Go Back  PPRuNe Forums > Misc. Forums > Computer/Internet Issues & Troubleshooting
Reload this Page >

Help! My printer/scanner wants to turn me into an axe murderer!

Wikiposts
Search

Notices
Computer/Internet Issues & Troubleshooting Anyone with questions about the terribly complex world of computers or the internet should try here. NOT FOR REPORTING ISSUES WITH PPRuNe FORUMS! Please use the subforum "PPRuNe Problems or Queries."

Help! My printer/scanner wants to turn me into an axe murderer!

Thread Tools
 
Search this Thread
 
Old 14th April 2023 | 23:07
  #1 (permalink)  
Thread Starter
 
Joined: Aug 2000
Posts: 966
Likes: 0
From: formally Alamo battleground, now the crocodile with palm trees!
Grrr Help! My printer/scanner wants to turn me into an axe murderer!

I am lost on this one. I noticed my scanner was taking ~5 mins to scan one page at 600dpi over WiFi. Random connectivity drops also occurred. Messed around all afternoon which ended up me having to take a walk and yell at clouds.

I have got a Canon TS5150 that I am using over WiFi to print and scan. Printing is fine, scanning is the major issue. I mostly use my lappy to scan, another setup at a family’s place has a Canon MG3500 series which works flawlessly.

Setup here in question is a fiber orange Livebox, connected to a Unifi dream machine which transmits the WiFi over three access points (no Wi-Fi is transmitted from the orange livebox). When I checked the LAN setup on that cursed printer I noticed that it connected to the one the furthest access point away (reception was about ~35%). I had to manually connect it to the closest one.

One odd thing I noticed with my setup is that the orange Livebox assigns IP address’ from 192.168.1.10 to 192.168.1.150 (the dream machine is connected on local port .1.26) and the dream machine from 192.168.0.1 to 192.168.0.XX.

Any ideas?

Thanks in advance

7 7 7 7

Squawk7777 is offline  
Reply
Old 15th April 2023 | 05:17
  #2 (permalink)  
Community Builder
20 Countries Visited
20 Anniversary
 
Joined: Mar 2002
Aviation Qualifications: CPL
Posts: 3,392
Likes: 325
From: near an aeroplane
My first thought: check your WiFi network for interference with other networks. Then check the specs on scanner and access points, are they on 5 GHz while the Canon prefers 2.4 GHz or something like that?
Jhieminga is offline  
Reply
Old 15th April 2023 | 07:36
  #3 (permalink)  
30 Countries Visited
15 Anniversary
 
Joined: Jan 2008
Posts: 315
Likes: 57
From: LONDON
Originally Posted by Squawk7777

One odd thing I noticed with my setup is that the orange Livebox assigns IP address’ from 192.168.1.10 to 192.168.1.150 (the dream machine is connected on local port .1.26) and the dream machine from 192.168.0.1 to 192.168.0.XX.
That part isn't necessarily odd. You can't have two different boxes handing out addresses in the same network range; that's a real recipe for confusion. So I'm assuming that you have two separate networks here (masked with 255.255.255.0) which are routed together?

If you don't want separate networks for security reasons the more usual arrangement is to disable the IP allocation server (DHCP) on one of the boxes. Whether that's trivial to do or not depends on your network configuration: are the Orange and Ubiquity boxes wired together? are both acting as WiFi access points? if your laptop ends up on one WiFi network and your printer is on the other one then that could cause issues depending on how the routing is configured between them. I would consider trying to get all your devices onto the same network; it makes troubleshooting this sort of issue easier. Also disabling the WiFi on the Orange box might help if it isn't already. Ubiquity boxes are quite clever at managing WiFi coverage but a second WiFi network might confuse it.

Configuring mobile devices to automatically switch to a stronger WiFi signal on the same network is a black art I've never learnt. My devices stubbornly hang on to their connection as it fades even when I move into a room with a 100% signal on a different AP.

