Missing Attachments in Outlook

[bonzaman]

I have been sending photos attached as Jpeg files successfully for a long time.
Over the past few days I have had two reports that the files were not attached to the email when it was received.
My software is XP Pro SP2 with all updates and I am using Outlook. I know that one of the recepiants uses Outlook Express.
Any thoughts appreciated.

[stickyb]

Sent items box

First place to check is the sent items folder in outlook. Are the mail items correct in there?

[bonzaman]

Yes they are in the sent folders complete with attachments. I have also sent them to myself, I have two addresses, and they arrived complete with attachments

[BOAC]

Get the 'recipient' to check Tools/Options/Security/Virus Protection?

[bonzaman]

Thanks BOAC, are you refering to the Download Images option, should this be unticked?

[BOAC]

You referred to them as 'attachments'? That is what I was referring to. Next button up on IE6.

EDIT: Should be OE6!!

[bonzaman]

Thanks BOAC for your input, however I am still a bit confused as to where you are indicating the change of settings. I assumed we were looking at Outlook Express but in your last you make referance to IE6.

[BOAC]

Doh! What they call a 'brain fart'. I MEANT OE6. Sorry.