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"Windows Vista Recovery" - as if

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Old 20th May 2011 | 20:26
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A Runyonesque Character
 
Joined: Apr 2004
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From: The South of France ... Not
"Windows Vista Recovery" - as if

Sorry if this has cropped up already, but this evil beast has just about closed us down.

We have Vista, and until recently had only one workspace (is that what it's called?) Opened a second one recently, mainly to have a seperate itunes account.

"Windows Vista Recovery" has hijacked the browser on the first workspace, as soon as it's opened there is nowhere to go, you can't close it and you can't open anything else. The other workspace is unaffected but all our important stuff is blocked on the first one.

A ggl search recommended Spyhunter to get rid of it so duly purchased and ran, but it's still there. I downloaded and ran the free version of Adaware which identified 790 'errors' and fixed 100 of them - to fix the rest you have to buy the package (the Adaware I used to have was free, no strings)

I see there are D-I-Y solutions to get rid of it but I don't think I have the skills. Any suggestions? Mrs SSK is getting *very* fretful missing out on The Archers podcasts.
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Old 20th May 2011 | 21:06
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From: Earth
Are you per chance talking about Windows Profiles (i.e. different login for each user).

If so, then it's pretty straightforward to "rescue" your files from the broken profile.
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Old 20th May 2011 | 21:15
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More bang for your buck
 
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From: land of the clanger
Try using Malwarebytes (it's free) as per this article: Remove Windows Vista Recovery (Uninstall Guide)
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Old 22nd May 2011 | 16:11
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A Runyonesque Character
 
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From: The South of France ... Not
Hmm, Malwarebytes seemed to get rid of the nasty popup but it got rid of more too.

"Catalyst Control Centre: Host application has ceased to function"

The other profile (the one I'm using now) seems to be OK.
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Old 22nd May 2011 | 17:49
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15 Anniversary
 
Joined: Jun 2009
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From: Bedford, UK
CCC is for your amd/ati graphics card. Just download again if you need it (someone a gamer ?).
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Old 31st May 2011 | 10:27
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A Runyonesque Character
 
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From: The South of France ... Not
The machine is now in the hands of my wife's company's IT experts. Their initial assessment is that the documents associated with that profile are gone forever, most importantly our photo library and email history, contacts etc.

What was that? Backup? Yes, I know ...
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Old 31st May 2011 | 10:44
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Hippopotomonstrosesquipidelian title
 
Joined: Oct 2006
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From: is everything
Tell the IT experts to have another look. They should be aware this particular trojan "loses" files by setting the +H bit.

Also, run Housecall by Trend Micro (it's free and is an on-line scanning service). It's slow but good.
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