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-   -   Missing Attachments in Outlook (https://www.pprune.org/computer-internet-issues-troubleshooting/288715-missing-attachments-outlook.html)

bonzaman 20th August 2007 01:26

Missing Attachments in Outlook
 
I have been sending photos attached as Jpeg files successfully for a long time.
Over the past few days I have had two reports that the files were not attached to the email when it was received.
My software is XP Pro SP2 with all updates and I am using Outlook. I know that one of the recepiants uses Outlook Express.
Any thoughts appreciated.

stickyb 20th August 2007 04:41

Sent items box
 
First place to check is the sent items folder in outlook. Are the mail items correct in there?

bonzaman 20th August 2007 04:47

Yes they are in the sent folders complete with attachments. I have also sent them to myself, I have two addresses, and they arrived complete with attachments

BOAC 20th August 2007 08:09

Get the 'recipient' to check Tools/Options/Security/Virus Protection?

bonzaman 20th August 2007 22:39

Thanks BOAC, are you refering to the Download Images option, should this be unticked?

BOAC 21st August 2007 06:44

You referred to them as 'attachments'? That is what I was referring to. Next button up on IE6.

EDIT: Should be OE6!!:ugh:

bonzaman 21st August 2007 22:22

Thanks BOAC for your input, however I am still a bit confused as to where you are indicating the change of settings. I assumed we were looking at Outlook Express but in your last you make referance to IE6.

BOAC 22nd August 2007 07:28

Doh! What they call a 'brain fart'. I MEANT OE6. Sorry.


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