Windows 7 Explorer Failures - Unsolvable for the last 17 months now.

[WhatsThatNoise]

I have the same problem on two PC's One with Win 7 Home Premium and one on Win 7 Ultimate.

The machine running Ultimate has only just been upgraded from Vista. Never had the problem then.

[TheShadow]

BOAC - Created that.......

But it just turned up multiple instances of the abstraction below (which essentially tells you the the data-link library file is not playing the game). It doesn't get us anywhere.

Faulting application name: Explorer.EXE, version: 6.1.7600.16450, time stamp: 0x4aeba271
Faulting module name: EXPLORERFRAME.dll, version: 6.1.7600.16385, time stamp: 0x4a5bda55
Exception code: 0xc0000005
Fault offset: 0x0001a256
Faulting process id: 0xe90
Faulting application start time: 0x01cb72ae35bfcb74
Faulting application path: CWindows\Explorer.EXE
Faulting module path: CWindows\system32\EXPLORERFRAME.dll
Report Id: 5c7c032c-e008-11df-890f-a4badbcedda4
- EventData

Explorer.EXE
6.1.7600.16450
4aeba271
EXPLORERFRAME.dll
6.1.7600.16385
4a5bda55
c0000005
0001a256
e90
01cb72ae35bfcb74
CWindows\Explorer.EXE
CWindows\system32\EXPLORERFRAME.dll
5c7c032c-e008-11df-890f-a4badbcedda4

[green granite]

TheShadow your explorerframe.dll file is out of date.

[TheShadow]

But how to find a copy?

You may well be onto something Green Granite. There are quite a few Google references to IE9 installation corruptions of ExplorerFrame.dll

Unfortunately I cannot seem to locate a copy of the 1460kb file (ExplorerFrame.dll version 6.1.7600.16623) to test out the theory.

TS

[Keef]

My ExplorerFrame.dll is version 6.1.7600.16385 and I've run all Windows updates. Windows updater tells me all is up to date.
I don't get the problem, either.

It seems 16623 is part of IE9. Since I don't use IE, I've not updated to IE9.
If the OP hasn't switched to IE9, the problem may lie elsewhere.

[Mike-Bracknell]

I have the exact same DLL/EXE versions as the OP (or at least the one with the trouble), and i'm not experiencing any issues.

[Mike-Bracknell]

I have the same problem on two PC's One with Win 7 Home Premium and one on Win 7 Ultimate.

It's probably best to list the commonalities you have between the two computers (and the same goes to the OP), as there's a couple of posters with multiple computers exhibiting the same issue, but a myriad of other posters saying no problems at all. Nobody so far (that i've noticed) has said "I don't have a problem with one of my machines but I do with the other"

Hence my suspicion would lie with a common 3rd-party app/add-in/piece of storage hardware.

[Loose rivets]

I hope this intriguing detective story has a happy ending.

[WhatsThatNoise]

As I said I've had problems on both units.......then I thought both have got Rapport as recommended by HSBC............

[Mike-Bracknell]

Originally Posted by WhatsThatNoise

As I said I've had problems on both units.......then I thought both have got Rapport as recommended by HSBC............

Now we're getting somewhere. It may or may not be the culprit, but as Miss Marple says, you eliminate the possibilities and you're left with the killer

So, uninstall Rapport on one of the two PCs, and see how you get on?

[WhatsThatNoise]

Any one else who has problems got Rapport installed?

Must admit it doesn't happen a lot but only seems to be with Win7. (One PC just upgraded).

It was just annoying until I saw this thread.

[Blues&twos]

I have W7 64 bit (upgraded from Vista) with Rapport installed. Curiously, I haven't had any problems relating to Internet Explorer or Rapport, although others clearly have had all sorts of issues with both.

[TheShadow]

Thinking of trying this solution

Repair Install - Windows 7 Forums

.........but it seems tres complexe.


Alternatively, there's "REIMAGE REPAIR"

see tinyurl.com/2fguzz2

[WeeWinkyWilly]

Try disabling Network Discovery.

Even if you don't run a network, some API's may suggest to the operating system that it should look for one. That can result in delay (hourglassing) or in some cases failure and restart of Win7 Explorer - as it times out, unable to find the network that it believes should be there.

[TheShadow]

Well done Microsleuth WWW

Appears to have made all the difference. Thanks.

Now using the proprietary Buffalo utility to access my network and ditched the MS Network Discovery with its pregnant pauses and failures.

Keef put us on track.

[UNCTUOUS]

Hmm, just tried it. Looks promising......

Mike-Bracknell was also on-track towards a solution.

I've tried Start/MScfg and eliminated a lot of start-up memory-sucking parasitic "lodgers". That had also made a notable difference.

Killing off the MS Network Discovery bug seems to produce sustained Windows Explorer goodness and amicable behaviour. Time will tell. But it's always returned in the past to haunt progress.