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"Windows Installer could not be located"


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"Windows Installer could not be located"

Old 20th April 2016 | 06:26
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Nemo Me Impune Lacessit
 
Joined: Jun 2004
Posts: 4,103
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From: Chabanais, France
"Windows Installer could not be located"

Help please.


I get this message any time I try to do updates. I am operating Windows 7 Pro and I have the installation CD. I have tried to run the disc in a repair mode but it doesn't seem to have one. Internet Options doesn't work, simply doesn't come up/open. A message about inetcpl.dll crops up every time I close the browser, tried to uninstall IE11 and re-install but it tells me, after the uninstall, that IE11 is already installed, sure enough, it is! Just doesn't work correctly some times. Have most files backed up on an external HDD and considered a clean install but would much prefer to repair if possible. Any ideas gratefully accepted!
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Old 20th April 2016 | 10:19
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From: Here
Had a similar problem once with the updates not updating. Used Windows Fixit

Indeed it did
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Old 20th April 2016 | 23:35
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Nemo Me Impune Lacessit
 
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From: Chabanais, France
SimWes - My problem is worse than that I fear! Even Windows Fixit won't install, "can't find windows installer"!
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Old 21st April 2016 | 00:07
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From: Perth - Western Australia
parabellum, have you tried following the instructions on the MS support page?

https://support.microsoft.com/en-us/kb/2642495
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Old 23rd April 2016 | 01:31
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Nemo Me Impune Lacessit
 
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From: Chabanais, France
Thanks Onetrack, working my way through the suggested cures, so far got Windows Installer 'started' but still have to get it to 'running' !
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