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UK Telephone 'Smart Boxes'

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Old 22nd December 2000 | 13:56
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BOAC
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Post UK Telephone 'Smart Boxes'

Apologies for a non-computer question, but One-Tel's customer support are unable to offer any technical assistance to help with an apparently 'known' problem involving conflict between their 'Smart Box' and a cordless phone. Mine throws the answer machine off its perch!
Is there a 'fundi' out there who knows whether the RF problem is telephone wire transmitted, or will distancing the smart box from the cordless unit or screening it solve the problem?
 
Old 24th December 2000 | 05:06
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QNH
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I don't understand what you mean "throws the a/s machine of it's perch", and why is this a prob with the cordless. Is it a digital cordless with built in a/s or old school? Try to describe the problem/equipment clearly and I'll try to help.

QNH (Telcoms Engineer)
 
Old 24th December 2000 | 22:27
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BOAC
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Thanks QNH. Onetel know about the problem. You also have to press the # key sometimes with a cordless to get a connection.
My problem is that with the box in the line the answer-phone cuts in but does not play the OGM, nor record. With the box out of the line, alles gut! Appreciated. Season's greetings
(Should have said it is DECT)

[This message has been edited by BOAC (edited 24 December 2000).]
 

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