Email encoding

[BOAC]

A couple of Mrs B's friends have recently started sending emails that require UTF-8 encoding to read properly. Is this our setting or theirs?

[Milo Minderbinder]

have they just installed an out of date version of MS Office and transitioned their e-mail to Outlook? I'd guess at Outlook 2000/XP, or at a push 97

Old versions of Outlook have compatibility issues

[BOAC]

Ta - will ask. presumably they could change their encoding in those progs?

[Milo Minderbinder]

no - its an inherent problem in the way older versions of Outlook work

Best for them to use another e-mail program

[Saab Dastard]

Can you find out what email client, or webmail, they are using to send to you? And what email client are you receiving with?

ISTR that Unicode UTF8 is associated with multi-language support - is that a possiblity?

SD

[ExSp33db1rd]

no - its an inherent problem in the way older versions of Outlook work

Grrrr !! Big Brother at it again.

I blame Bill Gates.

If it ain't broke, don't fix it. I've gone back to Word 97, rather then mess about with the inconvenience of trying to work with newer versions.

KISS.

[BOAC]

Thanks all - will check in due course. There should be no issue of "multi-language support" but who knows upon what they have clicked......................

[Gertrude the Wombat]

UTF8 has been around for how many decades? What are you using that can't read it? "7 bit USASCII only" is so 1970s, surely?