Calibrate HP DeskJet 980 Printer / Windows XP?
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Join Date: Jul 2002
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Calibrate HP DeskJet 980 Printer / Windows XP?
Sister has horizontal white bars spoiling her photos when she prints from her Windows XP machine to an HP DeskJet 980cxi printer.
I told her to look for Utilities / Calibrate somewhere within the Printer settings dialog, but she couldn't find one.
I took a look at her machine using remote VNC, and agree that there's a distinct lack of calibration utility. Did a bit of reading Google / Help and all the advice I found seemed to refer back to a Calibration utility that doesn't seem to appear on her XP driver installation.
Is anyone else out there using this printer on XP and able to advise?
Thanks,
RC
I told her to look for Utilities / Calibrate somewhere within the Printer settings dialog, but she couldn't find one.
I took a look at her machine using remote VNC, and agree that there's a distinct lack of calibration utility. Did a bit of reading Google / Help and all the advice I found seemed to refer back to a Calibration utility that doesn't seem to appear on her XP driver installation.
Is anyone else out there using this printer on XP and able to advise?
Thanks,
RC
Join Date: Jul 2001
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I know that this may sound stupid, but are the ink cartridges/print heads working correctly? This is the standard symptom indicating that some of the ink jets are blocked or have run out of ink. There should be a print head test facility in the printer utilities.
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Again, I may be stating the obvious, but click on start, then printers & faxes, find your printer in the list and right click on this now click on properties then services. With a bit of luck this should give you, not what you may need, but the opportunity to clean the heads. Do this and you will then get a test printout which will indicate if you have a head problem. The only problem is that I am describing how to do it with an HP 895 CXI, so there may be differences once you get beyong the "right click" bit.
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