"Windows Installer could not be located"
Nemo Me Impune Lacessit
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Join Date: Jun 2004
Location: Derbyshire, England.
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"Windows Installer could not be located"
Help please.
I get this message any time I try to do updates. I am operating Windows 7 Pro and I have the installation CD. I have tried to run the disc in a repair mode but it doesn't seem to have one. Internet Options doesn't work, simply doesn't come up/open. A message about inetcpl.dll crops up every time I close the browser, tried to uninstall IE11 and re-install but it tells me, after the uninstall, that IE11 is already installed, sure enough, it is! Just doesn't work correctly some times. Have most files backed up on an external HDD and considered a clean install but would much prefer to repair if possible. Any ideas gratefully accepted!
I get this message any time I try to do updates. I am operating Windows 7 Pro and I have the installation CD. I have tried to run the disc in a repair mode but it doesn't seem to have one. Internet Options doesn't work, simply doesn't come up/open. A message about inetcpl.dll crops up every time I close the browser, tried to uninstall IE11 and re-install but it tells me, after the uninstall, that IE11 is already installed, sure enough, it is! Just doesn't work correctly some times. Have most files backed up on an external HDD and considered a clean install but would much prefer to repair if possible. Any ideas gratefully accepted!
Join Date: Nov 2004
Location: Perth - Western Australia
Age: 75
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parabellum, have you tried following the instructions on the MS support page?
https://support.microsoft.com/en-us/kb/2642495
https://support.microsoft.com/en-us/kb/2642495
Nemo Me Impune Lacessit
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Thanks Onetrack, working my way through the suggested cures, so far got Windows Installer 'started' but still have to get it to 'running' ! 
