Hard Drive Back-Up not working
Thread Starter
Joined: Aug 1999
Posts: 1
Likes: 1
From: Hyeres, France
Hard Drive Back-Up not working
Any ideas, please ?
I've got a couple of Seagate Hard Drive Back-Ups...
One is working no problem, but the other one doesn't seem to want to open....
The 'in use' light is on when connected to the USB, but a click on ' My Computer ' and my PC can't ' see ' it as a D drive as it does with the other one...
Thanks in Advance....
I've got a couple of Seagate Hard Drive Back-Ups...
One is working no problem, but the other one doesn't seem to want to open....
The 'in use' light is on when connected to the USB, but a click on ' My Computer ' and my PC can't ' see ' it as a D drive as it does with the other one...
Thanks in Advance....
Joined: Aug 2002
Posts: 3,663
Likes: 0
From: Earth
What happens if you have a poke around device manager, do you see it there ?
Do you have another machine you can try it on ?
Final option is to open the enclosure and attach the drive to something else to see if there are any signs of life.
Do you have another machine you can try it on ?
Final option is to open the enclosure and attach the drive to something else to see if there are any signs of life.
Per Ardua ad Astraeus
Joined: Mar 2000
Posts: 18,575
Likes: 4
From: UK
When you plug this USB external drive (powered) into a USB port you should see a message box telling you it has been 'found'. If you don't try another USB port. If still no luck I suspect it is knackered.
Joined: Jan 2008
Posts: 1,133
Likes: 0
From: Bracknell, Berks, UK
Also, Disk Manager (right-click 'computer', choose 'manage' and expand the 'storage' section) will tell you whether the disk is recognised by the system but not mapped to a drive letter (usually by a network mapping being in the way)
Joined: Jun 2009
Posts: 1,344
Likes: 80
From: Bedford, UK
One of the machine is have is a bit skittish when it comes to recognising usb devices. It regularly fails to recognise an external hard drive and often disables the usb mouse when I plug another usb device in. Usually swopping usb ports gets over this but I put it down to a software (driver) or motherboard error, not the external device. Does swopping usb ports make a difference or does the same box never show up ?
Joined: Jan 2008
Posts: 1,133
Likes: 0
From: Bracknell, Berks, UK
One of the machine is have is a bit skittish when it comes to recognising usb devices. It regularly fails to recognise an external hard drive and often disables the usb mouse when I plug another usb device in. Usually swopping usb ports gets over this but I put it down to a software (driver) or motherboard error, not the external device. Does swopping usb ports make a difference or does the same box never show up ?
Thread Starter
Joined: Aug 1999
Posts: 1
Likes: 1
From: Hyeres, France
Many Thanks everyone....
Tried all the suggestions above, except opening the enclosure and fiddling around with whatever wires may be inside, but still nothing except the ' in use ' light....
All a bit of a bugger, but not a huge disaster - just some music from ex-colleagues that I'll lose and probably won't be able to get again....
Suppose I'll have to buy another one, but fairly sure it won't be Seagate next time....
Tried all the suggestions above, except opening the enclosure and fiddling around with whatever wires may be inside, but still nothing except the ' in use ' light....
All a bit of a bugger, but not a huge disaster - just some music from ex-colleagues that I'll lose and probably won't be able to get again....
Suppose I'll have to buy another one, but fairly sure it won't be Seagate next time....