HTH

netstruggler is offline  
Reply
Old 15th April 2023 | 09:28
  #4 (permalink)  
10 Anniversary
 
Joined: Feb 2016
Posts: 1,418
Likes: 38
From: Southport
We have a similar sort of set up, a main router and a second one configured as a wireless AP at the other end of the house, originally done to have to kids on a separate network which could have its internet filtered separately and configured to remove the internet at night.
The two network ranges are entirely separate (the main one is 192.168.0.xx and the second one 192.168.1.xx) and devices connected to the second one can't print as the printer is on the first one (same goes for if your phone connects to the second one and you try to cast/send Youtube to the TV, because it's on the main one). The wireless AP is manually set to route all Internet traffic to the main one - which confusingly means it has a manually assigned IP of 192.168.0.200, even though the IPs it gives to devices connected to it are 192.168.1.xx (and they see it as 192.168.1.1!) All very confusing, but you have to think of the IPs (and network masks and so on) as which "side" of the network junction/connection they are on.

Wifi is notoriously difficult to troubleshoot, and wifi printers even more so, as they are printers, which are the tools of the Devil

The only cure may be to get the printer to connect to the main router wifi, (and make sure the relevant computer is too) which may mean physically moving it very close to it, not exactly convenient!

Last edited by andytug; 15th April 2023 at 09:30. Reason: additional
andytug is offline  
Reply
Old 15th April 2023 | 16:53
  #5 (permalink)  
15 Anniversary
 
Joined: Aug 2006
Posts: 1,761
Likes: 6
From: Lemonia. Best Greek in the world
My Canon used wi-fi happily for some years.
It then stopped, for no apparent reason. Nothing else changed. (That I know about).

Reading about the issue on Mr Google showed me that my will to live was stronger than my will to solve wi-fi problems.

It now works happily with a cable.
Ancient Observer is offline  
Reply
Old 16th April 2023 | 07:46
  #6 (permalink)  
Community Builder
Community Influencer
 
Joined: Oct 2018
Aviation Qualifications: PPL
Posts: 12,242
Likes: 1,655
From: Ferrara
"It then stopped, for no apparent reason. Nothing else changed. (That I know about)."

probably an automatic update - my old Epson is always trying to update a perfectly working printer/scanner
Asturias56 is offline  
Reply
Old 16th April 2023 | 10:55
  #7 (permalink)  
30 Countries Visited
15 Anniversary
 
Joined: Jan 2008
Posts: 315
Likes: 57
From: LONDON
Originally Posted by Asturias56
"It then stopped, for no apparent reason. Nothing else changed. (That I know about)."

probably an automatic update - my old Epson is always trying to update a perfectly working printer/scanner
My software developer friends tell me the problem is always the cable.
netstruggler is offline  
Reply
Old 17th April 2023 | 03:05
  #8 (permalink)  
ZFT
N4790P
 
Joined: Jun 2002
Posts: 2,557
Likes: 233
From: Asia
Originally Posted by netstruggler
My software developer friends tell me the problem is always the cable.
This is why software people should be kept well away from hardware!!!!
ZFT is offline  
Reply
Old 17th April 2023 | 12:23
  #9 (permalink)  
Community Builder
Community Influencer
 
Joined: Oct 2018
Aviation Qualifications: PPL
Posts: 12,242
Likes: 1,655
From: Ferrara
Originally Posted by netstruggler
My software developer friends tell me the problem is always the cable.
Ho ho ho....................
Asturias56 is offline  
Reply
Old 18th April 2023 | 10:11
  #10 (permalink)  
Thread Starter
 
Joined: Aug 2000
Posts: 966
Likes: 0
From: formally Alamo battleground, now the crocodile with palm trees!
Originally Posted by netstruggler
My software developer friends tell me the problem is always the cable.
I was browsing B&H's website for a printer/scanner combo with a LAN port and felt trying the ol' scanner one more time. It worked! I guess I need to scare my current canon with a newer one!

Great suggestions. Thanks everyone for your input. I disabled the DHCPs on the orange box and let the dream machine handle everything. It hasn't really fixed the issue, but I am trending to cables. Whether TV, audio streamer, security cameras etc. I find LAN connections more stable. Mastering the art (sarcasm) of crimping isn't too difficult. Cables, connections and speed attained is a different issue and is as useless as talking about hi-fi audio speaker cables.
Squawk7777 is offline  
Reply

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service

Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.