineswith hands on staff and a real culture. The last of the real culture elsewhere came several years ago when the wholesale outsourcing of labor began in AN and QF.

The adrenelin rush beatin AN for the week when I was with TAA was what we looked for and loved.

Waiting for the East West profit and loss summary for the preceeding month to see how you were faring.

The razors edge ladies and gents - and how we worked our butts off for just one extra passenger.

That is what REx have to do now - and I personally wish I was much more directly involved. The excitement and the challenges are so great you can almost taste them.

And finally, after over 500 posts - I have a signature. enjoy!!

Best all

EWL

------------------------------------------------------------------------------------

You can take the boy out of the airline, but you can never take the airline out of the boy.

From your roving reporter in Orange...
 

CM - nurries. My flight from Lst was held up due to fog so I got the later connector to Syd so didn't have any spare time anyway.

KBC - sic 'em Rex perhaps :D

After the 0500 start to get the flight on Friday, then working from when we arrived to 1800; 9 hour day on Saturday followed by 10 hour day Sunday (doing the conversions of the KD PNR's on the weekend and bookings on weekdays) I'm amazingly awake :p

ZL have very nicely said I can use the puter before and after work so I don't go into withdrawal :)

Foxy

Please call me - 1800 067207.

We are having problems with generation of TK's back to us and the lady Kylie spoke to seemed alittle lost to say the least.

Want to play a little "what if" to see what we can do with Sabre to aleviate the problems. You can then pass it on to any other Sabre agents and your colleagues.

*hugs*

EWL

:p

EWL

Patience I feel maybe required for a short time.
Conversion from KD to ZL is giving Sabre a few headaches, especially if pax is travelling through the time period late Aug, Early Sep. Tkting may in fact need to be completed using separate PNR's for each leg.................temporarily.
Not having a sabre puter here, its purely supposition.

Foxy............... you've weaved a little magic I see.
Since your arrival on terra australis over the weekend, wait time has almost disappeared.
Give my regards to the rest of the Lonnie crew up there

:rolleyes:

KBC

KBC

That is well and truly understood. However, what I was hoping to do to help the rock-apes out there that have a hard time even signing on to Sabre find a few short cuts by "playing"with the system to make it easy for them and easier for the good peoples in OAG in this transition period.

They operate on a system called 'quickres" which is computers for your family pet. Quick to train, but unaware of system capability.

One can cause major havoc operating mainline, if one knows how.

You operated in what is know by the new folks as "the black hole" or the host system. These good people need walking through the pitfalls and to become black hole friendly, and they will go from the best - to the best of the best.

With Foxy and the Launnie crew helping, they cant fail.

Best

EWL

Uuuuuuuuuuh - by rock apes I was referring to Travel Agents who should not be able to call themselves that - no reflection on the OAG or any of the KD/ZL/AN crew trying to educate the terminally thick.

EWL

EWL dear, patience is indeed needed - Sabre people have been here for 2 days sorting out the bugs.

Indeed Foxy

The ox is slow, but the earth is patient.

If you understand what that means, let me know - far to clever for me!

:D :D

EWL

GO REX! ;)

Go indeed REx.

Thanks for a good a call SID.

Their one way discount fares are winning many fans ex this place.

Best to your brother Dicky as well.


EWL