Outlook
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Outlook
Having trouble with this. I don't understand where Outlook stores emails. It is Microsoft program, does it store the emails on the computer?
I have a service for my wife and it has been a bear. I have it set up and it has been working but she got a few large emails and the mailbox quota was exceeded. If it stores on the computer, why the quota at all? If it saves on a server, whose is it?
Anyway I managed to delete all the large files, she deleted all her saved emails, it has only a few emails, all small, in any of the folders, and I emptied all the deleted folders etc. I am sure it is stripped to the bare bones.
But I still cannot make it accept any new emails. All attempts to send an email to this account bounce because it says the quota is exceeded.
How can I reset the quota or stop this error? It is very frustrating indeed.
I have a service for my wife and it has been a bear. I have it set up and it has been working but she got a few large emails and the mailbox quota was exceeded. If it stores on the computer, why the quota at all? If it saves on a server, whose is it?
Anyway I managed to delete all the large files, she deleted all her saved emails, it has only a few emails, all small, in any of the folders, and I emptied all the deleted folders etc. I am sure it is stripped to the bare bones.
But I still cannot make it accept any new emails. All attempts to send an email to this account bounce because it says the quota is exceeded.
How can I reset the quota or stop this error? It is very frustrating indeed.
Spoon PPRuNerist & Mad Inistrator
Your email is received on your behalf and stored by your ISP until you retrieve it. Quotas are applied to mailboxes on the ISP's mail servers.
There are two ways that your email program communicates with the ISP mail server - POP3 and IMAP.
Here's a table of the differences between the two, but the principal difference of importance in this situation is how they treat the message storage location.
With POP3, your PC is the primary message store, and messages are downloaded to your PC and simultaneously removed from the Server (unless you explicitly change the setting, and the server supports maintaining a server copy).
With IMAP, the server is the primary message store. In addition to leaving all the messages on the server, you are also given a choice between downloading them and leaving them on the server, or downloading them and removing them from the server.
From what you say it would appear that you have an IMAP client, resulting in the messages being stored on the server, and your quota being exceeded.
How you delete the messages on the server depends on which version of Outlook you are using - Outlook or Outlook Express. You can easily check the Help, and look at the MS website.
You may also be able to access your email account using a browser - webmail, or similar. This might be the simplest way to directly manipulate the mailbox on the server.
SD
There are two ways that your email program communicates with the ISP mail server - POP3 and IMAP.
Here's a table of the differences between the two, but the principal difference of importance in this situation is how they treat the message storage location.
With POP3, your PC is the primary message store, and messages are downloaded to your PC and simultaneously removed from the Server (unless you explicitly change the setting, and the server supports maintaining a server copy).
With IMAP, the server is the primary message store. In addition to leaving all the messages on the server, you are also given a choice between downloading them and leaving them on the server, or downloading them and removing them from the server.
From what you say it would appear that you have an IMAP client, resulting in the messages being stored on the server, and your quota being exceeded.
How you delete the messages on the server depends on which version of Outlook you are using - Outlook or Outlook Express. You can easily check the Help, and look at the MS website.
You may also be able to access your email account using a browser - webmail, or similar. This might be the simplest way to directly manipulate the mailbox on the server.
SD
The following may also help:
As SD said, to alter delivery settings:
TOOLS - ACCOUNT SETTINGS (Select account) - MORE SETTINGS - ADVANCED (alter delivery settings to leave on or remove from server as required)
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All Outlook data is held in a .pst file which, by default is named Outlook.pst or, in Outlook 2007, Personal Folders.pst
You may rename them if wished.
They are located at:
in XP (if I remember correctly)
C: \Documents and settings/Local Settings/Application Data/Microsoft/Outlook/Outlook.pst
in Vista:
C: \users/[usename]/application data/local/Microsoft/Outlook/Personal Folders.pst
-------------------------------------------------------------------------
The following from Outlook Help:
To reduce the size of a .pst file
If you delete items from a Personal Folders file (.pst) , the size of the file will not change unless you compact the file. The procedure to compact the data file might take several minutes.
On the File menu, click Data File Management.
Click the data file that you want to compact, and then click Settings.
Click Compact Now.
Note You do not have to exit Microsoft Office Outlook after you compact a .pst file.
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If you are using a Microsoft Outlook Personal Folders file (.pst) that was created in Microsoft Outlook 97-2002, you can switch to a new data file format that is the default in Microsoft Office Outlook 2003 and Microsoft Office Outlook 2007. The new .pst file format, called the Microsoft Office Outlook Personal Folders file (.pst), offers greater storage capacity for items and folders, and supports multilingual Unicode data.
There is no automated procedure to convert a Microsoft Outlook 97-2002 Personal Folders file (.pst) to a Microsoft Office Outlook Personal Folders file (.pst). The easiest way is to create a new data file in the Microsoft Office Outlook Personal Folders file (.pst) format and import items from the Microsoft Outlook 97-2002 Personal Folders file (.pst) file into the new file.
As SD said, to alter delivery settings:
TOOLS - ACCOUNT SETTINGS (Select account) - MORE SETTINGS - ADVANCED (alter delivery settings to leave on or remove from server as required)
----------------------------------------------------------------------
All Outlook data is held in a .pst file which, by default is named Outlook.pst or, in Outlook 2007, Personal Folders.pst
You may rename them if wished.
They are located at:
in XP (if I remember correctly)
C: \Documents and settings/Local Settings/Application Data/Microsoft/Outlook/Outlook.pst
in Vista:
C: \users/[usename]/application data/local/Microsoft/Outlook/Personal Folders.pst
-------------------------------------------------------------------------
The following from Outlook Help:
To reduce the size of a .pst file
If you delete items from a Personal Folders file (.pst) , the size of the file will not change unless you compact the file. The procedure to compact the data file might take several minutes.
On the File menu, click Data File Management.
Click the data file that you want to compact, and then click Settings.
Click Compact Now.
Note You do not have to exit Microsoft Office Outlook after you compact a .pst file.
-------------------------------------------------------------------------
If you are using a Microsoft Outlook Personal Folders file (.pst) that was created in Microsoft Outlook 97-2002, you can switch to a new data file format that is the default in Microsoft Office Outlook 2003 and Microsoft Office Outlook 2007. The new .pst file format, called the Microsoft Office Outlook Personal Folders file (.pst), offers greater storage capacity for items and folders, and supports multilingual Unicode data.
There is no automated procedure to convert a Microsoft Outlook 97-2002 Personal Folders file (.pst) to a Microsoft Office Outlook Personal Folders file (.pst). The easiest way is to create a new data file in the Microsoft Office Outlook Personal Folders file (.pst) format and import items from the Microsoft Outlook 97-2002 Personal Folders file (.pst) file into the new file.
Join Date: May 2002
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the other little confusion is that C: \Documents and settings/Local Settings/Application Data/Microsoft/Outlook/Outlook.pst
is usualy a hidden folder, go to explorer - tools- view - and tick show hidden folders.
Rickity
is usualy a hidden folder, go to explorer - tools- view - and tick show hidden folders.
Rickity
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Having trouble with this. I don't understand where Outlook stores emails. It is Microsoft program, does it store the emails on the computer?
If it's an Exchange account, the emails get stored both on the server and the local computer. If it's an IMAP account, ditto, I think, probably with some options. If it's a POP3 account, then possibly ditto, depending on how you configure it, although most people, and by default, delete messages from the server as soon as they've been read.
If you set it up to leave a copy of the messages on the server, and the provider of your server has a limit as to how much disk space you can occupy, then you'll run into that limit eventually.
