Hotmail or FBK login recovery?
Thread Starter
Joined: Jan 2008
Posts: 8
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From: Worcestershire
Hotmail or FBK login recovery?
I'm looking around for some trustworthy help on recovering access to an old account. My girlfriend has an old Facebook account which she would dearly like to get back into as it has some treasured photos on it. Unfortunately she has lost the password. She has also lost the password for the hotmail account that was linked to it and where the recovery code would go to and no longer has the mobile number if there was one associated with that. It seems almost impossible to get any help from either FBK or MS to recover the situation. Wondering if anyone can advise or help.
Joined: Jan 2008
Posts: 300
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From: London, England
There might be some ideas here : https://www.makeuseof.com/tag/recove...nt-longer-log/
Joined: Feb 2000
Posts: 1,993
Likes: 512
From: UK
Similar problem but for a hotmail account.Microsoft's "recovery" process is chocolate teapot territory and just goes round and round in circles.
ANY help appreciated !
TIA
ANY help appreciated !
TIA
Last edited by Cornish Jack; 11th November 2024 at 22:53.
Joined: Oct 2019
Posts: 106
Likes: 54
From: London
I'm looking around for some trustworthy help on recovering access to an old account. My girlfriend has an old Facebook account which she would dearly like to get back into as it has some treasured photos on it. Unfortunately she has lost the password. She has also lost the password for the hotmail account that was linked to it and where the recovery code would go to and no longer has the mobile number if there was one associated with that. It seems almost impossible to get any help from either FBK or MS to recover the situation. Wondering if anyone can advise or help.
If she just uses a current account, searchs for the old account the pictures are all there for all to see and can be downloaded or screen grabbed
Joined: Jan 2008
Posts: 315
Likes: 57
From: LONDON
Or is she still in touch with anyone who was 'friended' to that account and who might have access to the photos?
Joined: Feb 2000
Posts: 1,993
Likes: 512
From: UK
DB and netstruggler - thank you, but It's not photo recovery we're after , it's the email account itself.
Have made several attempts using the automated process and failed. Managed to find a telephone contact number for Microsoft (08000418773) and struggled through an almost unintelligible conversation and was directed to an on-line keybooard 'conversation' with a real human being ! ! ! Eventually went through a complex series of Q&As and agreed to a paid-for process (when successful) which should be resolved, one way or the other, tomorrow ... fingers firmly crossed
Have made several attempts using the automated process and failed. Managed to find a telephone contact number for Microsoft (08000418773) and struggled through an almost unintelligible conversation and was directed to an on-line keybooard 'conversation' with a real human being ! ! ! Eventually went through a complex series of Q&As and agreed to a paid-for process (when successful) which should be resolved, one way or the other, tomorrow ... fingers firmly crossed
Joined: Jun 2022
Posts: 154
Likes: 198
From: England
Do you want access to a working Hotmail account or access the the historic emails?
If the latter then you could try exercising the right to data portability.
If the latter then you could try exercising the right to data portability.
Joined: Jan 2008
Posts: 315
Likes: 57
From: LONDON
Do you want access to a working Hotmail account or access the the historic emails?
If the latter then you could try exercising the right to data portability.
If the latter then you could try exercising the right to data portability.
