Wikiposts
Search
Computer/Internet Issues & Troubleshooting Anyone with questions about the terribly complex world of computers or the internet should try here. NOT FOR REPORTING ISSUES WITH PPRuNe FORUMS! Please use the subforum "PPRuNe Problems or Queries."

emails printing as garbled

Thread Tools
 
Search this Thread
 
Old 19th May 2009, 16:47
  #1 (permalink)  
Thread Starter
 
Join Date: Jan 2007
Location: Tracey Island
Posts: 1,496
Likes: 0
Received 0 Likes on 0 Posts
emails printing as garbled

Trying to sort out a problem for someone...When they try to print emails from Outlook express or IE the result looks just like Hex code(?)
I don't use either so am digging around in the dark....I downloaded Thunderbird for them as a temp measure and the emails from there printed fine.
I assume there is a setting in IE and Outlook express that I'm not getting. They are using XP.
Any help appreciated......
call100 is offline  
Old 19th May 2009, 19:14
  #2 (permalink)  
 
Join Date: Apr 2008
Location: Well, Lincolnshire
Age: 69
Posts: 1,101
Likes: 0
Received 0 Likes on 0 Posts
The printer driver is corrupt. Download a fresh version and install.
taxydual is offline  
Old 19th May 2009, 21:14
  #3 (permalink)  

'nough said
 
Join Date: Sep 2002
Location: Raynes Park
Age: 58
Posts: 1,025
Likes: 0
Received 0 Likes on 0 Posts
or one of the fonts is corrupt or missing
amanoffewwords is offline  
Old 20th May 2009, 08:46
  #4 (permalink)  
Thread Starter
 
Join Date: Jan 2007
Location: Tracey Island
Posts: 1,496
Likes: 0
Received 0 Likes on 0 Posts
Done the Driver re install/update........
How would one corrupt font alter it all? I've tried changing the font and nothing happened.
It prints the test pages OK and Word docs etc. Only stuff from Outlook express and IE are corrupt.
Talking to him again this has only happened since he dumped the dreaded AOL and went to the equally dreaded Talk Talk.....(He wouldn't listen!!!)
call100 is offline  
Old 21st May 2009, 17:32
  #5 (permalink)  
 
Join Date: Apr 2008
Location: Well, Lincolnshire
Age: 69
Posts: 1,101
Likes: 0
Received 0 Likes on 0 Posts
Ah, Talk Talk. Apparently TT are having problems with Email at the mo (and for some time, it seems, GOOGLE talktalk email problems for more info).

You could try migrating to googlemail and importing the talktalk emails through them.

Details here

How to Import Mails and Contacts from Other Email Providers to Gmail My Digital Life
taxydual is offline  
Old 22nd May 2009, 16:54
  #6 (permalink)  
 
Join Date: Aug 2006
Location: Lemonia. Best Greek in the world
Posts: 1,759
Received 6 Likes on 3 Posts
Cut and paste?

Wouldn't it be easy to cut and paste from OE or IE in to Word and print from there? I often do that when the IE site display is stuffed full of ad.s. Maybe I'm missing something......
Ancient Observer is offline  
Old 22nd May 2009, 17:18
  #7 (permalink)  
Spoon PPRuNerist & Mad Inistrator
 
Join Date: Sep 2003
Location: Twickenham, home of rugby
Posts: 7,399
Received 271 Likes on 173 Posts
OE and IE are tied quite tightly together, so it isn't suprising that you are having a problem with both.

I would be inclined to back up any emails, back up IE favourites, then remove them (Control Panel > Add / Remove Programs > Windows Components).

Reboot, then re-install in the same way. You will need the XP installation media to do this, BTW.

If it all works, great. Then don't forget to update all the MS patches!

If not, remove them and move to an email program and browser that work better - e.g. Thunderbird & Firefox.

SD
Saab Dastard is offline  
Old 22nd May 2009, 22:01
  #8 (permalink)  
Thread Starter
 
Join Date: Jan 2007
Location: Tracey Island
Posts: 1,496
Likes: 0
Received 0 Likes on 0 Posts
Yep...Did the move thing for him....Now a happy TBird and FireFox user with no problems.

Thanks all for your thoughts...
call100 is offline  

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service

Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.